Transcript: Cars | Feb 16, 2001

(music plays)
In animation, a title appears inside the shape of a house: “More to money.”

The opening sequence shows a wooden table with a small lit candle as several words fly by: Investments, careers, finances, pensions and money.

Fast clips show different sets of hands performing activities on the table such as drawing a big red heart, tuning a violin, flipping through the pages of a book, cooking, and pouring a glass of red wine.

In animation, the title appears inside the shape of a house: “More to life.”

Maureen appears on screen. She is in her early forties, has straight, shiny, dark brown hair, cut in the shape of a bob with bangs, and wears a navy blue pea coat shirt with a red, orange, and black floral scarf tied like a tie around her neck.

Maureen says WELCOME TO “MORE
TO LIFE,” GOOD AFTERNOON.
I'M MAUREEN TAYLOR.
WELL ONCE AGAIN HOLLYWOOD IS
STRUCK BY OSCAR FEVER.
LATER ON IN THE PROGRAMME,
THOM ERNST WILL JOIN TO US
GIVE US HIS OPINION ON THE
ACADEMY AWARD NOMINATION
THIS IS WEEK.
HE'LL ALSO REVIEW THE NEW
KEANU REEVES STINKER -- I
MEAN FILM “SWEET NOVEMBER.”
BUT FIRST THE BIG AUTO
MAKERS ARE BUSY ROLLING OUT
THE RED CARPET FOR THEIR BIG
STARKS THE AUTO SHOW OPENS
TODAY IN TORONTO.
CAR COMPANIES SPEND A LOT OF
MONEY TO TRY TO CONVINCE YOU
THAT BUYING THEIR CARS WILL
MAKE YOU COOLER, STRONGER OR
SEXIER BUT IF YOU'RE MORE
INTERESTED IN BEING SAFER,
SMARTER AND RICHER THEN
YOU'LL WANT TO LISTEN TO OUR
GUEST THIS AFTERNOON.
GEORGE INY IS FROM THE
AUTOMOBILE PROTECTION
ASSOCIATION.

George appears on screen sitting in the studio. He is in his forties, has short brown, side-parted hair, wears a green collared shirt, a beige button down and a red tie.

Maureen continues HE WRITES THE LEMONADE USED
CAR MAGAZINE, AND WE'VE GOT
FIVE COPIES OF THE MAGAZINE
TO GIVE AWAY WITH TICKETS TO
THE AUTO SHOW.
SO THAT'S FOR PEOPLE WHO
CALL IN WITH A QUESTION FOR
GEORGE.
HERE'S HOW YOU CONTACT US.
IN TORONTO, DIAL 416 484 2727
LONG DISTANCE, TOLL FREE
IT’S 1 888 411 1234.
AND YOU CAN E-MAIL YOUR QUESTION
TO MORETOLIFE@TVO.ORG.

Maureen says HI GEORGE.

George says HELLO,
MAUREEN.

Maureen says HI.
FIRST THING I SAW WHEN I
OPENED ONE OF THE PAPERS
TODAY WAS THAT CAR SALES IN
CANADA LAST YEAR HIT A
RECORD HIGH.

George Iny says THAT'S RIGHT.
IN FACT THE LAST TWO, THREE
YEARS IN CANADA AND IN THE
UNITED STATES HAVE BEEN
EXTRAORDINARY FOR SALES, AND
DESPITE THAT, THE INDUSTRY
IS IN A LUMP.

Maureen says YEAH, THEY SURE
ARE.
THEY'RE LAYING OFF PEOPLE SO
WHAT'S GOING ON HERE.
PEOPLE WHO BOUGHT THE NEW
CARS ARE NOW GOING TO HANG
ONTO THEM FOR FOUR YEARS?

George Iny says THERE IS A
PERCEPTION THAT EVEN THOUGH
THE NUMBERS ARE VERY HIGH,
THERE'S A LOT OF VERY NEW
CARS OUT THERE ON THE ROAD,
BETTER MADE THAN SOME OF THE
CARS OF TEN AND 15 YEARS AGO,
AND SO THAT PEOPLE WON'T
HAVE TO CHANGE THEM FOR
ANOTHER EIGHT YEARS OR SIX
OR SEVEN YEARS.
SO IT'S KIND OF A FUNNY TIME,
BECAUSE ACTUAL SALES ARE NOT
TERRIBLE, AND YET THE LEVEL
OF CONFIDENCE THE INDUSTRY
HAS IN THE CONSUMER IS NOT
AS HIGH AS IT WAS.
FOR A BUYER IT'S GOOD,
BECAUSE ESSENTIALLY WE'RE
SEEING INCENTIVES.
THEY'RE TRYING --
MANUFACTURERS ARE TRYING TO
GET US OFF OUR HABIT, YOU
KNOW?
WE'RE ADDICTED IN CANADA TO
INTEREST RATE AND LEASING
DEALS.

Maureen says AND THEY WERE
TRYING TO BREAK US OF THAT?

George Iny says APPARENTLY,
YES.

Maureen says THEY'D BETTER
NOT TRY ANYMORE --

George Iny says THEY'VE GIVEN
UP BECAUSE THE INCENTIVES
ARE STILL VERY MUCH ON WITH
A COUPLE OF EXCEPTIONS AND
WE EVEN HAVE COMPANIES LIKE
HONDA, WITH A BRAND NEW
CIVIC, WHO ARE NOT IN THE
INCENTIVE BUSINESS RIGHT NOW
BUT WE FIGURE THEY'LL BE
BACK IN THE GAME IF THEY
WANT TO KEEP THEIR MARKET
SHARE.

Maureen says SO YOU WERE AT
THE AUTO SHOW.
WELL FIRST OF ALL, GIVEN THE
GLOOM IN THE MARKETPLACE,
WHAT'S THE MOOD THERE?

George Iny says WELL THE MOOD
IS GREAT AT THE SHOW AS
ALWAYS.
REMEMBER AS WELL THAT THIS
YEAR'S NEW MODELS WERE
CONCEIVED AND DESIGNED FOR
THE MOST PARTS THREE AND
FOUR YEARS AGO, SO IN AN
ATMOSPHERE OF EUPHORIA AND
OPTIMISM.

A caption reads “George Iny, Auto Expert.”

George Iny continues AND SO IT'S NOT AN AUTO SHOW
FOR BUYERS OF LITTLE,
INEXPENSIVE, FRUGAL, BORING
SMALL CARS.
THIS IS AN AUTO SHOW FOR
PEOPLE WHO ARE INTO TRUCKS
AND SPORTY VEHICLES.
YOU KNOW, SO THERE'S STILL A
LOT TO SEE IT.
MAY NOT BE THE CARS MOST
CANADIANS BUY, BECAUSE WE
DON'T IN CANADA.
WE'RE OVERWHELMINGLY SMALL,
MID-CAR AND MID-SIZE AND
MINI VAN BUYERS.
BUT IT'S A VERY GOOD PLACE
TO SEE WHAT'S OUT THERE.

Maureen says WHAT IMPRESSED
YOU?
THAT YOU SAW?

George Iny says ACTUALLY ONE
VEHICLE IMPRESSED ME THAT I
DIDN'T KNOW EXISTED.
IT'S A NISSAN PRODUCT THAT
ISN'T EVEN SOLD HERE.
IT'S FROM JAPAN.
IT'S A HYBRID.

Maureen says A HYBRID --

George Iny says GAS – ELECTRIC,
BUT ON A MINI VAN
BODY.
AND YOU ACTUALLY THINK THAT
THAT'S PROBABLY A VERY GOOD
FUTURE MARKET.
A MINI VAN USES MORE GAS
THAN A CAR, JUST BECAUSE
IT'S BIGGER AND HAS MORE
FRONTAL AREA, SO THE SAVINGS
FROM HAVING A HYBRID POWER
TRAIN I THINK WOULD BE
GREATER EVEN THEN WITH SOME
OF THE SMALL CARS THAT ARE
NOW COMING OUT THAT WAY.
TECHNICALLY SPEAKING, I MEAN,
FROM A STANDPOINT OF WHAT IS
REALLY THE CAR OF THE YEAR,
IT'S DEFINITELY THE TOYOTA
PRIUS.

Maureen says PRIUS.

George Iny says YEAH.
IT'S ABOUT THE SIZE OF A
EXACT CAR LIKE A COROLLA,
SELLS FOR THE PRICE OF A
MID-SIZED, ABOUT 30,000 DOLLARS
BUCKS BUT YOU HAVE A
GASOLINE AND ELECTRIC POWER
AND ABOUT 60 MILES PER
GALLON.
THIS IS VERY CLEARLY THE
MOST INNOVATIVE VEHICLE OUT
THERE RIGHT NOW.
AND WHEN PEOPLE LOOK BACK --
BECAUSE IT'S NOT GETTING THE
MOST PRESS.
I MEAN, IF YOU LOOK AT IT,
IT GOT ITS PRESS LAST YEAR
AND THEN PEOPLE TALKED ABOUT
IT A LITTLE BIT, BUT
ESSENTIALLY SOMETIMES WHAT
LOOKS REALLY IMPORTANT IN
THE YEAR IT'S LAUNCHED AND
WHEN YOU LOOK BACK ARE TWO
DIFFERENT THINGS.
AND IF YOU LOOK BACK TO THE
YEAR 2001, I THINK PEOPLE
WILL SAY THIS WAS A
SIGNIFICANT VEHICLE.

Maureen says YOU AND I HAVE
TALKED ABOUT ELECTRIC CARS
FOR A LOT OF YEARS AND THE
PROBLEM ALWAYS WAS THAT THE
BATTERY WOULD HAVE TO BE SO
BIG, YOU KNOW TO LET YOU GET
ANYWHERE.
SO THESE ARE HYBRIDS, RIGHT?
IS THAT HOW THEY GET AROUND
THAT PROBLEM?

George Iny says RIGHT.
THE PROBLEM WITH ELECTRICITY
IS HOW DO YOU HAVE ENOUGH OF
IT ON BOARD, NOT ONLY TO
POWER THE VEHICLE BUT IN
CANADA IN WINTER, THE
HEATING SYSTEM MIGHT REQUIRE
MORE ELECTRICITY THAN THE
ENGINE.
AND MOST URBAN OPERATING
CONDITIONS.
SO NO ONE'S DONE IT YET, AND
YOU KNOW THAT I'M NO FAN OF
THE ELECTRIC VEHICLE.
BUT THESE GUYS HAVE GOT
AROUND IT.
AND WHAT THEY BASICALLY GIVE
A GAS ENGINE THAT SUPPLIES
MAXIMUM POWER AND ALSO
CHARGING FOR THE BATTERIES,
AS WELL AS AN ELECTRIC MOTOR
THAT WILL OPERATE IN URBAN
DRIVING, WHEN YOU'RE AT A
STEADY STATE.
AND WHEN YOU IDLE, WHEN YOU
STOP AT A TRAFFIC LIGHT, FOR
EXAMPLE, YOU DON'T IDLE
ANYMORE.
YOU JUST -- EVERYTHING SHUTS
DOWN.

Maureen says YOU'RE KIDDING?

George Iny says NO, BECAUSE YOU HAVE THE
POWER YOU NEED FOR YOUR
ACCESSORIES FROM THE
ELECTRICAL SYSTEM AND WHEN
YOU PRESS THE GAS AGAIN,
AUTOMATICLY THE STARTER WILL
KICK IN AND START THE
VEHICLE.

Maureen says SO THAT WOULD BE
GOOD FOR SOMEONE WHO SAY
LIVES IN THE CITY AND DOES
MOST OF THEIR DRIVING IN THE
CITY AND THEN EVERY ONCE IN
A WHILE HEADS OUT OF TOWN,
YOU KNOW TO VISIT SOMEONE.
THAT'S WHEN THEY'D USE THE
GASOLINE PART OF THE ENGINE.

George Iny says OR IF YOU'RE ACCELERATING
QUICKLY TO MERGE FOR EXAMPLE
OR TO PASS, YOU'LL NEED THE
POWER OF THE GAS ENGINE.
ALSO CLEARLY AT SOME POINT
YOUR BATTERIES RUN DOWN THEN
THE ENGINE WILL RUN TO BOTH
POWER THE VEHICLE AND CHARGE
THE BATTERIES.

Maureen says ANYBODY BUYING
THESE?

George Iny says YEAH, I MEAN,
TOYOTA HAS ONE AND HONDA HAS
SOMETHING SIMILAR, BUT IT'S
A TWO-SEATER ONLY.
AND THE MANUFACTURERS ARE
VERY CAREFUL.
THEY'VE ONLY BROUGHT IN A
FEW HUNDRED AND THEY WILL
SELL THEM ALL THIS YEAR FOR
SURE.

Maureen says REALLY?
INTERESTING.
WE'RE GOING IT TAKE SOME
CALLS FROM GEORGE INY FROM
THE AUTOMOBILE PROTECTION
ASSOCIATION.
NOT JUST NEW CARS AND WHAT'S
AT THE AUTO SHOW, BUT IF
IT'S A USED CAR YOU'RE
LOOKING AT, HE CERTAINLY
KNOWS WHAT'S GOOD AND BAD IN
THAT AREA AS WELL.
CALL US IN TORONTO AT

The number appears on screen.

Maureen reads aloud and says 416 484 2727.
LONG DISTANCE, TOLL FREE: 1 888 411 1234.
AND OUR E-MAIL ADDRESS IS
MORETOLIFE@TVO.ORG.
AND WE'VE GOT
COPIES OF LEMONADE AND
TICKETS TO THE AUTO SHOW TO
GIVE AWAY.
DARLENE IS IN OMMEE --
OMEEMEE.
HI, WHAT'S YOUR QUESTION?

Darlene says HI, I HAVE A CAR
THAT I WAS JUST GIVEN AND
IT'S 15 YEARS OLD AND IT
PASSED ALL THE SAFETIES AND
EVERYTHING.
I JUST WANTED TO KNOW, I'VE
ONLY PUT ON 200 KILOMETRES
SO FAR, AND IT SEEMS LIKE
IT'S ALREADY GOT A HUGE HOLE
UNDERNEATH THE CAR IN THE
EXHAUST SYSTEM.
IS THERE ANYTHING I CAN DO
ABOUT THAT?

George Iny says SORRY, YOU WERE
GIVEN THE VEHICLE?

Darlene says MY PARENTS
BOUGHT IT.

George Iny says MANY YEARS AGO?

Darlene says NO, JUST BOUGHT IT THREE
WEEKS AGO FOR ME.

George Iny says FROM A DEALER OR PRIVATE
SELLER?

Darlene says PRIVATE.

George Iny says WHAT SORT OF VEHICLE IS
IT?

Darlene says IT'S A RELIANT.

George Iny says SO PLYMOTH RELIANT.

Darlene says YES.

George Iny says AND YOU'VE DISCOVERED A
HOLE IN THE FLOOR?

Darlene says NO, NO, IN THE EXHAUST
SYSTEM UNDERNEATH THE CAR.

George Iny says RIGHT.
HAVE YOU HAD THE CAR CHECKED
MECHANICALLY?

Darlene says THE FELLLY THAT WE BOUGHT
IT FROM IS SUPPOSED TO BE
VERY REPUTABLE, AND IT HAS
PASSED THE SAFETY AND PASSED
THE EMISSIONS TEST AND
EVERYTHING --

George Iny says I MIGHT TELL YOU THAT AS
FAR AS SAFETY IS CONCERNED,
IT'S A VERY POROUS SYSTEM IN
ONTARIO AND IF YOU'RE IN THE
BUSINESS YOU CAN PASS PRETTY
MUCH ANYTHING.
SO MY SUGGESTION WOULD BE
THAT YOU HAVE THE VEHICLE
LOOKED AT FROM TOP TO BOTTOM
FROM A SHOP THAT YOU KNOW
THAT CAN DO A RELIABLE JOB.
PAY WHAT IT COST, BETWEEN
50 AND 100 DOLLARS AND THEN LOOK
AT THE LIST.
IF YOU HAVE A COUPLE OF
MAINTENANCE-TYPE ITEMS, A
HOLE IN AN EXHAUST SYSTEM,
YOU KNOW, MAYBE WORN SHOCKS,
A SMALL LEAK AT THE ENGINE,
THESE THINGS WOULD BE
CONSIDERED NORMAL ON A
VEHICLE THAT'S THAT OLD.
AND UNLESS YOU BOUGHT THE
VEHICLE WITH A WARRANTY,
WHICH I DOUBT HIGHLY, GIVEN
ITS AGE, THERE'S NOT MUCH
YOU CAN DO.
IF YOU'VE GOT HOLES IN THE
FLOOR, BADLY CORRODED CROSS
MEMBERS, BRAKES THAT ARE
DANGEROUS, THEN THAT'S THE
KIND OF SITUATION WHERE YOU
WOULD WANT TO CLAIM FROM THE
SALE, EITHER REVERSE THE
SALE OR GET HIM TO COVER
SOME OF THE COSTS OF
REPAIRS.
IF THE VEHICLE NEVER SHOULD
HAVE PASSED AN INSPECTION,
YOU SHOULD PROBABLY GET THE
MECHANIC TO CALL SOMEONE
FROM THE MINISTRY IN ONTARIO
THAT LOOKS OVER THIS AREA
AND ASK THEM TO REPORT -- TO
FILE A REPORT ON THE
INSPECTION.
IT'S THE ONLY WAY YOU SEND A
MESSAGE TO THE PEOPLE IN THE
BUSINESS.
I'LL TELL YOU, USED CAR
DEALERS ARE CAPABLE OF
PASSING PRETTY MUCH
ANYTHING.

Maureen says IN WHAT, THE
SAFETY OR THE EMISSIONS
TEST?
I WOULD HAVE THOUGHT THEY'D
BE MORE CAREFUL ABOUT THE
EMISSIONS TEST.

George Iny says IT'S NOT AN
OR QUESTION.
THE SAFETY AND THE EMISSIONS
TEST IF THEY HAVE TO I SAID
IF THEY HAVE TO.
SO THEY WON'T NECESSARILY DO
IT BUT IT CAN BE DONE.

Maureen says BECAUSE IF SHE'S
ONLY PUT 200 KILOMETRES ON
IT IT DOESN'T MAKE SENSE
THAT SHE COULD HAVE PUT THE
HOLE THERE, RIGHT?

George Iny says OH, WELL YOU
KNOW, WE LOOKED THIS OVER
THREE WEEKS AGO, IT WAS
PERFECT THEN.
MAYBE YOU HIT SOMETHING.
YOU KNOW, OLDER CARS, THINGS
BREAK DOWN ALL THE TIME.

Maureen says WELL WHAT IF
THAT IS THEIR RESPONSE.

George Iny says YOU KNOW, WE
COULD ALWAYS TAKE IT BACK
AND SELL YOU A CAR FOR FOUR
TIMES THE PRICE IF YOU WANT
A NEW CAR.

Maureen says IF YOU WANTED
ONE WITHOUT A WHOLE IN
THE --

George Iny says EXACTLY,
EXACTLY.
THAT'S WHAT WE WOULD DO.
SO MY SUGGESTION IS IF
YOU'RE BUYING A USED CAR,
EVEN IF IT HAS A SAFETY
INSPECTION, EVEN IF IT'S
BEEN PASSED FOR EMISSION,
AND YES, YOU WANT TO HAVE IT
PASSED ON EMISSIONS BECAUSE
IT'LL AVOID A HEADACHE FOR
YOU FOR TWO YEARS, THE
SUGGESTION IS THAT YOU HAVE
IT CHECKED BY SOMEONE YOU
KNOW THAT YOU CAN TRUST.
OR IF YOU DON'T KNOW ANYBODY,
YOU CAN ALWAYS CALL THE
A.P.A. AND WE DON'T HAVE
GARAGES.
WE RECOMMEND ALL OVER THE
PROVINCE.
BUT WE WILL BE ABLE TO
DIRECT YOU TO SOMEBODY AND
THAT'S A FREE SERVICE.
YOU CAN GET THE NAME OF ONE
SHOP FREE.

Maureen says BUT IS IT A
PLYMOTH RELIANT?
I MEAN, SHOULD THEY EVER
HAVE CALLED THAT CAR THAT IN
THE FIRST PLACE SN HOW
RELIABLE WAS THIS CAR?

George Iny says IT WAS OKAY.
I MEAN, YOU HAVE TO GO BY
THE STANDARDS AT THE TIME.
WHAT WAS OUT 15 YEARS AGO
WAS NOT THE SAME QUALITY.
I MEAN, AMERICAN FRONT DRIVE
PRODUCT FROM THE EARLY 1980s
FOR THE MOST PART WAS EITHER
ABYSMAL, TERRIBLE OR IF YOU
WERE LUCKY JUST MEDIOCRE,
AND I THINK THE RELIANT
WOULD BE IN THE LUCKY GROUP,
THE JUST MEDIOCRE.

Maureen says OKAY, ALL RIGHT.
GOOD LUCK, DARLENE, THANKS.
RENE IS IN KITCHENER.
HI RENE?

CALLER: HI THERE.

Maureen says HI.

René says MY QUESTION IS
THE RECENTLY RELEASED
ROLL-OVER INDEX FOR S.U.V.s,
I'M WONDERING WITH REGARDS
TO THE ACCURACY OF HOW IT
RELATES TO ACTUAL
PERFORMANCE AND WHERE I GET
THE DATA?

George Iny says WELL FIRST OF
ALL SO FAR AS THE ACCURACY
OF WHAT IT IS, IF YOU AND
THREE OF YOUR FRIENDS GOT
TOGETHER FOR COFFEE OVER
BREAKFAST AND TWO OF THEM
OWNED S.U.V.s AND TWO OF YOU
OWNED SEDAN, YOU COULD
PROBABLY GENERATE THE SAME
VALUE OF INFORMATION.
SO IT'S TOTALLY UNRELIABLE
IN TERMS OF SHOPPING.
ESSENTIALLY WHAT THEY
DECIDED TO DO WAS TAKE
STATIC MEASUREMENTS OF
VEHICLES, SO THEY'D MEASURE
HOW HEAVY IT IS, THE
DISTANCE BETWEEN THE WHEEL,
WHERE THEY BELIEVE THE
CENTRE OF GRAVITY ON THAT
VEHICLE IS -- THOSE ARE
CERTAIN HEIGHT MEASUREMENTS
FOR SOME OF THE HEAVIER
COMPONENTS -- AND THEN THEY
GIVE IT A RATING, A LITTLE
BIT LIKE A RESTAURANT REVIEW
OR A MOVIE RATING.
YOU GET STARS.
SO ALL OF THE CARS GOT FOUR
OR FIVE STARS.
ALL OF THE TRUCKS GOT TWO OR
THREE STARS.
BASICALLY IT TELLS YOU THAT
A CAR IS MORE STABLE THAN A
TRUCK, WHICH EVERYBODY KNEW
ALREADY.
NOW IF YOU LOOK WITHIN THE
RATINGS, THE MOST STABLE
S.U.V.s INCLUDED THINGS LIKE
THE SUZUKI SIDEKICK.
EVEN THE GM DEALERS WE SPOKE
TO WERE STUNNED THAT THEIR
LEAST STABLE VEHICLE WAS ONE
OF THE MOST STABLE ON THE
TEST.
THEY KILLED THE GM BLAZER IN
A LOT OF THE MEDIA REPORTS
BECAUSE IT GOT ONE STAR.
IT WAS THE ONLY VEHICLE THAT
GOT A ONE STAR RATING.
BUT THAT WAS A TWO WHEEL
DRIVE BLAZER, AND I PROBABLY
BET THERE'S NO MORE THAN TEN
OR 12 THAT ARE SOLD IN
ONTARIO IN A GIVEN MONTH,
FOR SURE, BECAUSE NOBODY
BUYS A TWO WHEEL DRIVE SUV
IN CANADA.
YOU BUY A FOUR WHEEL DRIVE
IT.
HAD TWO STARS.
SO IT'S A LONG WINDED WAY OF
TELLING YOU I WOULDN'T PAY
IT MUCH MIND.
I THINK WHAT'S HAPPENING IS
THE INDUSTRY IS REAPING WHAT
THEY SOWED.
THEY SUCCESSFULLY BLOCKED
STABILITY STANDARDS IN THE
1970s AND AGAIN IN THE '80s.
YOU MAY REMEMBER THE OLD
JEEP CJs HAD A TERRIBLE
ROLL-OVER, THE ORIGINAL
SUZUKI SAMURAI WASN'T STABLE
EITHER.
AND THE CAR MAKER SAID NO,
NO, LET US TAKE CARE OF IT.
THERE'S NO PROBLEM.
THEY PUT WARNING LABELS
TELLING YOU THE VEHICLE MAY
HANDLE DIFFERENTLY, ROLL
BARS FOR SOME OF THE
VEHICLES BUT NEVER REALLY
FESSED UP TO SAY LOOK, WE
PROBABLY SHOULD BE DESIGNING,
BECAUSE THESE THINGS ARE
BEING USED ON PAVED ROADS,
MAINLY, DESIGN TO MORE OR
LESS A PASSENGER VEHICLE
STANDARD.
AND SO WHAT THE GOVERNMENT
HAS DONE IS THEY DIDN'T MAKE
THIS STANDARD A LAW, IT'S
JUST A SCORING SYSTEM.
AND I BELIEVE WHAT THEY
THINK THEY'LL DO IN THE LONG
RUN, THE U.S. GOVERNMENT, IS
EMBARRASS THE CARMAKERS INTO
GOING TO FOUR OR FIVE STARS
ON THEIR TRUCKS AS WELL.
THE PROBLEM IS THE ACTUAL
RATING IT SELF IS NOT VERY
GOOD.
THE CRASH TEST RESULTS,
MAUREEN THAT WE GOT
BEGINNING IN 1980 SHOWED AT
THAT TIME THE JAPANESE SMALL
CARS WERE LIKE A TIN CAN.
THEY CRUMPLED, THE OCCUPANTS
PROBABLY WOULDN'T SURVIVE
SEVERE COLLISIONS, AND THOSE
WERE VALID, BECAUSE THEY
WERE BASED ON A TEST THAT
HAD SOME CORRELATION WITH
THE REAL WORLD.
BUT I DON'T REALLY BELIEVE
THIS STABILITY TEST DOES SO
IF YOU'RE BUYING A 4 BY 4,
THEY ALL GOT EITHER TWO OR
THREE STARS, UNLESS YOU'RE
BUYING A TWO-WHEEL-DRIVE
BLAZER.

Maureen says ANOTHER QUESTION
ABOUT SAFETY BY E-MAIL FROM
LEANNE IN GUELPH “OUR
FAMILY WITH FOUR YOUNG
CHILDREN HAS BEEN LOOKING AT
SEVEN TO EIGHT PASSENGER
MINI VANS LATELY.
PLANE HAVE INTEGRATED CHILD
CAR SEATS OR BOOSTER SEATS.
HOW SAFE ARE THESE
INTEGRATED SEATS COMPARED TO
CONVENTIONAL REMOVALABLE
SEATS?
ALSO WHAT'S THE SAFETY
HISTORY OF MINI VANS WITH
TWO SIDE SLIDING DOORS.
DO THESE DOORS HAVE ANY
SAFETY FEATURES THAT PREVENT
THEM FROM OPENING DURING
TRANSIT?
YES THEY DO, BECAUSE I
COULDN'T FIGURE OUT HOW TO
OPEN ONE OF OUR DOORS THE
OTHER DAY AND THE CHILD LOCK
WAS ON.
THAT'S WHAT IT WAS.

George Iny says GOOD SET OF QUESTIONS AND
TO SOME DEGREE IT SHOWS YOU
HOW A LOT OF FEATURES ARE
INTRODUCED BUT THEY'RE NOT
REALLY THOROUGHLY STUDIED,
MAUREEN.
AS AN EXAMPLE, THERE IS NO
DATA BEING ABLE TO SHOW
WHETHER BEING ABLE TO EXIT
ON THE LEFT SIDE OF THE
VEHICLE WITH LITTLE KIDS
COULD RESULT IF MORE PARKING
LOT OR STREET ACCIDENTS AS
AN EXAMPLE IN TERMS OF CRASH
TESTING, PRESUMABLY IF
THERE'S NO DOOR, OFF MORE
SOLID WALL ON THE MINI VAN,
BUT THERE IS NO MEASUREMENT
FOR INCREASED RISK FROM
HAVING A SECOND DOOR.

Maureen says OKAY.

George Iny says INTEGRATED
CHILD SEATS HAVE A HUGE
ADVANTAGE WHICH IS THEY GET
RID OF THE INSTALLATION
PROGRAMMES THAT ARE TYPICAL
WITH MORE THAN HALF THE
SEATS IN CARS TODAY HOWEVER
DO NOT REPLACE YOUR BOOSTER
CUSHION AND YOUR INFANT
CARRYER SO, THEY'RE NOT THE
ANSWER FOR EVERYBODY.
AND IN FACT IF YOU HAVE MORE
THAN ONE VEHICLE, YOU STILL
NEED TO BUY A CHILD SEAT SO
A LOT OF PEOPLE WILL TELL
YOU I'M GOING TO BUY A SEAT,
I'M GOING TO USE IT IN BOTH
MY VEHICLES, RATHER THAN
TAKE AN INTEGRATED MODEL.

Maureen says HAVE THEY EVER,
THOUGH, LOOKED AT FOR THE
SAY TODDLER WHO WOULD EITHER
BE IN THE INTEGRATED SEAT OR
REMOVABLE SEAT, HAVE THEY
EVER COMPARED WHICH ONE IS
ACTUALLY SAFER FOR THAT
CHILD?

George Iny says I'VE NOT SEEN ANY DATA
BUT I'D SUGGEST TO YOU THAT
IF YOU HAVE A BUILT-IN SEAT
AND YOU TAKE CARE OF THE
PROBLEM OF INSTALLATION, AND
THE TESTS ARE ALWAYS DONE ON
PROPERLY INSTALLED SEATS.
SO BETWEEN A PROPERLY
INSTALLED -- SORRY, AN
IMPROPERLY INSTALLED
CONVENTIONAL SEAT AND THE
FACTORY DESIGNED INTEGRATED
SEAT, GO WITH THE FACT TREE.

Maureen says WITH THE
INTEGRATED.
OKAY.
MARY IS IN TORONTO.
HI MARY.

Mary says HI MAUREEN.
MY QUESTION IS I'M
INTERESTED IN BUYING A NEW
CAR THIS YEAR, AND THE THREE
CARS I'M INTERESTED IN IS,
ONE IS THE HONDA CIVIC,
TOYOTA COROLLA AND THE KNEES
SAN SENT TRACHLT WHICH ONE
WOULD BE A BETTER BUY OF THE
THREE?
WOULD YOU BE ABLE TO HELP
THIS?

George Iny says THEY'RE ALL
GOOD CHOICES.
THE CIVIC'S THE LARGEST
INTERIOR OF THE ONE YOU
MENTIONED AND VERY
ATTRACTIVELY STYLED.
SENTRA'S QUIETER AND FEELS
LIKE MORE THAN A SUBSTANTIAL
CAR THAN IT IS.
THE BACK SEAT'S A BIT
SMALLER, COROLLA WINS ON
RELIABILITY.
IT'S PROBABLY AT ROAD THE
LEAST IMPRESSIVE OF THE
THREE ALTHOUGH IT'S STILL A
VERY GOOD CAR.
IF YOU'RE VERY PRICE
SENSITIVE, I'D SUGGEST YOU
ALSO TAKE A LOOK AT THE
MAZDA PROTEGE WHICH IS A
LITTLE BIT CHEAPER FOR
SIMILAR EQUIPMENT THAN A
COUPLE OF THOSE CARS AND
ALSO HAS PRETTY GOOD
FINANCING AND LEASING DEALS.

Maureen says WHAT DO YOU MEAN
ON THE ROAD IT'S THE LEAST
IMPRESS SNIVE.

George Iny says COROLLA?
NICE ENGINE BUT THE INTERIOR
FINISH IS OKAY BUT NOT
TERRIFIC ON THE BASIC
MODELS.
DOESN'T HAVE QUITE THE
PRESENT STYLE, STYLING-WISE
OF THE CIVIC AND IS A LITTLE
NOISIER THAN A SENTRA.
IT'S A VERY GOOD CAR.
ALL YOUR CHOICES ARE GOOD,
SO YOU DON'T HAVE TO WORRY.
IT PARTLY BOILS DOWN TO A
QUESTION OF PERSONAL
PREFERENCE.
IF YOU'RE LOOKING TEN YEARS
OUT, LIKE TO KEEP A CAR
TENNIERS OR MORE, I GUESS
THE TOYOTA CLEARLY IS THE
SAFEST WAY TO GO, BUT ALL
THESE CARS WILL BE GOOD.

Maureen says ARE THEY ALL
MADE IN JAPAN?
THE TOYOTA, NISSAN --

George Iny says NONE OF THEM
ARE MADE IN JAPAN.

Maureen says SO THEY'RE ALL
MADE HERE NOW.

George Iny says CANADA THE
U.S. OR MEXICO FOR SMALL CAR
PRODUCTION, WITH ONE OR TWO
EXCEPTIONS.
THE SUZUKI PRODUCT, THE
ESTEEM IS STILL MADE IN
JAPAN AND MAZDA STILL MAKE
THE PROTEGE IN JAPAN.

Maureen says SO WHEN I SEE
THE CAW TELLING CANADIANS
AGAIN, AND THIS HAS A
FAMILIAR RING TO IT, TO BUY
CANADIAN WHEN IT COMES TO
CARS TO KEEP THESE GUYS IN
JOB, WHAT DOES THAT MEAN
ANYMORE?

George Iny says OH, WELL MOST
DEFINITELY THE C.A.W. ISN'T
IN EVERY PLANT THAT'S IN
CANADA THE USE AND MEXICO.

Maureen says ISN'T?

George Iny says NO, SO
CLEARLY IT WOULD BE A
DOMESTIC AUTO MAKER.
I DON'T KNOW THAT THEY'RE IN
ANY THE CANADIAN PLANT, THE
SUZUKI, G.M. PLANT, HONDA'S
MANUFACTURING FACILITY I
DON'T THINK ARE C.A.W.
PLANTS.

Maureen says SO THAT REQUIRES
A LOT OF INVESTIGATION THEN.
YOU CAN'T EVEN SAY FOR
SURE --

George Iny says WELL IF YOU
LOOK AT SOME OF OUR OWN
REVIEW, FOR EXAMPLE, WE DO
INDICATE THE COUNTRY WHERE
THE VEHICLE IS ASSEMBLED BUT
WE'VE NEVER INDICATED WHICH
UNION IS CERTIFIED FOR THE
PARTICULAR PLANT.
I GUESS THAT WOULD BE
INTERESTING.
MAYBE WE SHOULD CALL THE
C.A.W. AND FIND OUT.

Maureen says I'M SURE THEY'D
LOVE TO TELL YOU, TOO.
ALL RIGHT, JOHN IN LANNARK.
HI JOHN.

John says HI, MAUREEN.

Maureen says HI.

John says MY QUESTION OR MY
COMMENT, FIRST OF ALL, IS I
HAVE A 1991 CHEVY TRACKER,
FOUR WHEEL DRIVE.
I LIVE IN THE COUNTRY.
IT'S GREAT, IT'LL GO THROUGH
ANYTHING.
IT HAS 177,000 KILOMETERS ON
IT.
I TAKE IT IN EVERY THREE
MONTHS FOR REGULAR OIL
CHANGE AND FILTER CHANGES,
AND I'M JUST WONDERING HOW
LONG I CAN EXPECT TO KEEP
DRIVING IT.
I KNOW IT'S A KIND OF A
TOUGH QUESTION, BUT YOU KNOW,
WITH THE PRICE OF CARS NOW,
YOU CAN'T DRIVE OFF ANY LOT
FOR ANYTHING LESS, WORTH
DRIVING ANYTHING LESS THAN
$6,000 TO $7,000 AND THAT'S
ABOUT WHAT I MADE FOR IT
FOUR YEARS AGO AND I'M JUST
WONDERING HOW MUCH LONGER I
CAN EXPECT TO DRIVE IT.
I'M GOING IT HANG UP NOW AND
LISTEN TO YOUR ANSWER.

George Iny says OH, NO, WHY
DON'T YOU HANG ON.

Maureen says QUESTIONS FOR
HIM?

George Iny says A COUPLE.

John says I'M STILL HERE.

George Iny says WHAT'S THE
BODY LIKE?

John says A BIT OF RUST
AROUND THE WHEEL WELLS BUT
NOT MUCH.
IT'S PRETTY GOOD.

George Iny says THAT'S GOOD
TO HEAR.

John says IT'S PRETTY GOOD.

George Iny says ALL RIGHT,
CERTAINLY THE TRACKER IS A
SUZUKI ENGINEERED PRODUCT,
SOLD THROUGH G.M.
THE CONCERNS WE'VE HAD HAD
HAVE NOD HAD TO DO WITH
RELIABILITY, IT'S MORE THAT
IT'S A BIT OF A JITTERY CAR
IN A CROSS WIND AND NOT THE
IDEAL VEHICLE.
WE TESTED IT OFF ROAD BY THE
WAY CAN IT WAS BETTER THAN
ANYTHING WE HAD EXCEPT OUR
TO YOU VEHICLE WHICH WAS A
FORD EXPEDITION, FINLEY
ENOUGH.
IT WAS BETTER THAN ALL OF
THE MID-SIZED, NEW SHISHI,
FANCY PANTS, INFINITY
SIMILAR OFF-ROAD VEHICLES --
WELL 4 BY 4s WERE NOT AS GOOD
AS A USE ZUK KEY.
OUR CALLERS WILL WILL
DISCOVER THAT IF HE WERE TO
BUY THE NEW VERSION WHICH IS
CALLED VITARA, IT NO LONGER
IS AS GOOD OFF ROAD EITHER
AS THE TREAK ARE AND THE
REASON IS OF COURSE IS THE
MANUFACTURERS HAVE
DETERMINED THERE IS NO
MARKET ANYMORE FOR OFF ROAD
VEHICLES ARE THAT JUST FOR
OFF ROAD.
PEOPLE REALLY WANT SOMETHING
THAT IS COMFORTABLE
FORGETTING GROCERYNS.
HOW LONG CAN YOU KEEP IT?
AS LONG AS YOU DON'T HAVE
TOO AGGRAVATED RUST PROBLEMS,
I'D SAY KEEP GOING UNTIL
YOUR ENGINE STARTS TO BURN
OIL.
AND THEY CAN GO A LONG TIME.
THE ONE WEAK LINK?
OIL CHANGES.
AND OUR CALLER SEEMS TO DO
HIS FAIRLY CONSISTENTLY.
IN OTHER REGARDS, BASE THREE
IF YOU'RE NOT HAVING
CORROSION TROUBLES,
EVERYTHING SHOULD HOLD UP.

Maureen says USUALLY WHAT
HAPPENS WITH YOUR CAR IS YOU
START TO HAVE TO TAKE IT IN
MORE OFTEN AND EVERY TIME
YOU TAKE IT IN, IT'S COSTING
YOU MORE AND MORE.
AND THAT'S WHAT WE DID THIS
YEAR WITH OUR MERCURY
VILLAGER, WE FINALLY SAID
“IT'S COSTING TOO MUCH MONEY,
IT'S TIME TO GET ANOTHER
VAN.”

George Iny says LET'S LOOK AT
THE SIDE HERE.
WE'RE TALKING ABOUT A
VEHICLE THAT HAS NO AIR
CONDITIONING, HAS A MANUAL
TRANSMISSION, NO POWER
WINDOW, LOCKS, ALL THOSE
THINGS ON YOUR VILLAGER THAT
STARTED TO LET GO DON'T
EXIST.

Maureen says THEY DON'T EVEN
HAVE THEM.

George Iny says EXACTLY AND WHEN OUR
CALLER IS GOING TO GO AND
BUY HIS NEXT 4 BY 4 HE AIN'T
EVEN GOING TO BE ABLE TO
FIND ONE THAT WAY UNLESS
BUYING USED BECAUSE THE NEW
ONES TODAY COME STANDARD
WITH A POWER GROUP AND MORE
FANCY DRIVE TRAINS WITH
COMPUTER CONTROLS.
AND CLEARLY THOSE VEHICLES
AS THEY GET OLDER ARE GOING
TO BE MORE LIKE YOUR VAN
THAN HIS TRUCK.

Maureen says OKAY.
INTERESTING.
ALL RIGHT, GOOD LUCK, JOHN.
THANKS VERY MUCH.
CAN YOU COMMENT FOR GERALD
ON THE SUBARU OUTBACK?
HAVE THERE BEEN ANY PROBLEMS
WITH THE TRANSMISSION OR THE
DRIVELINE?

George Iny says GENERALLY
SPEAKING, THE OUTBACK HAS
PERFORMED VERY WELL.
WE HAVE ALMOST NO
COMPLAINTS.
I MIGHT ALSO ADD THAT WITH A
NEWER DESIGN VEHICLE, WHEN
THE MANUFACTURER STARTS TO
MAKE CHANGES, IT MAY TAKE US
TWO OR THREE YEARS TO FIND
OUT.
SO MAYBE OWNERS KNOW
SOMETHING WE DON'T, BECAUSE
THEY'RE STILL UNDER
WARRANTY.
AS LONG AS THE REPAIRS ARE
FREE, THEY DON'T CALL.

Maureen says YEAH.

George Iny says AND SO IT MAY
TAKE A WHILE BUT OVER ALL
THE SUBARU PRODUCT SINCE
1995 HAS HAD EX EVERY LARRY
RELIABILITY.

Maureen says OKAY, BERNARD IS
NEXT IN TORONTO.
HELLO BERNARD.

Bernard says HELLO, HOW ARE
YOU DOING?

Maureen says GOOD THANKS.

Bernard says I ACTUALLY HAVE A
TWO PART QUESTION.
ONE IS FOR OUR PERSONAL CAR.
WE'VE HAD A FORD ARROW STAR
FOR A NUMBER OF YEARS, AND
IT, WE'VE LOVED IT, AND IT'S
JUST ENDED ITS LIFE, AND
WE'RE LOOKING TO GET A NEW
PASSENGER VAN.
TWO ADULTS AND TWO YOUNG
CHILDREN.
WE WANT TO GET SOMETHING
THAT IS, HAS A LITTLE
COMPUTER GAME ADAPTERS AND
ALL THAT TYPE OF STUFF.
WE LOOKED AT THE FORD
WINSTAR AND THE CHEVY WARNER
BROTHERS PACKAGE AND I'M
JUST WONDERING WHAT'S
YOUR -- WHAT YOUR VIEW IS ON
THE ONE GETTING IT FROM THE
MANUFACTURER OR BUYING IT
AND GETTING SORT OF
AFTERMARKET STUFF DONE?

George Iny says WELL
TYPICALLY WITH A PACKAGE
LIKE THAT THE AFTER MARKET
DEVELOPS IT, INTRODUCES IT
AND THEN THE MANUFACTURER
REALIZES IT ONTO A GOOD
THING TAKES IT OVER.
YOU HAVE THAT WITH A NUMBER
OF FEATURES.
ANTI-THEFT WAS DEVELOPED
THAT WAY, PREMIUM SOUND
SYSTEM, REMOTE CAR STARTERS,
THERE'S A LOT OF THEM.
THE INNOVATION COMES FROM
THE AFTERMARKET AND YOU'RE
NOW SEEING IT COME INTO THE
MAINSTREAM VEHICLES.
IN THE ORIGINAL YEARS WHEN
IT COMES IN, AND THAT'S
WHERE WE ARE NOW, THE
FACTORY PRODUCT TEND TO BE
WAY MORE EXPENSIVE, NOT
NECESSARILY AS GOOD.
AT SOME POINT, THOUGH, THEY
GET IT RIGHT, AND THEN IT
COMES DOWN IN PRICE AND THEY
KILL THE AFTERMARKET,
BASICALLY.
BUT WE'RE STILL A FEW YEARS
AWAY FROM THERE.
I THINK YOU'LL FIND IF YOU
BUY A WARNER BROTHERS
PACKAGE --

Maureen says WHAT IS THAT?

George Iny says BUGS BUNNY.
BASICALLY IT'S A HOME
ENTERTAINMENT CENTRE THAT
FLIPS OUT OF THE ROOF OF THE
BACK SEAT.

Maureen says THIS IS WHAT MY
SON'S BEEN BUGGING US ABOUT.

George Iny says RIGHT, SO YOU CAN GET ONE
IN THE AFTER MARKET THAT IS
STILL I WOULD SAY COMPARABLE
OR BETTER IN SOME WAYS AND
FOR LESS MONEY THAN THE
FACTORY ONE.
THE ONE ADVANTAGE OF THE
FACTORY DEVICE IS IF YOU
PLAN TO SELL THE VEHICLE IT
IT WILL ADD SOME VALUE WHERE
AS AFTERMARKET WILL MAKE IT
MORE ATTRACTIVE TO A BUYER
BUT NOT MAKE IT'S RESALE
VALUE INCREASE.

Maureen says WHAT ELSE ARE YOU
SEEING?

George Iny says NAVIGATION ON BOARD A BIG
FEATURE.
SO MUCH SO THE GM HAVE
RETAINED THE SERVICES OF
BATMAN --.

Maureen says BATMAN?

George Iny says YES, THE BATMOBILE NOW
HAS A G.M. ON BOARD
NAVIGATION SYSTEM, AND
ACTUALLY IF YOU WANT TO GO
SEE IT, THEY HAVE A GOD
EXAMPLE OF THE BAT MOBILE.
I DON'T KNOW IF IT'S ONE
THAT WAS ACTUALLY USED IN
MOVIES --

Maureen says WHAT DOES THAT
MEAN TO ME?
WHY WOULD I NEED A
NAVIGATION SYSTEM?

George Iny says UM, SECURITY.
IT'S --

Maureen says OH, THIS IS IF
THE CAR GETS STOLEN THEY CAN
FIND IT?

George Iny says IT CAN HELP
THERE, BUT PRIMARILY IF, FOR
EXAMPLE, YOU'VE GOT A FLAT
OR YOUR STUCK OR YOU WANT
DIRECTIONS.
A CELL PHONE WOULD DO MUCH
OF THE SAME THING.

Maureen says YEAH.
AND A GOOD PEARLY'S.

George Iny says PEARLY'S
WOULD DO EVEN MORE, PERHAPS,
FOR LESS MONEY, BUT IT IS
THE DIRECTION WHERE WE'RE
GOING, ESSENTIALLY.
HAVING THE VEHICLE AT ANY
TIME, BE ABLE TO PINPOINT
ITS LOCATION AT ANY TIME FOR
EITHER EMERGENCIES OR TO GET
YOU TO YOUR DESTINATION.
THE IMPORTANT SAFETY
CONCERNS, OF COURSE, AS
USUAL WITH NEW TECHNOLOGY,
NOBODY STUDIES IT BEFORE
BRINGING IT IT IN.
WE'RE JUST NOW COMING TO
GRIPS WITH THE FACT THAT
CELL PHONE USE INCREASES
YOUR RISK OF BEING INVOLVED
IN A COLLISION.
AND YET WE'RE ALREADY
LEAPFROGGING INTO --

Maureen says FAX MACHINES.

George Iny says TV SCREENS, ESSENTIALLY
THAT YOU WILL BE ABLE TO
OPERATE FROM THE DRIVER'S
SEAT, SO EITHER FIND OUT
WHERE YOU'RE GOING TO YOUR
DESTINATION OR FOR OTHER
PURPOSES.

Maureen says SO IF GEORGE
INY'S DRIVING CAN I CALL HIM
ON HIS CELL PHONE AND TALK
TO HIM WHILE HE'S DRIVING?

George Iny says YOU CAN BUT
HE BETTER NOT PICK UP.

Maureen says SO YOU DON'T
PICK UP YOUR CELL PHONE
UNLESS YOU CAN PULL OVER OR
WHATEVER?

George Iny says NO, TO TELL
YOU THE TRUTH I WILL PICK UP
MY CELL PHONE ON OCCASION
WHEN I'M DRIVING.

Maureen says YEAH?
IT'S NICE THAT YOU TELL THE
TRUTH, ACTUALLY.
YOU DON'T HAVE TO, BUT
THAT'S GOOD.

George Iny says I THOUGHT YOU
WERE ASKING THE QUESTION
HYPOTHETICALLY.
YES, YOU ARE FREE TO CALL
BUT I SHOULD BE SMARTER AND
NOT PICK UP UNLESS THE
VEHICLE IS PULLED OVER.
I WOULD SAY PROBABLY WE'RE
GOING TO LEARN FURTHER DOWN
THE ROAD THAT YOU CAN DRIVE
AND TALK ON THE PHONE UNDER
CERTAIN SITUATIONS WITH A
BIT LESS RISK, BUT -- THEY
LEARNED THAT WITH DRINKING
TOO, RIGHT?
THE NEW DRIVERS TO THE ROAD
ARE WAY MORE DANGEROUS AFTER
A COUPLE OF DRINKS THAN
PEOPLE WHO HAVE BEEN DRIVING
FOR FIVE YEARS OR MORE BUT
THAT DOESN'T MEAN THAT YOU
SHOULD DRINK AND DRIVE.
AND IT PROBABLY WON'T MEAN
THAT YOU SHOULD TALK AND USE
YOUR CELL PHONE.

Maureen says CAROLINE IS IN
OTTAWA.
HI CAROLINE, WELCOME.

Caroline says YES, HELLO.
I WAS WONDERING ABOUT
SOMETHING.
I HAVE A 1991 JETTA.
LOOKING FOR A NEW VEHICLE.
WE'RE A SMALL FAMILY AND
WE'RE LOOKING FOR SOMETHING
THAT HAS MORE ROOM, AND WE
ALSO TRAVEL OFTEN TO
NORTHERN ONTARIO AND WE DO
LONG DRIVES.
SO WE'RE JUST LOOKING FOR
SOMETHING OTHER THAN A MINI
VAN.
WE'RE NOT READY TO GET A
MINI VAN YET BUT WE'RE JUST
LOOKING FOR SOMETHING THAT
WOULD HAVE LIKE A MINI VAN
FEATURES BUT NOT THE SIZE OF
A MINI VAN.

Maureen says HOW MANY PEOPLE
DO YOU WANT TO SEAT IN IT?

Caroline says WE'RE TWO ADULTS.
RIGHT NOW WE HAVE AN 18
MONTH KID, BUT YOU KNOW,
WE'RE LOOKING TO EXPAND OUR
FAMILY, TOO.

Maureen says YOU MIGHT ADD TO
THAT.

Caroline says AND WE ALSO CARRY
A LOT OF LUGGAGE.

Maureen says MM-HMM.
OKAY WHAT ARE THEY LOOKING
AT?

George Iny says WELL THERE IS
A NEW CLASS OF EXACT S.U.V.s,
SO THEY HAVE THE BODY OF A
STATION WAGON, WHERE THE
TRUNK IS ENCLOSED IN THE
BACK.
YOU GET FOUR DOORS, YOU GET
A LOT MORE HEAD ROOM THAN IN
A CAR SO, YOU'RE NOT
CREEPING IN ALL THE TIME.
BUT YOU DON'T GET THE THIRD
ROW SEATING USUALLY THAT
YOU'LL HAVE IN A VAN.
SO SOMETHING LIKE THE NEW
MAZDA -- MAZDA TRIBUTE OR
FORD ESCAPE.
YOU MIGHT WANT TO LOOK AT A
SUBARU FORESTER OR PERHAPS
THE LEGACY WAGON WHICH IS
ACTUALLY PROBABLY A BETTER
VALUE THAN THE FORESTER, A
MORE INTERESTING VEHICLE.
IT'S ARE GOING TO BE INTO
THAT DIRECTION BECAUSE IF
YOU WANT MORE VERSATILITY
THAN YOU'RE GOING TO GET
WITH A STANDARD FOUR-DOOR,
BOX, I MEAN WHAT THEY CALL
THREE-BOX VEHICLE, THEN
YOU'VE GOT TO REALLY LOOK
TOWARD AN ENCLOSED REAR.

Maureen says ANOTHER E-MAILER
IS ASKING “WHAT ELSE BESIDES
A MINI VAN SEATS SIX
PEOPLE?”
EVERYTHING THAT THEY'VE SEEN
SEATS FIVE.

George Iny says A COUPLE OF
BARGE-LIKE AMERICAN CARS
THAT STILL OFFER A FRONT
BENCH SEAT, YOU CAN PUT AN
OCCASIONAL PERSON IN BETWEEN
THE DRIVER AND PASSENGER,
BUT SOME OF YOU WOULD --
SOMEONE YOU WOULD WANT TO BE
ON PRETTY GOOD TERMS WITH.
IT'S A NARROW PERCH.
MAYBE A CHILD.
THE AVALON, AN IMPORT
VEHICLE THAT OFFERS A
PASSENGER CAR THAT HAS SIX
PERSON SEATING.
SOME OF THE -- WELL THE
OTHER OPTION IS YOU GO WAY
OVER THE TOP AND BUY A
SUBURBAN, WHICH IS LIKE A GM
CAR THAT'S TWO CITY BLOCKS
LONG, IT'S A STRUCK WITH
THREE ROWS OF SEATING AND
THAT WILL DO IT AND THAT'S
OTHER THAN A MINI VAN.
BUT THAT'S OVER KILL.

Maureen says IT'S WAY MORE
EXPENSIVE.

George Iny says YOU CAN GET
THEM USED, TOO.
THE MARKET'S FALLEN FOR A
LOT OF THAT STUFF, HIGH END
STUFF BECAUSE OF FUEL PRICES
BEING SO UNSTABLE.
RIGHT NOW THERE'S GOOD VALUE
IN LIKE A USED 4 X 4 WITH A
BIG ENGINE BECAUSE NOBODY
WANTS IT.

Maureen says ALL RIGHT.
WE'RE TALKING TO GEORGE INY
ABOUT CARS, WHAT ELSE?
SO IF YOU HAVE A QUESTION
FOR GEORGE WE ACTUALLY HAVE
A GREAT GIVE-AWAY PACKAGE
TODAY.
A COPY OF HIS LEMONADE
MAGAZINE AND A TICKET TO THE
AUTO SHOW IN TORONTO ON THIS
WEEK.
SO IF YOU HAVE A QUESTION
CALL.
IN TORONTO: 416 484 2727
LONG DISTANCE, DIAL 1 888 411 1234
AND USE THE INTERNET
EMAIL YOUR QUESTION AT MORETOLIFE@TVO.ORG

Maureen says BOB IS NEXT IN
LONDON.
HI BOB.

Bob says HI THERE.
I JUST WOULD LIKE TO HAVE AN
OPINION FROM THE PERT.
I REALLY MOW WHAT I WANT TO
BUY, BUT I'M JUST THINKING
ABOUT WHAT SHOULD I DO, BUY
OR LEASE?
THAT'S THE QUESTION.

George Iny says OKAY, FIRST
OF ALL WHAT ARE YOU LOOKING
AT?

Bob says WHY LEASE OR WHY
NOT LEASE.
WHY BUYING A CAR AND NOT
BUYING A CAR.

George Iny says OKAY WHAT ARE
YOU LOOKING AT FOR YOURSELF?

Bob says I'M LOOKING AT A
MAZDA.

George Iny says AND HOW LONG
DO YOU KEEP YOUR VEHICLES?

Bob says WELL, YOU NEVER
KNOW WITH A VEHICLE.

George Iny says OKAY, HOW
ABOUT YOUR CURRENT VEHICLE?
HOW LONG HAVE YOU HAD THAT?

Bob says WELL, I HAVE IT
TWO YEARS.

George Iny says TWO YEARS AND
YOU'RE READY TO GET RID OF
IT?

Bob says YEAH.

George Iny says OKAY.
SO GENERALLY SPEAKING, IF
YOU CHANGE VEHICLES
FREQUENTLY, IT COSTS YOU
MORE THAN IF YOU DRIVE YOUR
VEHICLE TO THE GROUND.
THE REASON?
THE VEHICLE YOU KEEP LONGER,
THE MAJOR SAVINGS IS
DEPRECIATION, BECAUSE THAT'S
THE MAJOR THING YOU LOSE IN
THE FIRST THREE AND NOWADAYS
FIVE YEARS, ACTUALLY,
BECAUSE CARS ARE NOT GOING
DOWN LIKE THIS ANYMORE, THE
PRICES ARE GOING DOWN MORE
GRADUALLY AT AROUND FIVE
YEARS, 100,000 K, YOU GET A
BIT OF A DROP.
SO FOR A VEHICLE THAT YOU'RE
PLANNING -- IF YOU'RE A
PERSON WHO KEEPS THEIR
VEHICLE A LONG TIME, BEST
DEAL THEN IS EITHER PAY CASH
OR FINANCE WITH A SUBSIDIZED
RATE FROM THE MANUFACTURER.
THAT COSTS YOU THE LESS OVER
ALL.
IF YOU TRADE FREQUENTLY,
LEASE.
YOU TIE UP LESS MONEY, WHICH
IS TRUE.
THAT'S ONE ARGUMENT.
SECOND IS A LOT OF THE LEASE
RESIDUALS RIGHT NOW ARE
QUITE HIGH SO THAT WHEN YOU
GIVE THE VEHICLE BACK, IT'S
ACTUALLY WORTH LESS THAN THE
END VALUE IN THE LEASE.
THERE'S ACTUALLY A GAP AND
THE MANUFACTURER HAS TO
COVER THE GAP.
THEY'RE THE ONES PAYING FOR
IT.
AND SO THAT'S A BIG VALUE
FOR SOMEBODY LEASING.
AND A.

Maureen says YEAH

Geroge Iny says YOU WOULD
PROBABLY APT THREE-YEAR
LEASE, AND A TOYOTA OR HONDA
PRODUCT MAYBE A FOUR YEAR
LEASE.
IF YOU'RE INTO A LUXURY
VEHICLE OR 4 X 4 AND YOU
KNOW YOU DON'T KEEP IT MORE
THAN THREE YEARS, ABSOLUTELY
LEASE.

Maureen says SPEAKING OF
LEASE, MY SISTER WAS
THINKING OF TAKING A CAR
THAT'S AT THE END OF ITS
LEASE FOR HER TEENAGED
DAUGHTER WHO WILL BE GOING
OFF TO UNIVERSITY IN THE
FALL SO THIS IS JUST FROM
SAY APRIL UNTIL AUGUST IS
THAT USUAL USUALLY GOOD --
ARE THERE GOOD DEALS TO BE
HAD DOING THAT?

George Iny says UM, SO SHE'LL BEHOLDING
ONTO THE VEHICLE FOR HOW
LONG?

Maureen says ONCE THE LEASE
IS UP --

George Iny says SHE ONLY WANTS IT FOR
FOUR MONTHS?

Maureen says THE DAUGHTER
WOULD LIKE IT FOR LONGER
THAN THAT BUT SHE'S NOT
PREPARED TO LET HER TAKE A
CAR OFF TO UNIVERSITY.
THIS IS JUST SOMETHING TO
LET HER HAVE OVER THE
SUMMER.

George Iny says YOU KNOW
MAUREEN, SOME STORE ALSO
ALLOW TO YOU EXTEND AN
EXISTING LEAST.

Maureen says STOP IT SHE
DOESN'T --

George Iny says NO, FOR FOUR
MONTHS.
LET'S SAY THE THREE YEARS IS
UP IN MAY.

Maureen says OH, I SEE.

George Iny says YOU CAN SPEAK
TO SOME STORES AHEAD OF TIME,
ASSUMING YOU'RE UP TO DATE
ON YOUR PAYMENT PAYMENTS,
THEY'RE NOT WORRIED YOU'RE A
DEAD BEAT OR SOMETHING AND
TELL THEM “LOOK, I NEED
ANOTHER FOUR MONTHS ON THIS
LEASE.
WHAT CAN YOU DO FOR ME?”
MOST OF THEM AS IT IS NOW
ARE TAKING SUCH A BATH ON
THOSE LEASE END VALUES THAT
THEY WOULD BE VERY HAPPY TO
GET AN EXTRA FOUR MONTHS OUT
OF YOU BEFORE GIVING IT UP.

Maureen says THE ONE SHE'S
GOT A HANDLE ON I GUESS IS
THROUGH HER LAW OFFICE,
THEY'RE READY TO GIVE IT UP
AND THE LEASE ISN'T QUITE UP
YET.

George Iny says RIGHT SO, SHE WOULD TAKE
OVER THE PAYMENTS?
GOOD DEAL.
WAY, WAY CHEAPER THAN A
SHORT TERM CAR RENTAL, AND
MUCH LESS HEADACHE THAN
BUYING A USED CAR IN SPRING
WHEN THE MARKET IS HIGH,
BEING STUCK WITH THE REPAIRS
AND MAINTENANCE AND THEN
SELLING IT IN FALL WHEN THE
MARKET TAKES A DIVE.

Maureen says YOU'RE RIGHT.
THE HARD PROBLEM WOULD BE
TAKING IT AWAY FROM THE
TEENAGER AT THE END OF THE
LEASE.
OH WELL.
CRYSTAL IS IN JARVIS.
HI CRYSTAL.

Crystal says YES.

Maureen says HI, WHAT'S YOUR
QUESTION?

Crystal says I WAS WONDERING
ABOUT THE HONDA ODYSSEY.
IF THE FUEL ECONOMY IS THE
WORTH THE PRICE DIFFERENCE
BETWEEN IT AND THE FORD
WINSTAR OR THE DODGE GRAND
CARAVAN.

Maureen says OH, THAT'S A
NICE MINI VAN, EH?
ODYSSEY?
DON'T YOU LIKE IT?

George Iny says BEAUTIFUL.

Maureen says YOU LOVE IT.

George Iny says VERY NICE
VEHICLE TO DRIVE.

Maureen says EXPENSIVE.

George Iny says EXPENSIVE.
WELL THANK YOU, MAUREEN, YOU
OBVIOUSLY FEEL THAT ONE
RATHER WELL.

Maureen says BUT SHE WANTS TO
KNOW IS IT WORTH THE EXTRA
EXPENSE?
IS THERE SOME SORT OF FUEL
ECONOMY IN THAT VEHICLE THAT
MAKES IT WORTH WHILE?

George Iny says COMPARED TO A
WINSTAR?
IT'S A BIT OF A GAS HOG BUT
I DON'T THINK YOU'RE GOING
TO SEE A HUGE DIFFERENCE
OVER THE LANGUAGE HAUL.
WHAT WAS THE THIRD VAN?

Crystal says THE DODGE GRAND
CARAVAN.

George Iny says SO YOU'RE
THINKING THAT THE HONDA WILL
USE LESS OR MORE GAS THAN
THESE OTHER VEHICLES.

Crystal says LESS BECAUSE I
HEARD IT'S BUILT ON THE
HONDA ACCORD ENGINE?

George Iny says DID SOMEONE
TELL YOU THIS?

Crystal says YEAH, MY HUSBAND.

George Iny says HOPEFULLY HE
DOESN'T WORK FOR HONDA.

Crystal says NO, FOR FORD
ACTUALLY.

George Iny says I WILL TELL
YOU THE FORD IS A GAS DOES
LETTER BUT THE OTHER TWO
VEHICLES WOULD BE COMPARABLE
AND PROBABLY THE CHRYSLER
WOULD USE THE LEAST GAS OF
THE THREE.
CERTAINLY LAST YEAR THE
OLDER VERSION CHRYSLER,
WHICH IS A MORE LIGHTLY
BUILT VEHICLE, NOT AS GOOD
IN QUALITY AS THE HONDA,
ANYWHERE CLOSE TO IT, WOULD
HAVE USED LESS GAS.
MY SUGGESTION IS THAT THE
FUEL CONSUMPTION IS GOING TO
BE THE LEAST OF YOUR
CONSIDERATIONS.
THE DIFFERENCE IS NOT SO
GREAT OVER A YEAR IT WOULD
BE UNDER 200 DOLLARS PROBABLY.
SO I WOULD -- IF I HAD TO
RANK THE VEHICLES, THE HONDA,
BECAUSE IT'S A SURE THING,
THE FORD WOULD COME SECOND
AND THE CHRYSLER IS ALL NEW
SO, WE DON'T KNOW HOW
THEY'RE RELIABILITY WILL BE.
THE CHRYSLER YOU MIGHT WANT
TO TAKE EITHER ON A LEASE IF
YOU DON'T KEEP YOUR VEHICLE
A LONG TIME OR BUY IT, GET
THE EXTENDED WARRANTY.

Maureen says YOU LIKE
EXTENDED WARRANTIES?

George Iny says FOR CHRYSLER PRODUCTS?
YES.
WHAT HAPPENS IS WHEN WE RECOMMEND
A VEHICLE -- I DON'T KNOW
HOW CAR COLUMNISTS GET AWAY
WITH IT -- BUT WHEN WE
RECOMMEND A VEHICLE, AND
SOMEONE HAS TROUBLE WITH IT
DOWNED ROAD THEY CALL US TO
COMPLAIN.
THEY'RE NOT HAPPY. WE
DIDN'T BUILD IT BUT WE'RE
SUPPOSED TO USE TO THE BEST
OF OUR ABILITY A SAFE
RECOMMENDATION FOR THEM.
WITH SOME BRANDS, WHERE WE
KNOW THE PAST IS CHECKERED
OR WE CAN'T COUNT ON THE
AUTO MAKER TO FOLLOW UP --
LIKE FORD HAD SOME
QUESTIONABLE QUALITY
VEHICLES IN THE MIDDLE '90s
BUT THEY DID RESPOND WITH
EXTENDED WARRANTY PROGRAMS,
THEY WERE PUBLIC, WEREN'T
SECRET, PEOPLE GOT NOTICES,
SO IT HELPS SOFTEN THE BLOW.
SOME MANUFACTURERS DON'T AND
CHRYSLER IS ONE THAT HAS A
POLICY OF NEVER COMPLAIN
NEVER EXPLAIN.
AND THE PROBLEM, IS OF
COURSE, THAT WHEN THERE IS A
PROBLEM, WE CAN'T COUNT ON
THE MANUFACTURER FOR THE
SUPPORT WE NEED.

Maureen says OKAY.
THANKS FOR YOUR QUESTION.
SPEAKING OF FORD, AN E-MAIL
FROM SUDBURY.
WE HAVE A FAIRLY NEW -- FROM
STEVE -- FORD EXPLORER,
HOWEVER IT IS THE EDDIE
BAUER EDITION WHICH HAS THE
BRIDGESTONE/FIRESTONE TIRES
BUT THEY ARE SPMD255 IN
SIZE.
THIS IS THE SAME TIRE ONLY
LARGER IN SIZE TO THE ONCE
RECALLED.
DO YOU FEEL THIS SET OF TIRE
WHOSE POSE A RISK TO MY
FAMILY AND WOULD YOU
RECOMMEND CHANGING THEM OR
DO YOU FEEL THAT THESE TIRES
ARE FINE BECAUSE WE'VE NEVER
HAD A PROBLEM WITH THEM?

George Iny says YOU KNOW,
THIS IS A GOOD ONE.
THIS IS, OF COURSE, THE
EXPLORER ROLL-OVER PROBLEM,
AND I'LL TELL YOU SOMETHING
THAT WILL SOUND A LITTLE
HERETICAL FOR CANADA BUT
IT'S ACTUALLY BEEN A WINFALL
FOR CONSUMERS HERE.
EVERYBODY GOT NEW TIRES.
THERE WERE NO ROLL-OVERS, OR
VERY FEW, AND THE
BLOW-OUTISH SUE IS A
NON-ISSUE HERE.

Maureen says THAT WAS A HOT
WEATHER THING, RIGHT?

George Iny says IT'S MORE
THAN JUST THAT, BUT WHATEVER
“IT” WAS, IT HASN'T BECOME
AN ISSUE IN CANADA.
AND I'M AMAZED BECAUSE WE
OBVIOUSLY EXPECTED A CERTAIN
LEVEL OF COMPLAINT HERE, BUT
IT'S ALMOST NIL.

Maureen says YOU THINK HE'S
SAFE.

George Iny says OUR CALLER
DOESN'T HAVE TO BE
CONCERNED.
IN FACT ANY EXPLORER OWNER
AS FAR AS WE CAN TELL IN
CANADA WHO MAINTAINS AIR
PRESSURES AND DOESN'T
OVERLOAD THE VEHICLE IS NOT
AT RISK.

Maureen says OKAY.

George Iny says I'D ADD MAYBE
ONE LAST COMMENT ON THAT, I
DON'T THINK WE'VE HEARD THE
LAST OF THIS.
FORD AND FIRESTONE DID THE
RECALL BEFORE REALLY KNOWING
WHAT THE CAUSE OF IT WAS.
OF COURSE NOW EVERYBODY IN
THE U.S. HAS NEW TIRES, BUT
WHEN THOSE FIRESTONE TIRES
ARE THREE YEARS, FOUR YEARS
OLD AGAIN, THE NEXT TIME
AROUND, I'D BE WILLING TO
BET WHEN THE LEFT REAR TIRES
STARTS TO BLOW OUT, SOME OF
THOSE EXPLORERS ARE GOING TO
GET VERY SNAKEY AND WE'RE
GOING TO GET MORE ROLL-OVERS
BUT I'M TALKING A FEW YEARS
DOWN THE ROAD.
THAT'S ONE OF THE PROBLEMS
WHEN YOU HAVE A COMPLEX
CAUSEATION.

Maureen says RIGHT.

George Iny says AND THE CAR
MAKERS ARE SLOW TO RESPOND,
AND THEN HAVE TO ANSWER
REALLY FAST, THEY'VE GOT TO
COME UP WITH A SIMPLE
SOLUTION THAT NOT ONLY THEIR
ENGINEERS CAN BUY, BECAUSE I
THINK THE ENGINEERS WERE
PROBABLY SHAKING THEIR HEAD
THE, BUT THE MARKETING AND
SALES CAN LIVE WITH AND THE
LIABILITY PEOPLE, THE
LAWYERS.
EVERYBODY WANTS A SMOKING
GUN AND THEY WANT SOMEBODY
ELSE TO BE HOLDING IT.
SO IN THIS CASE, FIRESTONE
WERE STUCK WITH IT.
BUT I DON'T THINK YOU HAVE
THE FULL PICTURE.
BECAUSE TIRES USED TO
BLOWOUT BEFORE.
RIGHT?
IT'S A KNOWN FACT.
TIRES DO BLOWOUT AND THE
BLOW-OUTS ARE NOT ALWAYS
CAUSED --

Maureen says AND YOU DON'T
ALWAYS ROLL OVER AFTER A
BLOW-OUT.

George Iny says EXACTLY,
THAT'S THE BIGGER ISSUE.
FORTUNATELY FOR US, ALL THIS
IS ESSENTIALLY HYPOTHETICAL
IN CANADA BECAUSE THERE HAVE
BEEN VERY FEW REPORTS OF
BLOWOUTS AND TREAD PROBLEMS.
AND AS FAR AS I KNOW, ALMOST
NO ROLL OVERS.

Maureen says OKAY.
CARL IS NEXT.
HE'S IN LONDON.
HI CARL?

Carl says HI.

Maureen says HI.

Carl says MY QUESTION IS
ABOUT THE NEW HUMMER.

Maureen says OH, YEAH?

Carl says AND I WAS
WONDERING, I KNOW THE OLD
HUMMER CAME WITH A DIESEL
ENGINE.
I WAS WONDERING IF THE NEW
ONE ALSO CAME WITH A DES
SELL ENGINE, AND WHAT
TRANSMISSION COMBINATIONS
THERE ARE.

George Iny says OKAY, FOR
THOSE WHO DON'T KNOW, THIS
IS ARNOLD SCHWARZENEGGER'S
PREFERRED CONVEYIANS.
IT'S A REALLY NASTY MILITARY
VEHICLE THAT ALSO NOW
AVAILABLE IN THE CIVILIAN
VERSION.
IT WAS CALLED THE HUMMER-1
AND THEY'VE NOW COME OUT
WITH A VERSION CALLED “2.”
WHICH LOOKS ALMOST THE SAME
BUT IN FACT UNDERSTAND FEAT
IS A G.M. PICK-UP TRUCK.
IT SHOULD BE A LOT CHEAPER
TO BUILD, WAY MORE USABLE IN
EVERYDAY DRIVING AND YES IT
WILL HAVE APPARENTLY A G.M.
GASOLINE PICK-UP TRUCK
ENGINE.
THERE IS ONE BY THE WAY AT
THE AUTO SHOW.

Maureen says A HUMMER?

George Iny says YES, YOU CAN
GO FIND IT AT A G.M. STAND.
IF YOU LOOK UNDERNEATH
THOUGH, IF YOU ACTUALLY
CRAWL UNDER IT -- AS I
DID --

Maureen says IT'S A TRUCK.

George Iny says YEAH, WHEREAS THE OLD
MODEL REALLY WAS A MILITARY
VEHICLE, DESIGNED TO DRIVE
ACROSS STREAMS AND STUFF.
IT WAS LITERALLY RAISED
QUITE A LOT MORE, AND IT'S
ACTUALLY A MISERABLE VEHICLE
TO DRIVE EVERYDAY.
YOU WOULDN'T WANT TO.
MAYBE THE H-2 WILL BE A
LITTLE MORE ENJOYABLE.

Maureen says MISERABLE IN
WHAT WAY?

George Iny says IT'S NOISY, HUGE ON THE
OUTSIDE, SMALL ON THE INSIDE,
TOO WIDE TO FIT IN AN
ORDINARY LANE WITHOUT ALMOST
KNOCKING OFF SOMEONE'S SIDE
VIEW MOTHER ROARS.
IT'S JUST A BIG, NASTY
VEHICLE.

Maureen says OKAY, CARL,
THERE'S YOUR BIG NASTY
VEHICLE.
CAN YOU ANSWER THIS
QUESTION?
“OUR 1998 CHEVY VENTURE VAN
RECENTLY LOST BOTH OF ITS
HEADLIGHT COVERS, CAUSING
THE BULB TO BLOW AND
THEREFORE WE WERE WITHOUT
HEADLIGHTS.
ACCORDING TO OUR DEALER
THESE COVERS ARE KNOWN TO
FALL OFF.
NOT ONLY IS IT $900 TO
REPAIR BUT IT'S EXTREMELY
UNSAFE.
WHAT KIND OF RECOURSE DO WE
HAVE?
THE DEALER WAS NOT WILLING
TO COVER ANY COSTS AND THERE
HAS NOT BEEN A RECALL YET.
ANY SUGGESTIONS ON HOW TO
GET THE COMPANY TO TAKE
ARGOS ON THIS SAFETY ISSUE?

George Iny says
1-800-333-0510.
THAT'S THE PHONE NUMBER FOR
TRANSPORT CANADA.
THEY WILL NORMALLY NOT
CONSIDER REPAIR ITEMS THAT
DON'T HAVE A SAFETY
IMPLICATION, BUT I'D ARGUE
LOSING BOTH HEADLIGHTS IS
PRETTY SEVERE.
AND IT'S SOMETHING THAT THEY
SHOULD CONSIDER OPENING AN
INVESTIGATION ON IF IT'S
COMMON.

Maureen says HAVE YOU HEARD
THIS?

George Iny says I HAVEN'T
RECENTLY.
WE'VE HEARD IT FOR OTHER
TYPES OF VEHICLES.
MY OTHER CONCERN IS THE
PRODUCE.
I'M CURIOUS.

Maureen says 900 DOLLARS.

George Iny says YEAH.
WHAT YOU'RE SEEING, YOU KNOW
HEAD LIE LIGHTS US USED TO
BE PUT ON FRONTS OF VEHICLES
TO LIGHT THE ROAD, BUT IF
YOU LOOK AT THE LATEST
VEHICLE, CLEARLY HEADLIGHTS
HAVE BECOME A FORM OF
COSMETIC JEWELRY FOR THE
CAR.

Maureen says OH, REALLY?

George Iny says YES.

Maureen says YOU YOU THINK
THE ROADS ARE WELL LIT
ENOUGH?

George Iny says NO,
MANUFACTURERS NOW DON'T HAVE
RESTRICTIONS.
THE GOVERNMENT USED TO TELL
THEM HOW TO MAKE A HEAD
LIGHT AND THE IT REQUIRED
THAT BECAUSE THEY WERE
STANDARD THE PRICE BE KEPT
DOWN AND THAT THEY FIT
CERTAIN I REQUIREMENTS FOR
DIMENSIONS, ET CETERA, AND
THEY DON'T ANYMORE.
THE MANUFACTURERS CLAIM THAT
THIS GIVES THEM “FREEDOM” TO
DESIGN A VEHICLE THEY WANT
TO.
BUT IN FACT IT ALSO GIVES
THEM THE FREEDOM TO CHARGE
WHATEVER THEY PLEASE FOR
HEADLIGHT REPLACEMENT
BECAUSE THEY'RE THE ONLY ONE
MAKING IT, IT'S NOT A
UNIVERSAL PART.

Maureen says I SEE.

George Iny says AND THERE'S A
LOT OF EXAMPLES OUT THERE
WHERE THE HEAD LIGHT WHAT
THEY CALL “BOX” WILL COST
YOU 400 TO 600 DOLLARS.

Maureen says WHAT'S THAT
NUMBER?

George Iny says
1-800-333-0510.
TRANSPORT CANADA, IF THEY
WOULD HEAR FROM EIGHT OR TEN
VENTURE OWNERS AND DETERMINE
THERE'S A PATTERN, THEY PUT
IT ON AN INVESTIGATION LIST.

Maureen says OKAY, LET'S GET
LYNN IN IN RICHMOND HILL.
HI LYNN?

Lynn says HI.
WE'RE LOOKING AT PURCHASING
A MINI VAN.
EITHER A 2000 OR A 2001.
WE'RE LOOKING TO HAVE THE
VEHICLE FAIRLY LONG-TERM.
YOU KNOW, TEN PLUS YEARS,
HOPEFULLY.
WE'VE GOTLY YOUNG KIDS.
FIVE, THREE, AND ONE.
AND I'M JUST LOOKING FOR,
YOU KNOW, REALLY THE BEST,
THE BEST DEAL IN TERMS OF
SAFETY, RELIABILITY,
FINANCING, WHAT SORT OF
REPAIRS YOU MIGHT HAVE IN
THE FUTURE.
YOU KNOW WHAT WOULD YOU
RECOMMEND OF THE THREE?
I THINK THE ODYSSEY IS
PROBABLY OUT OF OUR PRICE
RANGE.

George Iny says ALL RIGHT, IF YOU'RE
COST-CONSCIOUS RIGHT NOW,
THE CHEAPEST MINI VAN, THIS
IS EXTRAORDINARY, IS MADE IN
JAPAN.
IT'S THE MAZDA MPV, USES A
FORD ENGINE.
IT'S A BIT SMALLER THAN THE
OTHERS.
MAZDA PRICED IT AGAINST THE
CHRYSLER BUT THEY PRICED IT
AGAINST THE 2000 CHRYSLER
AND THEN CHRYSLER RAISED THE
PRICES ON THE 2001.
SO THAT'S WHERE YOU GO IF
YOU'RE COST CONSCIOUS.
IF YOU WANT RELIABILITY,
PROBABLY THE TOYOTA SIENNA.
IF YOU NEED SIZE, YOU'D BE
LOOKING AT THE ODYSSEY OR
POSSIBLY THE FORD WINSTAR.
I MIGHT ALSO SUGGEST TO YOU
WE HAVE AN EXCELLENT CO-OP
BUYING SERVICE, CAN GET OUT
THE DEALER COST IN A VEHICLE
YOU WANT AND WILL REFER YOU
TO SOMEBODY IN THE TORONTO
AREA.
PARTICULARLY IF YOU'RE
STARTING WITH RELATIVE LIGHT,
LIKE ON THE BUDGET SIDE, YOU
MIGHT BE ABLE TO MOVE UP TO
A BETTER VEHICLE WITH THE
SAVINGS BECAUSE THE
DIFFERENCES ARE IF HOT
THOUSAND, 1500, 2000 RANGE.

Maureen says WHEN YOU SAID
THE CHEAPEST WAS THE MAZDA
YOU WERE LEAVING OUT THE
OTHERS THAT YOU WEREN'T
THRILLED WITH, LIKE THE
WINSTAR --

George Iny says COST MORE
THAN A MAZDA.
IT'S UPSIDEDOWN.
PEOPLE USED TO SAY “I'M
BUYING AN AMERICAN CAR
BECAUSE IT COST LESS.”
THE AMERICAN, OTHER THAN THE
FOCUS, WHICH REALLY DOES
COST LESS, A NEMD ON OR
CAVALIER OR SUNFIRE NOW
COSTS MORE THAN MANY
COMPARABLE IMPORT VEHICLES
AND BY THE WAY THE IMPORTS
AREN'T IMPORTED.
THEY'RE MADE IN CANADA AND
MADE IN THE U.S..

Maureen says IT'S ALL
UPSIDEDOWN.
HARD TO UNDERSTAND.
THANKS FOR TRYING TO HELP US
WHEEL OUR WAY THROUGH IT.
GEORGE INY IS WITH THE
AUTOMOBILE PROTECTION
ASSOCIATION AND WRITES THE
LEMON-AID USED CAR MAGAZINE.
THE LATEST ISSUE RATES USED
CAR MODELS FROM 1993 TO
1999.

A copy of the magazine cover appears on screen. The cover is a series of blue shaded car photos with the years 1993 through 1999 written on the cover. The title reads “Used Car Buyer’s Guide Lemon-Aid, Reliability Crash Test Results.”

YOU CAN REACH THE A.P.A. AT:

A slide appears and reads “Automobile Protection Association, 416 204 1444, www.apa.ca.”

Maureen continues AND THE COPIES
OF THE MAGAZINE AND THE
TICKETS TO THE OUGHT THOUGH
SHOW WILL BE GOING OUT TO
BERNARD IN TORONTO, RENE IN
KITCHENER, MARY IN TORONTO,
CARL IN LONDON -- NOW YOU
CAN SEE THE HUMMER -- AND
LYNN IN RICHMOND HILL.
CONGRATULATIONS.
NOW STAY TUNED, THOM ERNST
WILL BE HERE AFTER THE BREAK
TO TALK ABOUT THE OSCAR NOMINATIONS
AND THE LATEST KEANU REEVES FILM.

Watch: Cars