Transcript: Cosmetics | Feb 15, 2001

(music plays)
The title “More to money” appears inside the shape of a house.

The opening sequence shows a wooden table with a small lit candle as several words fly by: Investments, careers, finances, pensions and money.

Fast clips show different sets of hands performing activities on the table such as drawing a big red heart, tuning a violin, flipping through the pages of a book, cooking, and pouring a glass of red wine.

In animation, the title appears inside the shape of a house: “More to life.”

Maureen appears on screen sitting on a couch. She’s in her late thirties. She has short brown hair in a bob and wears an orange shirt and trousers.

Maureen says HELLO.
I'M MAUREEN TAYLOR AND THIS IS
“MORE TO LIFE.”
THEY'RE LIKE A LOVER ON A
ONE-NIGHT STAND.
THEY SEDUCE WITH SWEET TALK.
THEY PROMISE TO PAMPER.
OH, WILL THEY MAKE YOU GLOW.
YOU'LL LOOK SO YOUNG, THEY
WHISPER.
YOU'LL BE SO BEAUTIFUL.
YOU BUY INTO IT LITERALLY, AND
THEN YOU'RE ALONE STARING AT
YOUR WRINKLED, PUFFY-EYED FACE
IN THE MIRROR.
YES, COSMETICS CAN BREAK YOUR
HEART AND WALLET.
PAULA IS AUTHOR OF DON'T GO TO
THE COSMETICS COUNTER WITHOUT
ME AND DON'T GO SHOPPING FOR
HAIR CARE PRODUCTS WITHOUT ME.
WE HAVE TWO COPIES OF PAULA'S
BOOKS TO TWO LUCKY CALLERS.
SO CALL IN.

Both Paula’s book covers appear on screen. Next, a caption shows the show’s phone numbers and e-mail that read ¨(416) 4842727, 18884111234 moretolife@tvo.org.¨

Maureen continues
WHAT DO YOU WANT TO KNOW ABOUT
COSMETICS AND HAIR CARE
PRODUCTS THIS AFTERNOON?
WELCOME BACK TO “MORE TO
LIFE.”
NICE TO SEE YOU.

Paula joins Maureen in the studio. She’s in her mid-forties. She has short brown hair down to the shoulders and wears a grey blazer over a black blouse and a chain necklace. A caption reads ¨Paula Begoun. Cosmetics Consumer Advocate.¨

Paula says THANK YOU VERY MUCH.
IT'S GREAT TO BE HERE.

Maureen says GIVE US YOUR
PHILOSOPHY.
WHAT'S YOUR APPROACH TO
CHOOSING SKIN CARE PRODUCTS,
FIRST OF ALL.

Paula says I'M NOT SURE I HAVE AN
APPROACH.
WHAT I -- ALL OF MY RESEARCH,
ALL OF MY WORK, THE THOUSAND
THOUSAND-PAGE BOOK IS BASED ON
WHAT A PRODUCT'S CLAIM IS AND
WHAT DOES IT CONTAIN.
AND CAN THE PRODUCTS'
FORMULATION LIVE UP TO THE
CLAIM?
IF THE PRODUCT SAYS IT'S GOOD
FOR SENSITIVE SKIN BUT
CONTAINS INGREDIENTS THAT ARE
BAD FOR SENSITIVE SKIN, YOU
MIGHT WANT TO KNOW THAT.
IF THE PRODUCT IS A 200 DOLLARS WRINKLE
CREAM BUT HAS AN IDENTICAL
FORMULATION TO A 10 DOLLARS PRODUCT,
THAT COULD BE GOOD FOR YOUR
SKIN AND YOUR POCKETBOOK.
SO THE PHILOSOPHY IS CAN A
PRODUCT LIVE UP TO ITS CLAIM
GIVEN VERY EXTENSIVE PUBLISHED
RESEARCH ABOUT INGREDIENTS.

Maureen says DID YOU INVOLVE A
CHEMIST IN YOUR RESEARCH?

Paula says HUNDREDS OF CHEMISTS,
ONCOLOGISTS, DERMATOLOGISTS,
PLASTIC SURGEONS.
THE RESEARCH PROCESS ALONE
TOOK UP AT LEAST 50 PERCENT OF THE
WORK BEFORE WE EVEN PICKED UP
A PRODUCT AND LOOKED AT IT.
IF A PRODUCT SAYS IT CONTAINS
SOMETHING -- HERE'S AN
EXAMPLE.
A PRODUCT CONTAINS LAVENDER
EXTRACT.
YOU THINK AROMATHERAPY.
THAT SOUNDS SO GOOD FOR SKIN.
THAT'S SOMETHING I SHOULD
WANT.
THEY'RE SAYING IT'S A NATURAL
INGREDIENT.
IT TURNS OUT THE RESEARCH,
EVERY HERBAL DICTIONARY,
RESEARCH PAPER I SAW SAYS
LAVENDER EXTRACT IS A
PHOTOSENSITIZER.
IT CAN EPHANS THE NEGATIVE
EFFECTS OF THE SUN ON YOUR
SKIN.
YOU'RE MORE PRONE TO SUN
DAMAGE.
I READ EVERY BIT OF HERBAL
RESEARCH ABOUT ARNICA SAYS YOU
SHOULDN'T USE IT FOR PROLONGED
PERIODS OF TIME.
WHAT'S IT DOING IN A
MOISTURIZER FOR SKIN?
THERE'S MUCH TO KNOW ABOUT THE
FORMULATION.
THERE'S NOTHING TO GUESS
ABOUT.
YOU CAN'T TRUST THE COMPANY IS
GOING TO TELL YOU THE TRUTH
ABOUT IT.
PRETTY MUCH WHAT I DO IS
THAT'S MY LIVING, TO LET YOU
KNOW WHAT THE COSMETICS
COMPANIES DON'T WANT YOU TO
KNOW.

Maureen says THEY TELL YOU THEY
HAVE SCIENTISTS IN THE LAB.
IT'S GETTING SO SCIENTIFIC,
THE FORMULATIONS.
WHAT IS AN ANTIOXIDANT, FOR
EXAMPLE?

Paula says
ANTIOXIDANTS ARE GOOD THINGS.
THE EASIEST WAY TO EXPLAIN AN
ANTIOXIDANT IS TO TALK ABOUT
PAINT.
WHEN PAINT DRIES, THAT IS AN
OXIDATION PROCESS.
WHEN IT'S IN THE CAN AND IT'S
COVERED, IT STAYS LIQUID.
THAT'S OXIDATION.
FREE RADICALS HAVE DONE THEIR
THING TO MAKE THE PAINT DRY.
RUST ON YOUR ALUMINUM CHAIR
WHEN IT'S NOT COATED, THAT'S A
FREE RADICAL DAMAGE.
SOMETHING HAS MET THE AIR AND
PART OF THAT CHAIR, THE STEEL,
WHATEVER -- STEEL DOESN'T
RUSTS, ALUMINUM RUSTS.
IT MEETS THE AIR, IT RUSTS.
IT'S AN OXIDATION PROCESS.
ANTIOXIDANTS KEEP THE AIR FROM
DOING THAT.
SO THE QUESTION IS CAN YOU DO
THAT TO SKIP?
WE KNOW FREE RADICAL DAMAGE
TAKES PLACE ON THE SKIN,
SENDING MOLECULE SKIN CELLS
DOING THINGS WE DON'T WANT
THEM TO DO.
CAN YOU GET INGREDIENTS ON THE
SKIN TO STOP THAT PROCESS.

Maureen says CAN YOU?

Paula says
THEORETICALLY -- YOU KNOW
WHAT IT IS?
THEORETICALLY IT LOOKS LIKE
YOU CAN.
I RECOMMEND PRODUCTS AND MOST
PRODUCTS DO CONTAIN
ANTIOXIDANTS.
I THINK THE RESEARCH AROUND
ANTIOXIDANTS IS PRETTY
EXCITING.
BUT IT IS THEORETICAL.
DO WE HAVE ANY RESEARCH THAT
LOOKS LIKE ANYBODY GOT A
SECOND YOUNGER BECAUSE
ANTIOXIDANTS ARE IN THE
PRODUCT.
NO RESEARCH.
THERE ARE NO ON LIVING PEOPLE
STUDIES THAT SAYS THAT.
I THINK THE RESEARCH LOOKS
EXCITING.
IF I COULD CRYSTAL BALL DOWN
THE ROAD, I THINK THERE WILL
BE BETTER AND BETTER
ANTIOXIDANTS THAT WE WILL SEE
MORE AND MORE DIFFERENCES IN
REAL SKIN.
WE'RE NOT THERE YET BUT WE'RE
GETTING CLOSER.

Maureen says DO YOU HAVE A
PRODUCT WITH AN ANTIOXIDANT?

Paula says
NOT THE ACNE PRODUCTS BUT
ALMOST ALL THE SUNSCREENS.
THEY ARE EVERYTHING FROM
MINERAL OIL, VAAS LEIB, IT'S
THE ORIGINAL -- VASELINE, IT'S
THE ORIGINAL ANTIOXIDANT.
YOU SEE RIDICULOUS E-MAILS AND
INTERNET STUFF THAT SAYS
MINERAL OIL IS TERRIBLE, IT
COMES FROM GASOLINE.
THERE ISN'T A PIECE OF
INFORMATION ANYWHERE STUDY,
DATA ANYWHERE THAT SHOWS
VASELINE AND MINERAL OIL IS
ANYTHING BUT A GREAT
MOISTURIZER, HELPS HEAL SKIN
AND IS NON-IRRITATING.
IT'S BENIGN.
IT HAS NO IRRITATION TO THE
SKIN.
VITAMIN E, AMINO ACIDS... IT'S
COMPLICATED AND BORING.
MOST PRODUCTS CONTAIN
ANTIOXIDANTS.
IT'S ALMOST HARD -- I
SHOULDN'T SAY THAT.
A LOT OF THE FRENCH PRODUCTS
THE ONES WITH TOO MUCH
FRAGRANCE IN THEM -- THERE'S
30,000 PRODUCTS IN THE BOOK.
IT'S ALL OVER THE PLACE WITH
SOME REALLY GREAT PRODUCTS AND
SOME MEDIOCRE OR BAD PRODUCTS.

Maureen says AND A RANGE OF
PRICES.
WE WILL TALK ABOUT THAT WITH
PAULA BEGOUN.
SHE IS THE AUTHOR OF SOME
PRETTY HEFTY BOOKS.
DON'T GO TO THE COSMETICS
COUNTER WITHOUT ME.
THAT'S THE ONE WE ARE GIVING
AWAY TO TWO CALLERS, BUT ALSO
WE CAN TALK ABOUT HAIR
PRODUCTS AS WELL.
GIVE US A CALL WITH YOUR
QUESTIONS.
LET'S GO TO MARGARET IN
BILLINGTON.

Margaret says THANK YOU FOR
TAKING MY CALL.
COULD YOU COMMENT, PAULA, ON
THE PRODUCTS THAT CLAIM TO
INSTANTLY REMOVE BAGS FROM
UNDER THE EYES?

Paula says THEY DON'T DO IT.
BUT YOU KNEW THAT, DIDN'T YOU?

Margaret says YES.

Paula says THEY DON'T DO IT.
NOT THE EXPENSIVE ONES OR THE
CHEAP ONES.
THEY MOISTURIZE AROUND THE
EYES.

Paula takes one of the products and shows it to the audience.

Paula continues
I RECOMMEND THIS PRODUCT FROM
VASELINE INTENSIVE CARE,
YELLOW BOTTLE I'M NOT NUTS
ABOUT BECAUSE IT'S FRAGRANCED.
IF I CAN DO ANYTHING IN THE
COSMETICS IT WOULD BE GETTING
THE FRAGRANCE OUT OF THE
PRODUCTS.
GOOD WATER BINDING AGENTS.
SOOTHING THE SKIN IS GOOD
STUFF.
THE PROBLEM WITH BAGS IS THEY
ARE NOT THE RESULT OF DRY
SKIN.
BAGS ARE THE RESULT OF THE FAT
PADS OF THE SKIN AND LIGAMENTS
AND MUSCLES OF THE SKIN MOVING
DOWN ON THE FACE.
THE FACIAL STRUCTURE IS ABOUT
COSMETIC SURGERY NOT THE
COSMETICS INDUSTRY.

Maureen says I HAVE A BLUISH
TONE UNDER THE EYE WHICH
REQUIRES A LOT OF MAKEUP TO
COVER IT.

Paula says
UNFORTUNATELY YOU HAVE TO
STICK WITH THE MAKEUP.
THE PROBLEM IS IT'S RARELY
ABOUT SKIN.
IT CAN BE ABOUT SKIN.
SUN DAMAGE OFTEN SHOWS UP ON
SKIN AS MAKING THE SKIN LOOK
DARKER AND YELLOWER.
THAT CAN BE A PROBLEM.
THERE ARE THINGS YOU CAN DO
ABOUT THAT.
MOST OF THE DARK CIRCLING
AROUND THE EYES IS ABOUT THE
THINNESS OF SKIN AND BLOOD
VESSELS SHOWING THROUGH.
IT'S ABOUT ALLERGIES.
IT'S ABOUT THE SHAPE OF THE
YEA.
IT'S ABOUT THE FACT THE BROW
BONE CASTS A SHADOW.
THERE ARE A LOT OF COSMETICS
THAT SAY THEY CAN TAKE VITAMIN
K AND GET RID OF THE CIRCLES.
ALL OF THAT RESEARCH IS FROM
THE COMPANY THAT MAKES THAT
PRODUCT.

Maureen says WHAT ABOUT
CONCEALERS.
DO YOU HAVE A FAVOURITE
CONCEALER?

Paula says I HAVE GREAT CONCEALERS.
ABSOLUTELY SOME OF THE
CONCEALERS FROM -- DO YOU HAVE
TOMMY HILFIGER UP HERE?

Maureen says I THINK WE ARE
NOW.

Paula says
WHEN YOU SNEAK OVER THE
BORDER, TOMMY HILFIGER HAS AN
EXCELLENT CONCEALER IF YOU
HAVE OILY SKIN.
LAUREL THEIR VISIBLE LIFT IS
IT CALLED?
THE FEEL PERFECT, EXCELLENT
CONCEALERS.
FOR MORE NORMAL TO DRY SKIN.
REVLON COLORSTAY, IT REALLY
DOES STAY.
IT'S GREAT FOR OILY SKIN.
COVER GIRL'S -- I'LL THINK OF
IT IN A SECOND.
COVER GIRL'S INVISIBLE --
INVISIBLE CONCEALER, ALL
EXCELLENT CONCEALERS.
ONE OF THE THINGS THAT CHANGED
ABOUT THE BOOK IS THERE ARE
BETTER CONCEALERS ON THE
MARKET.

Maureen says IN THE NEW
EDITION.
INTERESTING.
PATRICIA IS NEXT.
HI, PATRICIA.

Patricia says HELLO.

Maureen says WHAT'S YOUR
QUESTION FOR PAULA?

Patricia says I WANT TO KNOW
ABOUT THE PHYTOESTROGENES
CREAMS LIKE SOY AND WILD YAMS.
DO THEY DO ANYTHING FOR THE
MENOPAUSAL WOMAN'S SKIN?

Paula says
SUCH A COMPLICATED QUESTION
RIGHT OFF THE BAT.
I THINK PHYTOESTROGENS ARE
PRETTY EXCITING ORALLY.
TOPICALLY, THERE IS NO
EVIDENCE THAT SOY, WILD YAMS
WHICH CONTAIN PROGESTERONE,
CONVERT ON THE SKIN AND ABSORB
IN AND BECOME HORMONAL -- OR
BECOME HORMONES AND AFFECT
YOUR HORMONES IN THE SKIN.
I HAVE A HUGE SECTION IN THE
BACK ABOUT THIS BECAUSE THIS
IS A COMPLICATED ISSUE.
I DON'T THINK THERE IS A
COSMETIC OUT THERE THAT'S
BEING SOLD WITH THE WILD YAMS
AND THE SOY THAT WILL DO
ANYTHING FOR THE SKIN.
THAT DOESN'T MEAN THERE ISN'T
A GOOD DEAL OF RESEARCH THAT
SHOWS AS WOMEN BECOME
PERIMENOPAUSAL AND MENOPAUSAL
THAT THAT THEIR SKIN CHANGES.
THERE'S HORMONAL REPLACEMENT
THERAPY.
THIS IS PERSONAL NOW AND I'M
NOT RECOMMENDING ANYBODY
FOLLOW ME, THIS IS SOMETHING
THEY NEED TO DO WITH THEIR
DOCTOR, BUT BECAUSE AS A VERY
PREMENOPAUSAL WOMAN THE ISSUE
OF HORMONAL LOSS IS BIG, I
DRINK A CUP OF SOY A DAY.
THERE'S A HUGE BODY OF
EVIDENCE THAT SUGGESTS THE
INTAKE OF SOY CAN MAKE A
DIFFERENCE.
I THINK THAT'S AN INCREDIBLE
OPTION.
LET ME RECOMMEND A SITE TO YOU
ABOUT -- FOR THE PROGESTERONE
CREAM, A WEBSITE.
THERE IS AN ISSUE WHAT KIND OF
PROGESTERONE IT CONTAINS.
DON'T SCREW AROUND WITH
COSMETIC COMPANIES THAT SAY IT
CONTAINS IT.
SOME PUT GOOD PROGESTERONE IN
YOUR PRODUCTS.
YOU DON'T KNOW HOW MUCH YOU
ARE GETTING ON THE SKIN OR
WHAT THE DOSE WOULD BE, HOW
OFTEN TO USE IT.
THE BEST WEBSITE FOR
RELATIVELY OBJECTIVE
INFORMATION ABOUT THIS, THE
GENTLEMAN DOESN'T MAKE A DIME
OFF IT SELLING THE CREAMS, IS
Dr. JOHN -- DRJOHNLEE.COM.
OR YOU COULD DO A SEARCH.
HE HAS HIS BOOKS ON
AMAZON.COM.
I THINK HIS BOOK IS CALLED
“WHAT EVERY WOMAN SHOULD KNOW
ABOUT MENOPAUSE”?
HE'S AN INCREDIBLE SOURCE ON
HOW TO DOSE OUT PROGESTERONE
CREAM.
THERE'S REASON TO CONSIDER
THAT FOR PERIMENOPAUSAL AND
MENOPAUSAL WOMEN.

Maureen says THANKS, PATRICIA,
FOR THE QUESTION.
NANCY IS IN UXBRIDGE.
HI, NANCY.

Nancy says MY MAIN CONCERN
WITH PRODUCTS IS SUN
PROTECTION.

Paula says THAT'S A GOOD CONCERN.

Nancy continues I HAVE VERY FAIR
CONCERN SO I LOOK FOR
PRODUCTS WITH SPF.
A LOT OF THE PRODUCTS DON'T
PROPERLY PROTECT ME.

Paula says ISN'T THAT SCARY?

Nancy says A LOT OF OTHER
WOMEN MIGHT BE THINKING
THEY'RE PROTECTING THEIR SKIN
WELL AND AREN'T.
I WONDER IF PAULA COULD POINT
OUT THE INGREDIENTS TO LOOK
OUT FOR?

Paula shows now a new product contained in a small plastic bottle. It’s a protective moisturizing lotion from Eucerin.

Paula says THANK YOU FOR THAT.
IT'S A BIT OF A SHOCKING ISSUE,
I MEAN A REALLY SHOCKING
ISSUE.
SO WHAT IT IS IS THE SPF
NUMBER ON A SUNSCREEN IS ONLY
PART OF THE INFORMATION THAT
COUNTS IN TERMS OF PROTECTING
THE SKIN.
ALL THE SPF NUMBER TELLS YOU
IS HOW LONG YOU CAN STAY IN
THE SUN WITHOUT BURNING.
THAT IS ABOUT THE SUN'S UVB
RAYS.
THE SUN ALSO HAS UVA RAYS.
THEY ARE SILENT RAYS.
YOU DON'T FEEL THEM.
THEY COME THROUGH CAR WINDOWS.
THIS NUMBER IS UNRELATED TO
THAT PROTECTION.
IF YOU'RE USING A SUNSCREEN
THAT HAS A HIGH SPF AND
DOESN'T HAVE UVA PROTECTING
INGREDIENTS, YOU WOULD BE
STAYING OUT IN THE SUN NOT
BURNING BUT BEING EXPOSED FOR
LONGER PERIODS OF TIME TO UVA
DAMAGE.
THE ONLY WAY TO TELL IF A
PRODUCT HAS UVA PROTECTION IS
TO TURN AROUND AND LOOK AT THE
ACTIVE INGREDIENT LIST AND SEE
IF IT CONTAINS ONE OF FOUR
WORDS.
UP IN CANADA YOU HAVE AN EXTRA
ONE.
WE ONLY HAVE THREE UVA
PROTECTING INGREDIENTS.
YOU GUYS HAVE FOUR.
THE FOUR ARE TITANIUM DIOXIDE,
ZINC OXIDE, AVOBENZONE.
MY HAS OXYBENZONE.
THAT DOESN'T COUNT.
AND ONE PATENTED LI LAUREL
MEXORYL.
A LOT OF YOUR PRODUCTS CONTAIN
IF NOT ONE ALL OF THOSE
INGREDIENTS.
EVERYBODY THINKS YOU'RE GOING
OVER THE BORDER, BUT IN THE
STATES.
SUNSCREENS YOU BUY IN CANADA.
YOU HAVE FAR BETTER
FORMULATIONS THAN WE DO.
THIS IS A MAJOR ISSUE.
THERE ARE STILL ON OCCASIONS
SUNSCREENS, ESPECIALLY
TRAVELLING TO THE STATES
THARKS DO NOT CONTAIN UVA
PROTECTING INGREDIENTS.
MAKE SURE IT'S APF 15 OR
GREATER.
IF IT DOESN'T, IT'S GARBAGE.
THROW IT OUT.
GIVE IT TO SOMEONE YOU DON'T
LIKE.
I'M WAVING THIS AROUND.
THIS IS ONE OF THE GOOD GUYS.
THIS IS A PROTECTIVE
MOISTURIZING LOTION.
THIS ONE FROM OLAY, THEIR
COMPLETE WHATEVER, SPF 15 HAS
ZINC OXIDE.
LET ME MENTION ONE OTHER
ISSUE.

Next, Paula continues to show new products as she speaks.

She continues
THIS IS A PRODUCT FROM SKIN
CEUTICALS.
IT CONTAINS ZINC OXIDE WITH A
GOOD SPF NUMBER.
THE NEGATIVE THING IS THIS IS
AN EXPENSIVE.
THIS DOESN'T MEAN EXPENSIVE
IS BETTER.
ACCORDING TO THE AMERICAN
ACADEMY OF DERMATOLOGY, IF YOU
DON'T APPLY SUNSCREEN
LIBERALLY, YOU'RE NOT GETTING
THE PROTECTION INDICATED ON
THE LABEL.
THEY TELL YOU PIE THESE LITTLE
PRODUCTS, THE 125 DOLLARS SUNSCREEN
FOR ONE OUNCE.
IT WILL LAST YOU A YEAR.
IF IT'S LASTING YOU A MONTH --
IF IT LASTS A WEEK AT ONCE,
YOU ARE NOT USING IT
CORRECTLY.

Maureen says CAN YOU PUT YOUR
SUNSCREEN IN YOUR FOUNDATION
AND FEEL THAT YOU'RE
PROTECTED?
OR DOUBLE UP WITH THE
MOISTURIZER TOO?

Paula says
FIRST NOT EVERYBODY NEEDS A
MOISTURIZER.
MOST SUNSCREENS IF NOT ALL
COME IN A MOISTURIZING BASE.
SO IT'S GREAT TO USE AS THE
ONLY MOISTURIZER YOU NEED ON
YOUR SKIN FOR THE DAYTIME.
FOR SKIN LIKE MINE WHERE I
HAVE OILY SKIN AND I DON'T
LIKE FEELING LAYERED WITH
PRODUCTS ON MY FACE.
I PUT MY MOISTURIZER ON.
THE ONLY THING THAT MAKES IT
NIGHTTIME IS IT DOESN'T
CONTAIN SUNSCREEN, PUT IT OVER
THE DRY AREAS OF MY FACE.
I USE REVLON COLORSTAY
LIGHT.

Paula shows now a small container of sunblock.

She continues
IT'S AN EXCELLENT STAY PUT --
IT ALMOST STAYS TOO GOOD.
SOMETIMES YOU CAN'T GET THE
SUCKER OFF.
FOR OILY SKIN IT'S SUPERIOR.
IT HAS SPF 15 WITH TITANIUM
OXIDE SO I GET THE SUN
PROTECTION.
I HAVE TO PAY ATTENTION TO MY
NECK AND PAY ATTENTION TO THE
BACK OF MY HANDS.
THOSE LITTLE SPOTS ON THE BACK
OF THE HANDS WE THINK OF AS
AGE SPOTS?
SORRY, SUNSPOTS.
HAS NOTHING TO DO WITH -- WE
DIDN'T IF WE KNEW MORE ABOUT
SUNSCREENS FROM YEARS AGO.
BY THE WAY, ONE OR COMMENT
ABOUT SUNSCREENS THAT'S VITAL.
IT'S A 365-DAY ISSUE.
WE TALK ABOUT THIS IN FEBRUARY
BECAUSE IT MATTERS WHEN THERE
IS DAYLIGHT.
IT'S ABOUT SKIN SEEING
DAYLIGHT AND RAYS OF THE SUN,
UVA RAYS OF THE SUN COMING
THROUGH CAR WINDOWS.

Maureen says WE GOT THAT DONE.
THANK YOU, NANCY.
ANN-MARIE IS IN OTTAWA.
HI, ANN-MARIE.
ANN-MARIE?
I THINK SHE DIDN'T WAIT.
IS THAT YOU, ANN-MARIE?
NO.
HOW ABOUT YOLANDA.
ARE YOU THERE, YOLANDA?

Yolanda says YES.

Maureen says HI.

Yolanda continues I HAVE A QUESTION
FOR PAULA.
MY QUESTION IS I BOUGHT A
PRODUCT CALLED CLAY MASK FROM
DEAD SEA.
IS THIS REALLY NEEDED?
ALSO THERE ARE EXPENSIVE
PRODUCTS YOU ADD TO YOUR HAIR
THAT MAKES YOUR HAIR SHINY AND
SILKY.
IS THERE ANY PRODUCT THAT
WORKS THAT'S GOOD AND LESS
EXPENSIVE?

Paula says NO, YES.
WE'LL START WITH THE CLAY MASK
FROM THE DEAD SEA.
ANYBODY BEEN OUT THERE TO THE
DEAD SEA?
YOU DON'T WANT THAT ON YOUR
SKIN.
SO WHAT IT IS -- ACTUALLY
HAVING FLOATED IN THE DEAD SEA
AND HAD A TERRIBLE ALLERGIC
REACTION TO IT, IT'S ICKY.
IT'S SULFUR AND PRO MID.
IT'S MINERALS THAT ARE FAIRLY,
YOU KNOW, HAVE HIGH ALLERGY
POTENTIAL ON THE SKIN.
THERE IS EVIDENCE THAT SERIOUS
CHRONIC SKIN DISORDERS CAN GET
BETTER, PSORIASIS, OTHER KINDS
OF DETERMINE TIGHT 'TIS SEEMS
TO GET BETTER WHEN YOU SOAK IN
THE DEAD SEA WATER.
THEY THINK THAT'S ABOUT THE
SULFUR KILLING WHATEVER LITTLE
ORGANISM IS RUNNING AROUND ON
THE SKIN.
HAVING SAID THAT, THERE'S NO
EVIDENCE THAT ANYTHING ABOUT
THE DEAD SEA IS GOOD ABOUT THE
SKIN, NOT TO MENTION THE DEAD
SEA PRODUCTS CONTAIN -- IT
CONTAINS A LITTLE BITTY BIT
FROM THE DEAD SEA.
EVEN IF IT DID MAKE A
DIFFERENCE, THERE'S NOT ENOUGH
IN THE PRODUCT.
THE PRODUCT WOULD STINK TO
HIGH HEAVEN IF THEY STUCK
THOSE INGREDIENTS IN THE
PRODUCTS.
EVEN IF THE MINERALS DID
SOMETHING FOR SKIN, SAY YOU
WERE CURIOUS IF IT HELPED SKIN
CONDITIONS.
IF YOU HAD ANY SKIN
SENSITIVITY YOU DON'T WANT
THAT ON YOUR SKIN ANYWAY.
IN TERMS OF CLAY MASKS, I
THINK THEY ARE AN OPTION FOR
OILY SKIN.
THE BEST THING FOR OILY SKIN,
BEFORE YOU BUY ANY CLAY MASK,
GO TO THE DRUG STORE AND PICK
UP PLAIN MILK OF MAGNESIA,
DOUBLE PURPOSE, PLAIN, THE
LAXATIVE LIQUID WHITE STUFF,
NOT THE CHERRY FLAVOURED,
PLAIN MILK OF MAGNESIA.
WHAT IT IS IS LIQUID MAGNESIUM.
IT'S A MINERAL.
IT ABSORBS OIL.
IT ABSORBS OIL BETTER THAN
CLAY.
SO IF THE GOAL OF THE CLAY
MASK IS TO ABSORB OIL, THE
MILK OF MAGNESIA, YOU DON'T
GET WAXY THICKER -- THICKENERS
OR FRAGRANCES.

Maureen says PUT IT ON YOUR
FACE.

Paula says LIKE A MASK.
LEAVE IT ON 15 MINUTES AND
RINSE IT OFF.

Maureen says HOW OFTEN DO YOU
DO THAT WHEN YOU HAVE OILY
SKIN?

Paula says
DEPENDS HOW OILY YOUR SKIN
IS.
IN THE OLD DAYS WHEN I WAS
USING IT FREQUENTLY, I USED IT
ALMOST EVERY NIGHT BECAUSE I
HAD TERRIBLY, TERRIBLY OILY
SKIN.
NOW I USE IT MAYBE ONCE EVERY
OTHER WEEK.

Maureen says IS THAT GOOD FOR A
TEENAGER WITH ACNE?

Paula says ANYBODY WITH OILY SKIN,
YES.

Maureen says WHAT ABOUT THE
PRODUCTS WITH SHINY HAIR.

Paula says
PRODUCTS THAT CONTAIN SHINY
HAIR, I DON'T CARE IF IT'S THE
30 DOLLARS AT THE SALON OR
THE 5 DOLLARS IN
THE DRUG STORE THEY CONTAIN
THE SAME INGREDIENTS,
SILICONS.
THOSE ARE FOR GROUPS OF
SILICONS THAT FEEL LIKE SILK.
THEY'RE CREAMY,
LIQUIDY, THICK SILK.
TAKE A DROP OF IT, SPREAD IT
OVER YOUR HAIR.
IF YOU HAVE DRY HAIR, THICK
HAIR, GET YOUR BRUSH THROUGH
IT.
DOESN'T WORK SO WELL ON FINE,
THIN HAIR.
FOR THICK, DRY, CURLY, HARD TO
MANAGE FLY-AWAY HAIR, THESE
ARE A GOD SEND AND THEY'RE
IDENTICAL EXPENSIVE TO THE
INEXPENSIVE.
THE ONES FROM CLAIROL FRIZZIES,
JOHN FRIEDA ISN'T CHEAP
ANYMORE.
WHO ELSE HAS -- FRIZZIES.
CITRUS SHINE HAS ONE, ALL
ABOUT FIVE, SIX BUCKS.
AWESOME PRODUCTS.
USE THE SMALLEST AMOUNT.
BRILLIANT PRODUCT.

Maureen says THE BUMBLE AND
BUMBLE I USED ON MY HAIR
TOTALLY UNNECESSARY.

Paula says YES, UNNECESSARY.
UNNECESSARY IN THAT THE 6
DOLLARS IS IDENTICAL.

Maureen says THERE WE GO.
HELEN IS IN TORONTO.
HI, HELEN.

Helen says OH, HI.
MY QUESTION FOR PAULA IS
THIS -- THANKS FOR TAKING MY
CALL -- 50-PLUS YOUR SKIN IS
DRIER AND THINNER AND I ALWAYS
HAD DRIER SKIN.
THE NEW PRODUCT COQ10 AND I
ALWAYS USED THE NIGHT CREAM
AND MOISTURIZER.
IS THE COQ10 REALLY A GOOD
PRODUCT OR ARE YOU BETTER TO
TAKE THE CAPSULE AND ANOTHER
PRODUCT I USED IS THE SAINT IVES
COLLAGEN BODY LOTION.
I FOUND THAT WONDERFUL.
CAN YOU RECOMMEND, YOU KNOW, A
TYPE OF SKIN I DON'T HAVE
UNLIMITED SUN?

Paula says
IF YOU HAD UNLIMITED FUNDS,
IT ISN'T GOOD TO WASTE MONEY.
WHETHER YOU HAVE MONEY OR NOT,
IT'S NOT BEAUTIFUL TO WASTE
MONEY.
SO IN TERMS OF THE -- SO THE
PRODUCT YOU'RE TALKING ABOUT
FROM NIVIA CONTAINS COENZYME
Q10.
THERE IS NO RESEARCH OF THAT
ENZYME WE CAN TURN TO AND SAY
IT'S A GREAT INGREDIENT FOR THE
SKIN.
I DON'T THINK THERE'S ANY
INFORMATION THAT SAYS IT WORKS
AS AN ANTIOXIDANT ON THE SKIN
ONE WAY OR THE OTHER.
IN TERMS OF TAKING IT ORALLY I
POINT TO PEOPLE TO Dr. WEIR'S
WEBSITE, Dr. ANDREW WEIR, THE
GUY THAT LOOKS LIKE SANTA
CLAUS AND HAS THE SEVEN
HEALTHY --

Maureen says TO BETTER HEALTH
OR SOMETHING?

Paula says
HIS WEBSITE IS DRWEIR.COM.
SO HE KIND OF DOES FOR THE
ALTERNATIVE MEDICINE WORLD
WHAT I DO FOR THE DOES METIS
WORLD.
IF YOU HAVE A QUESTION ABOUT
AN ORAL ALTERNATIVE, HERBAL,
YOU KNOW PILL OR WHATEVER,
HE'LL TELL YOU WHAT THE
STANDING RESEARCH IS ABOUT
WHETHER OR NOT IT DOES
ANYTHING.
HAVING LOOKED AT HIS
INFORMATION ON COENZYME Q10 HE
HAPPENS TO LIKE IT.
I THINK THE RESEARCH IS
INTERESTING.
I TAKE THE COENZYME Q10.
I DON'T TAKE IT FOR MY SKIN.
I TAKE IT FOR OTHER HEALTH
REASONS.
IT'S AN INTERESTING
SUPPLEMENT.
NO RESEARCH WHAT IT DOES FOR
THE SKIN.
DO WE STILL HAVE --

Helen says I'M STILL ON THE
PHONE.

Paula says
WHAT WAS THE OTHER PRODUCT
YOU MENTIONED, DEAR?

Helen says THE BODY LOTION,
SAINT IVES COLLAGEN.

Paula says
IF YOU LIKE IT, STAY WITH IT.
IF YOU USE IT BECAUSE YOU
THINK THE COLLAGEN IS DOING
SOMETHING SPECIAL FOR SKIN,
COLLAGEN IS ONE OF THE MANY
GOOD WATER BINDING
INGREDIENTS.
THERE'S NO COLLAGEN IN A
COSMETIC THAT AFFECTS THE
COLLAGEN IN YOUR SKIN.
IF IT WORKS FOR YOU, THERE'S
NO REASON NOT TO STAY WITH IT.

Maureen says THEY COME OUT WITH
THICKER MOISTURIZER FOR
THINGS LIKE THE SCALEY LEGS I
GET IN THE WINTER.

Paula says
HERE'S THE SCALEY LEGS IN
THE WINTER.
DRY SKIN IN WINTER.
YOU HAVE TO BE SUCCINCT.
YOU GET DRIER SKIN IN WINTER.
WHAT MAKES IT WORSE IS OFTEN
THE WAY WE CLEAN OUR BODIES
AND THE WAY WE SHAVE OUR LEGS.
WHAT THE ISSUE IS WE THINK
THAT DRY SKIN IS ABOUT THE
SKIN CELLS DON'T HAVE ENOUGH
WATER.
SKIN CELLS HAVE PLENTY OF
WATER.
IF ANYTHING SOAKING IN WATER
TOO LONG HURTS SKIN.
WHAT IT IS ABOUT DRY SKIN IS
MOISTURE LOSS, BECAUSE YOU CAN
GIVE THE SKIN LOTS OF
MOISTURE.
IF YOU CAN'T KEEP IT IN THE
SKIN, IT DOESN'T MATTER.
YOU NEED TO HELP IT KEEP IN
THE SKIN.
THE ISSUE IS -- AND YOU CAN'T
IRRITATE OR DRY OUT THE SKIN.
ANOTHER BIG ISSUE IS THE WAY
WE CLEAN OUR BODIES WITH BAR
SOAPS AND LOOFAHS.
WE'RE TRYING TO GET THE SKIN
OFF AND KILLING LIVE SKIN
CELLS THAT AREN'T DEAD YET.
WE ARE MAKING MATTERS WORSE.
THE ISSUE IS TO CLEAN SKIN
GENTLY SO YOU DON'T MAKE DRY
SKIN WORSE, AND THEN ADDED TO
THAT, YOU DON'T DO ANYTHING
THAT BEATS UP THE SKIN, AND
YOU DON'T SOAK IN TUBS.
YOU DON'T SOAK IN SPAS.
QUICK TEN PID, NOT HOT, HOT.
THAT'S A SKIN KILLER.
THOSE ARE THE BIGGIES.
THERE ARE LOTS OF BODY
SHAMPOOS, BODY WASHES.
MOST ARE PRETTY GOOD.
YOU COULD USE YOUR SHAMPOO.
MOST WOMEN'S SHAMPOOS,
ESPECIALLY ONES THAT DON'T
CONTAIN CONDITIONING ARE GREAT
FOR USE FROM THE NECK DOWN.
SHAVE YOUR LEGS WITH THAT,
WITH SHAMPOO.
NUTRIVIVE THREE BUCKS, WASH
YOUR HAIR AND BODY TOO.
IT DOESN'T IRRITATE THE
STRUCTURE OF THE SKIN SO IT
STAYS HEALTHIER.
PUT YOUR MOISTURIZER OVER A
SLIGHTLY DAMP SKIN, AND OVER A
PARTICULARLY DRY AREA, KNEES
AND THINGS LIKE THAT, A LIGHT
LAYER OF OIL, LIKE CANOLA OIL
OR OLIVE OIL.
THERE'S A LINE OUT THERE NOW
SELLING A BOTTLE -- A LITTLE
VIAL OF GREEN OLIVE OIL FOR
40 DOLLARS MAKING ALL THESE CLAIMS
ABOUT WHAT OLIVE OIL DOES FOR
THE SKIN.
40 DOLLARS.
GO TO YOUR CABINET, GET SOME
OLIVE OIL AND PUT A LIGHT
LAYER OVER THE PARTICULARLY
DRY AREAS.
BEAUTIFUL FOR DRY SKIN.

Maureen says WE GO TO DIANE
NEXT IN GUELPH.

Diane says HOW ARE YOU?

Maureen says GOOD THINGS.

Diane says I'M CALLING IN
REGARDS TO MY 13-YEAR-OLD
DAUGHTER.
SHE HAS A LARGE AMOUNT OF
BLACKHEADS ON THE BOTTOM PART
OF HER FACE.
SHE USES AN ACNE WASH.
I DON'T THINK THAT'S REALLY
WORKING.
SHE DOESN'T HAVE MUCH ACNE BUT
IT'S THE CONSTANT BLACKHEADS.
I WONDER IF THERE'S A PRODUCT
THAT CAN BE USED FOR THAT?

Paula says THIS IS SO COMPLICATED.
WHERE SHOULD I START?

Maureen says WHAT ARE THEY?

Paula says
BLACKHEADS ARE CLOGGED
POURS.
THE CLOGGED POURED CREATE OIL.
WHEN THE OIL IS GETTING
PRODUCES, WHEN THE PORE
STRUCTURE IS HEALTHY AND
DEPENDING HOW MUCH OIL FLOW,
IT FLOWS OUT NATURALLY OVER
THE SKIN.
FOR SOME REASON THE STRUCTURE
OF THE PORE SOME PEOPLE IT
JUST DOESN'T -- IT'S FORMED
BADLY.
IT HAS TOO MUCH -- THE LINING
IS TOO THICK AND THE OIL CAN'T
GET OUT.
YOU GET A CLOGGED PORE.
IT OXIDIZES AND TURNS BLACK.
THE OIL IS AN OFF WHITE COLOUR.
GETS STUCK, CAN'T GET OUT AND
TURNS BLACK.
BLACKHEADS ARE NOT ACNE.
ACNE WASHES ARE USELESS FOR
BLACKHEADS.
THEY DO NOTHING AND I MEAN
NOTHING.
THEY ARE USUALLY DISINFECTANTS
AND THERE'S NOTHING INFECTED
ABOUT A BLACKHEAD.
ACNE WASHES ARE FOR BLEMISHES.
I DON'T RECOMMEND ACNE WASHES
FOR ACNE.
THE ACTIVE INGREDIENT WOULD
GET RINSED DOWN THE DRAIN.
YOU PUT IT ON, WASH IT OFF.
THE DISINFECTANT IS GONE.
ACNE WASHES ARE TOO DRYING AND
IRRITATING.
THE GOOD ACTIVE INGREDIENT IS
WASHED DOWN THE DRAIN.
HERE'S THE ISSUE FOR
BLACKHEADS.
DON'T DO ANYTHING TO MAKE
MATTERS WORSE.
YOU HAVE TO DO A GENTLE
CLEANSER AND THEN ONE OF THE
BEST ONES OUT THERE THAT I CAN
RECOMMEND CETAPHIL -- IT'S A
BIGGER BOTTLE.

Paula shows a new product by Cetaphil.

Paula continues
FOR OILY SKIN AND AT NIGHT A
CLEAN WASHCLOTH EVERY NIGHT,
USE THIS AND GO OVER THE FACE
GENTLY WITH A WASHCLOTH FOR A
LITTLE EXFOLIATION.
THAT HELPS TOPICALLY.
THE VERY BIG ISSUE IS TO USE
SOMETHING THAT HELPS CHANGE
THE SHAPE OF THE PORE.
WHAT DOES THAT IS SOMETHING
CALLED BETA HYDROXY ACIDS.
LOOK FOR PRODUCTS WITH
SALICYLIC ACID.
WITHOUT GOING INTO ALL OF THAT
WHICH IS WAY TOO LONG AND
COMPLICATED AND ONE OF THE
REASONS THE BOOK IS A THOUSAND
PAGES, THIS PRODUCT FROM
NEUTROGENA IS A GOOD PRODUCT.
WASH YOUR FACE GENTLY WITH A
WASHCLOTH GENTLY AT NIGHT AND
PUT THIS OVER IT IS GREAT.
DON'T PUT A MOISTURIZER ON
OILY SKIN.
IT MAKES MATTERS WORSE.
IF THERE'S A LITTLE BIT OF DRY
SKIN, PUT A LITTLE MOISTURIZER,
NOT THE AREAS THAT BREAK OUT
NO MATTER WHAT THE CLAIM IS ON
THE PRODUCT.
THEY FIB WHEN THEY SAY IT'S
NOT COMEDOGENIC AND WE BREAK
OUT.

Maureen says WHAT ABOUT THE
BLACKHEAD PEELY THINGS?

As Maureen asks new questions, Paula continues to display new products.

Paula says
THE BIORE STRIPS ARE NOT AS
POPULAR AS WHEN THEY WERE.
WHAT'S TRUE ABOUT THEM IS THIS
IS THE ONLY SKIN CARE PRODUCT
WITH SIX WARNINGS ABOUT BAD
THINGS, NOT USING IT OVER
BLEMISHES, NOT USING IT OVER
BROKEN SKIN, NOT USING IT OVER
CERTAIN AREAS OF THE FACE.
THERE ARE SERIOUS PROBLEMS TO
USING THIS IN TERMS OF TEARING
SKIN.
IT ONLY WORKS ON THE SURFACE.
YOU ALMOST GET INTO A CYCLE OF
HAVING TO USE THEM AND USE
THEM.
IT DOESN'T DEAL WITH THE ISSUE
I THINK IS WHY THE POPULARITY
OF THEM, AT LEAST FROM THE
LETTERS AND FEEDBACK I GET IS
THEY HAVE BEEN DYING DOWN.
I DON'T THINK THEY' TERRIBLE.
FOR SOME SURFACE RELIEF, FOR
OCCASIONAL USE, IF YOU FOLLOW
THE WARNINGS ON THE SIDE THEY
ARE AN OPTION.
IN TERMS OF GETTING RID OF
BLACKHEADS, IT'S ABOUT WHAT
CAUSED THEM IN THE FIRST PLACE
BECAUSE YOU WILL NEVER KEEP UP
WITH IT.

Maureen says PAULA BEGOUN
AUTHOR OF DON'T GO HAIR CARE
SHOPPING WITHOUT ME.
WE HAVE TWO HUGE COPIES TO GIVE
AWAY TO TWO LUCKY CALLERS.
I KNOW THERE IS E-MAIL COMING
IN BUT MY LAPTOP ISN'T
LETTING ME INTO IT.
I APOLOGIZE TO THE PEOPLE WHO
E-MAILED SO FAR.
MAYBE YOU CAN GET ON THE
PHONE.
AND I WON'T GIVE YOU THE
E-MAIL ADDRESS.
IS IT POSSIBLE THE DOCTOR'S
NAME IS DOCTOR WEIL?
SO IT'S DOCTORWEIL.COM.
WE'RE GOING NEXT TO MARY IN
MISSISSAUGA.
HI, MARY.

Mary says HELLO.
I FIND THIS REALLY
INFORMATIVE.
I HAVE A QUESTION ABOUT
SHAMPOO, SOMETHING I HEARD.
I WONDER IF IT'S TRUE OR NOT.
IS IT TRUE YOU'RE SUPPOSED TO
USE DIFFERENT SHAMPOOS EVERY
ONCE IN AWHILE?

Paula says SO YOU HEARD THE MYTH THAT
YOUR HAIR ADAPTS TO SHAMPOO
MAYBE?

Mary says RIGHT.

Paula says HAIR CAN'T ADAPT.
HAIR IS DEAD.
YOU CUT IT AND YOU DON'T GO
OUCH.
HAIR CAN'T ADAPT.
HERE'S WHAT CAN HAPPEN AND WHY
THE MYTH OF HAVING TO CHANGE
SHAMPOOS IS SO PERVASIVE, YOU
HEAR IT ALL THE TIME.
IT'S NOT THAT HAIR ADAPTS.
IT'S THE KIND OF SHAMPOOS
WE'RE USING THAT CONTAIN
VOLUMIZING AGENTS OR CONTAIN
CONDITIONERS, THE TWO-IN-ONE'S,
EVERY TIME YOU SHAMPOO YOUR
HAIR WITH A SHAMPOO THAT
CONTAINS CONDITIONER OR
VOLUMIZING AGENTS.
VOLUMIZING AGENTS ARE JUST
HAIR SPRAY INGREDIENTS.
THE SHAMPOO IS NEVER REALLY
WASHING THEM OUT.
KEEPS REDEPOSITING.
YOU GET BUILDUP AND THE HAIR
STARTS FEELING LIMP AND HEAVY.
THE NEXT SHAMPOO WASHED OUT
THE LAST CONDITIONING AGENTS
BUT DEPOSITS ITS OWN
CONDITIONS AGENTS.
THEN I HAVE TO CHANGE TO THE
NEXT ONE.
HERE'S THE TRICK.
WHAT YOU DO IS YOU BUY A
SHAMPOO THAT DOESN'T CONTAIN
ANY CONDITIONING OR VOLUMIZING
AGENTS, AND THEN YOU USE A
SEPARATE CONDITIONER OR USE A
SEPARATE LEAVE-IN CONDITIONER
OR A STYLING PRODUCT.
YOU DON'T TRY TO GET
EVERYTHING -- I KNOW IT SOUNDS
CONVENIENT, TWO-IN-ONE, ONE
PRODUCT CAN DO EVERYTHING.
IT CAN'T DO EVERYTHING.
YOU WILL BE IN THE SPISHS
PSYCH 8 OF REBUYING AND
RE BUYING A PRODUCT.
SOME OF THE BEST SHAMPOOS
WITHOUT ANY CONDITIONS AGENTS,
THE ONE FROM L’OREAL CALLED
NUTRIVIVE AND VITAVIVE THAT
YOU CAN USE AS A BODY WASH AND
SHAVE THE LEGS AS WELL.
THEN THERE'S ONE FROM
NEUTROGENA CALLED ANTI RESIDUE
SHAMPOO.
THAT'S ANOTHER GOOD ONE.
AND I'M BLANKING OUT BECAUSE I
SPENT A YEAR --

Maureen says NEUTROGENA BECAME
AWARE OF THAT.
THEY ENCOURAGED US TO TRY
THEIR SHAMPOO EVERY COUPLE OF
MONTHS TO GET RID OF THE
BUILDUP.

Paula says WAS IT FIRST ON THE
MARKET WITH THE ANTI RESIDUE
SHAMPOO?
REVLON OUTRAGEOUS CLARIFYING
SHAMPOO IS ANOTHER ONE THAT
DOESN'T CONTAIN ANY
CONDITIONING AGENTS.
THERE ARE THOSE OUT THERE AND
IT ABSOLUTELY MAKES THE
DIFFERENCE IN TERMS OF NOT
HAVING TO BUY A NEWSHAM POOH.

Maureen says WHAT DO YOU THINK
OF SALON HAIR CARE SHAMPOOS
AND CONDITIONERS.

Paula says GOOD PRODUCTS.

Maureen says WORTH THE MONEY?

Paula says PERHAPS IN NO OTHER PART OF
THE COSMETICS INDUSTRY IS
EXPENSIVE MORE CRAZY.
IN THE WORLD OF HAIR CARE,
THERE ARE LIMITED INGREDIENTS
TO USE.
IT'S NOT LIKE SKIN CARE AND
MAKEUP WHERE THE RANGE OF
OPTIONS FOR FORMULATIONS ARE
ALL OVER THE PLACE.
HAIR, JUST TO CLEAN HAIR, TO
CONDITION HAIR, TO GET HAIR TO
STAY IN PLACE, THERE'S ONLY A
HANDFUL OF INGREDIENTS THAT DO
THAT.
IT ISN'T BRAIN SURGERY.
I THINK COSMETIC CHEMISTS ARE
BRILLIANT.
I'M IN AWE OF WHAT THEY DO.
IT'S NOT ANY SECRET WHAT HAIR
CARE PRODUCTS ARE ABOUT.
THERE'S NO SPECIAL INGREDIENT
CLINGING TO HAIR AND DOING
SOMETHING SPECIAL.
THAT'S CRAZY.
THE COMPARISON BETWEEN
EXPENSIVE AND INEXPENSIVE IS
ALMOST A JOKE IN TERMS OF THE
SIMILARITY OF PRODUCTS.
HERE'S ONE OF MY FAVOURITE
EXAMPLES.
THERE'S A FANCY LINE OF HAIR
CARE PRODUCTS AND THEY SELL A
DANDRUFF SHAMPOO THAT COSTS
39 DOLLARS IN THE UNITED STATES, U.S.
DOLLARS, FOR THREE OUNCES.
IT USES THE EXACT SAME
ACTIVE INGREDIENT AND
SHAMPOO BASE AS
HEAD AND SHOULDERS.

Maureen says I KNEW YOU WERE
GOING TO SAY THAT.
THAT'S AWFUL.

Paula says HOW MUCH IS THAT, FOUR
BUCKS FOR A CONTAINER YOU CAN
BARELY LIFT.

Maureen says GLAD YOU'RE NOT
LETTING THEM GET AWAY WITH
THIS.
BARBARA IS IN BOLTON, HI,
BARBARA.

Barbara says MY QUESTION IS
ABOUT HAIR CARE AS WELL.
I HAVE VERY SENSITIVE SKIN,
AND I USE CETAPHIL ON MY FACE.
BUT MY HAIR, I HAVE TROUBLE
FINDING SHAMPOOS THAT DON'T
HAVE THE PERFUMES AND
CONDITIONERS AND I GET A RASH
ON MY HEAD.
I'M NOT SURE WHAT I COULD USE.
IF YOU HAVE ANY SUGGESTIONS.

Paula says I DON'T KNOW IF IT'S -- YOU
KNOW, KMS HAD A LINE OF
FRAGRANCE-FREE PRODUCTS CALLED
PURITIVES.
I HEARD THEY ARE DISCONTINUING
THAT.
IT IS ALMOST IMPOSSIBLE TO
FIND A FRAGRANCE-FREE
SHAMPOO -- OR ANY HAIR CARE
PRODUCTS THAT ARE
FRAGRANCE-FREE ON THE MARKET.
YOU KNOW, THERE'S ONE CALLED
FREE AND CLEAR THAT'S AVAILABLE
IN THE UNITED STATES.
YOU CAN LOOK FOR IT MAYBE ON
THE INTERNET.
I DON'T KNOW THAT IT'S
AVAILABLE IN CANADA.
I'M WORKING ON A STORY ABOUT
THIS.
I'M DOING -- I HAVE MY STAFF
LOOKING FOR FRAGRANCE-FREE
HAIR CARE PRODUCTS AND I WILL
PUT IT IN MY NEXT NEWSLETTER.
E-MAIL ME -- YOU CAN COME TO
MY WEBSITE AND THERE'S A
SECTION WHERE YOU CAN CLICK
OVER AND ASK QUESTIONS.
IT'S COSMETICSCOP.COM.
AND THEN, YOU KNOW, SEND ME
THE QUESTION, PAULA, YOU TOLD
ME YOU WOULD TELL ME ABOUT
FRAGRANCE-FREE SHAMPOOS AND
CONDITIONERS, I WILL HAVE YOUR
QUESTION AND MAKE SURE
SOMEBODY RESPONDS TO IT AND
GET THAT INFORMATION.
IT'S A ROUGH ONE FOR SENSITIVE
SKIN.
ACCORDING TO THE ACADEMY OF
DERMATOLOGY, IF YOU'RE GOING
TO BE ALLERGIC IN A COSMETIC,
THE SECOND MOST TYPICAL SOURCE
IS FRAG RANCE.
THEY STICK FRAGRANCE -- THEY
CAN'T STICK IN ENOUGH
FRAGRANCE.
ONE OF THE -- SPEAKING OF MY
WEBSITE, I TOOK ONE OF THE
SECTIONS OF MY BOOK THAT I
TOOK DIRECTLY FROM THE BOOK TO
THE WEBSITE IS INFORMATION
ABOUT BABY CARE.
ONE OF THE THINGS THAT'S
HAPPENING IN THE DOES METIS
INDUSTRY IS THE TREND TOWARD
DESIGNER SKIN CARE AND BABY
PRODUCTS, BABY PRODUCTS AIMED
AT BABY'S SKIN.
THIS IS SOME OF THE WORST
OFFENDERS OF OVERLY FRAGRANCED
PRODUCTS.
I FIND THAT FRIGHTENING.
DO YOU SHAVE YOUR LEGS AND PUT
ONE OF THOSE FRAGRANCE LOTIONS
YOU GOT FOR CHRISTMAS AND IT
ITCHED AND BURNED AND STINGS?
CAN YOU IMAGINE PUTTING THAT
LIKE ON A RAW BABY'S BOTTOM
FOR SKIN CARE?
IT'S SHOCKING TO ME.
I JUST TOOK THAT SECTION OUT
OF THE BOOK BECAUSE I FIGURE,
YOU KNOW, BABIES AREN'T GOING
TO READ IT.
MAYBE I CAN GET THE
INFORMATION OUT TO MORE WOMEN
REGARDING WHAT PRODUCTS OUT
THERE -- SOME OF THE BEST
FRAGRANCE-FREE PRODUCTS
AVAILABLE FOR BABY'S SKIN,
JOHNSON AND JOHNSON CAME OUT
WITH ULTRA CARE.
IGNORE THE PINK BOTTLE ONE.
I KNOW THAT SMELLS LIKE
BABIES.
YOUR NOSE ISN'T THE ISSUE.
IT'S YOUR BABY'S SKIN THAT'S
THE ISSUE.
THEY CAME OUT WITH A SET OF
PRODUCTS THAT DON'T CONTAIN
FRAGRANCE.
GERBER BABY PRODUCTS -- GERBER
STARTED MAKING PRODUCTS FOR
BABY'S FACES.
MOST DON'T CONTAIN FRAGRANCE.
THERE ARE ABSOLUTES SOME OF
THE BEST OPTIONS RIGHT NOW FOR
A BABY'S SKIN IS ABSOLUTELY AT
THE DRUG STORE.

Maureen says CAN YOU TALK
QUICKLY HOW TO CLEAN MAKEUP
BRUSHES?
BECAUSE I DEVELOPED A
SENSITIVITY TO SOMETHING THAT
THE MAKEUP ARTISTS WERE USING
TO CLEAN THE BRUSHES WITH.
IT WAS A HIGHLY ALCOHOL
CONTAINING PRODUCT.
MY EYELIDS WERE BULGING.

Paula says
HOW A MAKEUP ARTIST CLEANS
THEIR BRUSHERS.
WHAT THEY NEED TO DO IS
DISINFECT AND DISINFECTANTS NO
WAY AROUND IT, THOSE ARE
IRRITATING INGREDIENTS BY FAR
FOR SKIN.
ALL YOU HAVE TO DO IS SHAMPOO
YOUR BRUSHES.
THE L’OREAL, DON'T USE THE
SHAMPOO THAT HAS CONDITIONING
AGENTS OR VOLUMIZING AGENTS,
HAIR SPRAY INGREDIENTS BECAUSE
THAT BUILDS UP ON THE BRUSH.
SHAMPOO IT GENTLY AND DRY THEM
WITH THE BRISTLES IN THE SAME
SHAPE.
YOU WANT TO FORM THE BRISTLES
GENTLY, LEAVE THEM ON A TOWEL.
DON'T BLOW DRY THEM.
THAT WILL ABSOLUTELY WRECK
YOUR BRUSHES. ACTUALLY,
ONE OF THE AREAS I SUGGEST YOU
SPEND MONEY ON ARE BRUSHES.
YOU DON'T HAVE TO PIE SHOO AND
MOORE BRUSHES THAT ARE OVER
200 BUCKS.
BOBBY BROWN HAS GREAT BRUSHES,
MACK HAS GREAT BRUSHES.
TRISH McEVOY'S ARE SOME OF THE
BEST OUT THERE.
IT'S A ONE-TIME PURCHASE.
YOU BUY FIVE OR SIX OF THEM.
DON'T BUY SETS.
SETS STICK IN BRUSHES YOU
DON'T NEED.
THEY SELL YOU THESE SPOOLY
BRUSHES FOR TEN BUCKS.
TAKE YOUR OLD MASCARA WAND,
WASH IT AND USE IT.
USE IT ON YOUR EYEBROWS.
THAT'S -- DON'T DO THAT ONE
WITH THE EXPENSIVE THINGS.

Maureen says JEAN IS ON THE
LINE.

Jean says HI, MAUREEN.
I'M ENJOYING THE SHOW.

Maureen says THANK YOU.

Jean says WHAT MOISTURIZER DO
YOU RECOMMEND FOR MEN?
MY HUSBAND HAS OILY SKIN IN
THE T-ZONE AREA.

Paula says HE DOESN'T NEED A
MOISTURIZER.
DOES HE HAVE DRY SKIN ON OTHER
PARTS OF HIS FACE?

Jean says I WONDER WHEN HE GOES
OUTSIDE IN THE WINTER SHOULD
HE HAVE PROTECTION ON THE
FACE?

Paula says
WHEN HE GOES OUT 365 DAYS A
YEAR, HE SHOULD HAVE A
SUNSCREEN ON HIS FACE.
IF HE DOESN'T HAVE DRY SKIN,
HE'S FINE.
IF HE'S GOING OUT IN THE
DAYTIME HE HAS TO PUT ON A
SUNSCREEN.
CONSIDER TAKING A LOOK AT THE
DRUG STORE.
CETAPHIL HAS SUNSCREEN THAT
USES AVOBENZONE.
WHAT'S NICE ABOUT THOSE
PRODUCTS IS THEY TEND TO BE
LIGHTER WEIGHT.
AVOBENZONE -- I MENTIONED THE
TITANIUM OXIDE AND THE OTHER
THREE BEING GOOD UVA --
TITANIUM OXIDE AND ZINC OXIDE
ARE NOT GREAT FOR OILY SKIN.
AVOBENZONE ARE NOT AS HEAVY,
PRODUCTS THAT HAVE THAT ARE
NOT AS HEAVY.
CETAPHIL WITH SPF 15 OR, MB REL
WITH SPF 15.
HE WILL BE A HAPPY GUY.
WELL HE WON'T BECAUSE YOU ARE
MAKING HIM USE SOMETHING HE
DOESN'T WANT TO USE.

Maureen says REGINA IS IN
TORONTO.

Regina says I WANTED TO ASK NOW
IN THE WINTER MY NAILS ARE
GETTING VERY BRITTLE AND BREAK
VERY EASILY.
IS THERE A MOISTURIZER OR
ANYTHING?

Paula says
YOU KNOW -- THIS IS A ROUGH
ONE.
THERE'S VERY LITTLE YOU CAN DO
ABOUT IT.
THE FIRST THING YOU NEED TO DO
IS YOU NEED TO BE MUCH BETTER
ABOUT ANY HOUSE WORK OR ANY
WASHING OF DISHES OR ANY
PREPARING OF FOOD AND USING
GLOVES.
GETTING GLOVES ON YOUR HANDS.
THAT WILL MAKE A HUGE
DIFFERENCE.
YES, IT'S DRIER OUTSIDE AND
THAT'S A PROBLEM.
IT'S EXACERBATED MANY TIMES
OVER BECAUSE OF THE DETERGENTS
AND THE CLEANING AND THE
WATER.
WATER MAKES THINGS WORSE.
WATER ISN'T HELPFUL FOR SKIN
WHEN IT'S SOAKING IN IT.
ALL OF THAT MAKES THEM MORE
BRITTLE AND MORE DRY.
WHEN YOU DO HOUSEWORK YOU USE
QULOFS.
THE OTHER THING IS GO TO THE
DRUG STORE AND PICK UP BAG
BALM OR HOOF CREAM.
WHAT THESE PRODUCTS ARE
LANOLIN AND VASELINE.
AN EMOLLIENT THAT STICKS TO THE
SKIN THAT IS INCREDIBLY
MOISTURIZING.
IT TENDS TO BE A LITTLE BIT
TOO MUCH FOR THE FACE.
IT CAN CAUSE GREASY,
WHITEHEADS.
FOR NAILS AND HEELS AND CHEAP.
YOU'RE GOING TO USE SOME OF
THE OTHER STUFF.

Maureen says I CAN'T WAIT FOR
TOMORROW.

Paula says THOSE ARE ABSOLUTELY
INCREDIBLE GREAT FOR DRY SKIP
MOISTURIZERS.

Maureen says THE GLOVES ARE
IMPORTANT.
COTTON LINED IS BETTER.
WHEN I DEBT A DERMATITIS.

Paula says
THE PROBLEM USING THEM AT
NIGHT SOME WOMEN MOISTURE UP
AND PUT THE COTTON AND THAT
DRINKS UP, ABSORBS THE
MOISTURE.
THERE ARE NON-LATEX DRUGS
AVAILABLE.
WHAT I RECOMMEND IS EITHER
LOOKING AT A WEBSITE, GOING TO
A SURGICAL SUPPLY HOUSE AND
BY NON-LATEX OR USE THEM AT
NIGHT. I KNOW THIS IS
LIKE ONLY IF YOU REALLY WANT
TO GO THROUGH THE TROUBLE, BUT
SARAN WRAP.
OKAY WE WON'T TALK ABOUT THAT.
BUT IT WORKS.

Maureen says WHAT WILL MY
HUSBAND SAY WHEN I COME TO BED
WRAPPED UP IN SARAN WRAP?

Paula says ONE NIGHT A WEEK.
IT'S SHOCKING HOW NICE YOUR
LEGS WILL FEEL IN THE MORNING.
IT'S OCCLUSIVE -- BUT IT WOSHS.
I'M SORRY.
FORGET THAT RECOMMENDATION.

Maureen says LET'S TALK ABOUT
THE SKIN CARE ROUTINE IDEA.
IF YOU GO TO A COSMETICS
COUNTER, THEY DON'T JUST WANT
TO SELL YOU THE MOISTURIZER --
THERE'S THE CLEANSER, THE EYE
MAKEUP REMOVER, THE TONER, THE
ABRASIVE THING, THE AHA
PRODUCT, NIGHT CREAM, DAY
CREAM.
WHAT DO YOU THINK?

Paula says WELL, I THINK THE MOST
IMPORTANT THING TO USE IS A
GENTLE CLEANSER AND A
SUNSCREEN.
EVERYTHING FROM THERE HAS TO
DO WITH WHAT YOU'RE INTERESTED
IN WHAT YOUR SKIN CARE
PROBLEMS ARE AND HOW MUCH
ENERGY YOU WANT TO PUT INTO
IT.
STWL A REAP TO USE A TONER?
A TONER IS OPTIONAL.
IF YOU WEAR THIS MUCH MAKEUP
AND YOU WANT TO MAKE SURE YOU
HAVE ALL YOUR MAKEUP OFF AT
NIGHT, TONER MAKES A HUGE
DIFFERENCE.
IT GOES OVER AREAS OF THE FACE
YOU MIGHT HAVE MISSED.
FOR A GUY I THINK IT'S USELESS,
ALL FOE FOR A GUY SHAVING,
HAVING PROBLEMS WITH THE RED
DOTS AND BUMPS UNDER THE SKIN,
HE MAY WANT TO USE PURE ALOE
INSTEAD OF IRRITATING
AFTERSHAVES GUYS PUT ON.
THAT CAN MAKE A HUGE
DIFFERENCE.
AS A RULE TONERS ARE OPTIONAL.
FOR EXFOLIANTS AND STUFF,
SCRUBS ARE PRETTY DATED RIGHT
NOW.
I THINK THERE'S NOTHING A
WASHCLOTH CAN'T DO THAT A
SCRUB CAN DO.
YOU HAVE TO USE A CLEAN
WASHCLOTH EVERY NIGHT OR EVERY
OTHER NIGHT.
ABSOLUTELY IN TERMS OF A
TOPICAL SCRUB, A WASHCLOTH IS
DOING WHAT THE SCRUB IS DOING.
I THINK A SCRUB WOULD BE
PRETTY MUCH NOW IN THE -- IN
THIS MILLENNIUM, THAT'S A
PRETTY DATED PRODUCT.
IN TERMS OF EXFOLIATING THE
SKIN, THERE ARE MANY REASONS
TO EXFOLIATE THE SKIN.
ONE THINGS ABOUT THE DAMAGED
SKIN, THE OUTER LAYER OF SKIN
GETS THICK.
IT HAS A STRANGE COLOUR NOT AS
NICE AS OTHER SKIN.
COMPARE THIS PART OF YOUR ARM
WITH THIS PART OF YOUR ARM --
ACTUALLY ALBERT CLINTON HAD
WHAT HE CALLED HIS BACKSIDE
TEST OF AGING.
WHAT IT IS IS HE SAID PARTS OF
THE BODY EXPOSED TO THE SUN,
YOU CAN SEE WHAT IT HAS
RAVAGED ON THE SKIN BY LOOKING
AT THE PARTS OF YOUR BODY THAT
HAVEN'T BEEN.
HE HAS THIS FAMOUS PICTURE OF
A BACKSIDE AFTER 70-YEAR-OLD
PERSON AND THE FACE AND HANDS.
THE BACKSIDE WAS SAGY BUT
DIDN'T HAVE ANY OF THE BROWN
SPOTS.
DIDN'T HAVE ANY OF THE WRINKLES
OR SAGGING LIKE THE CORRUGATED
WRINKLES ON THE FACE.
WHAT HAPPENS TO THE SKIN
BECAUSE OF THE SUN IS A BIG
DEAL, OF ONE OF THE THINGS IS
THE THICKENED OUTER LAYER OF
THE SKIN.
YOU EXFOLIATE IT OFF.
YOU CAN'T DO THAT TOPICALLY
WITH A SCRUB, WHICH IS WHY
SCRUBS ARE FAIRLY DATED, AS
YOU CAN WITH A WELL-FORMULATED
ACID PRODUCT.
THE BEST BY FAR ALPHAHYDROXY
ACID PRODUCTS.
EXUVIANCE AND NEOSTRATA.
THEY ARE FAIRLY PRICEY EVEN AT
THE DRUG STORE.
CONTAIN AHAs.
THEY ARE WELL-FORMULATED TOO
COMPLICATED WHAT MAKES A
WELL-FORMULATED PRODUCT.
THIS ONE FROM ALPHA HYDROXY AND
THIS ONE FROM NEUTROGENA.

As she continues to speak, she displays two new bottles of skin products.

Maureen says I HEARD YOU HAVE
TO USE 8 PERCENT OR YOU'RE NOT DOING
THE JOB.

Paula says
I WOULDN'T GO OVER 10 PERCENT.
I THINK THAT'S HIGHLY
PROBLEMATIC AND I BET IN THE
UNITED STATES WE MAKE THOSE
ILLEGAL.
I THINK THEY'RE MAKING THEM
ILLEGAL IN EUROPE NOW.
I THINK MUCH UNDER 8 PERCENT BUT SOME
PEOPLE WITH SENSITIVE SKIN, 5 PERCENT
IS AN OPTION TOO.
8 PERCENT IS PROBABLY THE BEST
OPTION.

Maureen says FAYE IN TORONTO.

Faye says I'M SO GLAD I COULD
GET THROUGH.

Maureen says I THINK YOU WILL
BE THE LAST, SO GO AHEAD.

Faye says I HAVE A HARD TIME
PUTTING ON EYELINER.
I WAS WONDERING WHETHER OR NOT
YOU AGREE TO -- IF I HAD MY
EYELASH TINTED.

Paula says
DON'T HAVE YOUR EYELASH
TINTED.
THAT'S ILLEGAL -- THEY DO IT,
BUT IT'S NOT LEGAL.
I DON'T CARE IF THEY TELL TU'S
VEGETABLE BASED WHATEVER.
IT'S PROBLEMATIC FOR THE
HEALTH OF THE EYE.
THAT'S NOT TO SAY I HAVEN'T
SEEN IT DONE AND THOUGHT IT
LOOKED PRETTY COOL.
IT DOESN'T CHANGE THERE'S A
RISK TO HAVING IT DONE.
WHY DO YOU HAVE A PROBLEM
PUTTING ON EYELINER?

Faye says IF I TAKE OFF MY
GLASSES I CAN'T SEE THE
MIRROR.

Paula says WHAT ABOUT A --

Faye continues I TRIED.
I NEED SPECIAL GLASSES.

Paula says
SO DON'T DO EYELINER.
THERE'S WORST THINGS IN THE
WORLD.
PUT ON A DEEP BROWN SHADOW.
JUST DON'T DO EYELINER.
THAT'S FINE.
NOWADAYS -- ALTHOUGH I HAVE A
LOT OF EYELINER ON -- A LOT OF
CELEBRITIES AREN'T WEARING
EYELINER.
NICE SMOKY EYE SHADOW WILL DO
THE SAME THING.

Maureen says WHAT ABOUT THE
WET-DRY HIGH SHADOWS?

Paula says MY EYELINER IS POWDER.
I DON'T TEND TO LIKE PENCILS
BECAUSE THEY SMEAR.
THEY'RE WAX BASED.
THEY TEND TO END UP BELOW THE
LINE THAT YOU DREW ON.
IT'S NOT GREAT TO GO THROUGH
THE WHOLE DAY.
LIQUID LINERS LOOK TOO HARSH
UNLESS THAT'S THE LOOK YOU'RE
GOING AFTER.
TAKE A POWDER AND MAKE IT WET
WITH A TINY BRUSH.
IT DRIES IT STAYS IN PLACE
BECAUSE IT DOESN'T GET GREASY,
IT DOESN'T HAVE WAX IN IT.
THAT'S WHAT I'VE ALWAYS
RECOMMENDED.
PENCILS ARE EASIER IF YOU'RE
NOT USED TO THE TECHNIQUE.
ONCE YOU GET USED TO THE
TECHNIQUE, YOU WON'T HAVE
RACCOON EYES AT THE END OF THE
DAY.

Maureen says LAST MINUTE AS YOU
MENTIONED AT THE TOP OF THE
SHOW, ESTEE LAUDER BOUGHT
SOMEBODY.

Paula says
JANE'S BLUSHES AND EYE
SHADOWS ARE NOT IF EQUAL
BETTER THAN BOBBY BROWN.
ESTEE LAUDER OWNS MAC, WHO
ELSE, CLINIQUE --

Maureen says DO THEY HAVE
DISTINCTIVE DESIGNS?

Paula says
THERE'S SOME MORE LAPPING.
WHETHER THEY'RE IDENTICAL OR
NOT, I SEE SOME THINGS THAT
ARE IDENTICAL.
THE ISSUE IS IF ESTEE LAUDER
ISN'T LOYAL TO THEIR OWN
PRODUCTS, WHY SHOULD WE BE?
WHY THE 500 BUCKS IS ANY
BETTER THAN THE ONE FOR 30
BUCKS OR WHATEVER.
ARE THEY CHEATING US WITH ONE
LINE BUT NOT THE OTHER?

Maureen says THAT'S A GOOD
QUESTION.
YOU HAVE TO COME BACK AND
ANSWER IT.

Paula says ALL RIGHT.
I WILL.

A slate on screen shows Paula’s website: www.cosmeticscop.com.. Maureen smiles and concludes
THIS WAS GREAT.
THANKS VERY MUCH, PAULA.
BEGOUN IS AUTHOR OF DON'T GO
TO THE COSMETICS COUNTER
WITHOUT ME.
SHE MENTIONED HER WEBSITE.

Watch: Cosmetics