Transcript: Nursing, Hydro And Bank Fees, Movies | Jan 26, 2001

The title “More to money” appears inside the shape of a house.

The opening sequence shows a wooden table with a small lit candle as several words fly by: Investments, careers, finances, pensions and money.

Fast clips show different sets of hands performing activities on the table such as drawing a big red heart, tuning a violin, flipping through the pages of a book, cooking, and pouring a glass of red wine.
In animation, the title appears inside the shape of a house: “More to life.”

Maureen Taylor sits in a studio with yellow walls and a carved board that reads “More to life” in the background.

Maureen is in her late thirties, with wavy red hair in a bob. She wears striped gray power suit and a coral blouse.

Maureen says GOOD AFTERNOON,
AND WELCOME TO “MORE TO LIFE.”
I'M MAUREEN TAYLOR.
THE HYDRO ELECTRIC AND GAS
COMPANIES ARE DEREGULATING.
THE BIG BANKS ARE MERGING.
BOTH MOVES ARE TO LEAD TO
BETTER SERVICES AND BIG
SAVINGS FOR THE CONSUMER.
WE WILL TALK TO ELLEN ROSEMAN.
TOMENCE HAS HIS MOVIE PICKS.
FIRST DO YOU REMEMBER THE ADS
FROM THEIATE ENTICING CANADIAN
NURSES TO MOVE DOWN THERE?
A LOT OF NURSES TOOK THEM UP
ON THEIR OFFERS.
SHIRLEY SHARKY IS PRESIDENT OF
THE REGISTERED NURSES
ASSOCIATION OF ONTARIO.
SHE'S HERE TO TALK TO US ABOUT
WHAT IT WILL TAKE TO GET
CANADIAN NURSES TO COME HOME.
WE LEEDE LIKE TO HEAR FROM
YOU.
HAVE YOU LEFT THE PROFESSION
ENTIRELY BECAUSE OF THE
CONDITIONS?
MAYBE YOU'RE A NURSING
STUDENT.
GIVE US A CALL.
IN TORONTO THE NUMBER IS
416 484-2424
CALL US LONG DISTANCE FOR FREE.
DIAL 1-888-411-1234
YOU CAN ALSO USE THE INTERNET.
E-MAIL YOUR COMMENTS TO:
MORETOLIFE@TVO.ORG
AND SHIRLEY, WELCOME.

A caption reads “Shirlee Sharkey. Registered Nurses Association of Ontario.”

Shirlee is in her mid-forties, with slightly wavy brown hair in a bob. She wears a gray silky blouse and a gray power suit.

Shirlee says HI, THERE.

Maureen says HOW DID WE GET TO
THIS PRESENT SHORT OF --
SHORTAGE OF NURSES?

Shirlee says IT PROBABLY STARTED IN THE
EARLY '90s WHEN THERE WAS A
CONCENTRATION AND FOCUS ON
COSTS.
THERE WAS LESS MONEY PROVIDED
TO HOSPITALS AND THE HEALTH
CARE SYSTEM.
WE MADE SOME DECISIONS AT THAT
POINT IN TIME THAT NOW WE ARE
SUFFERING THE CONSEQUENCES OF
THAT.
SOME OF THOSE DECISIONS WERE
CONVERTING FULL-TIME POSITIONS
TO PART-TIME POSITIONS FOR
NURSES.
GRADUATING NURSES CAME OUT AND
WERE LOOKING FOR FULL-TIME
WORK.
DIDN'T EXIST.
WE ACTUALLY LAID OFF NURSES.
WE REDUCED THE NUMBER OF
NURSES THAT EXISTED BOTH IN
THE HOSPITAL AND IN OTHER
AREAS OF THE HEALTH SYSTEM.
SO THOSE NURSES LEFT TO
ACTUALLY FIND EMPLOYMENT.
SO IT HAS BEEN ACTION THAT HAS
TAKEN TIME TO NOW BE THE
RESULT THAT WE SEE TODAY WHICH
IS A SIGNIFICANT SHORTAGE.
NOW WE PREDICTED THERE WOULD
BE ISSUES TO DEAL WITH WHILE
THESE DECISIONS HAD TO BE
MADE.

Maureen says WHAT ABOUT NURSING
SPOTS IN COLLEGES AND
UNIVERSITIES?
WERE THOSE DECREASED?

Shirlee says WE HAVE SEEN A DECREASE IN
ENROLMENT BECAUSE WITH THESE
CUTBACKS, THERE WAS NOT
NECESSARILY THE SAME
PROJECTION OF WHAT WE WOULD
REQUIRE.
BUT ACTUALLY JUST THIS WEEK,
WE HAVE SEEN THE NEED TO HAVE
MONEY INVESTED SO THAT THERE
WILL BE MORE POSITIONS FOR
STUDENTS TO MOVE IN TO,
BECAUSE WE KNOW WE HAVE TO
RECRUIT MORE YOUNG ADULTS INTO
THE PROFESSION AND RETAIN THE
NURSES IN THE PROFESSION TO
REMAIN, SO WE CAN BEGIN TO
COPE WITH THIS SHORTAGE AND
RESOLVE THE PROBLEM.

Maureen says HOW IS THE NURSING
SHORTAGE AFFECTING PATIENT
CARE IN ONTARIO TODAY WOULD
YOU SAY?

Shirlee says IN A VERY SIGNIFICANT WAY.
WHEN PEOPLE CAN'T HAVE ACCESS
TO HOME CARE, SO THEY HAVE TO
WAIT TO BE DISCHARGED OR WAIT
AT HOME TO RECEIVE THE
SERVICES.
WHETHER PEOPLE CAN'T GET INTO
EMERGENCY ROOMS BECAUSE THERE
IS A WHOLE BACKLOG IN THE
SYSTEM.

Maureen says WHAT I READ ABOUT
THAT IS THEY CAN'T OPEN BEDS.
THE BEDS ARE THERE BUT YOU
CAN'T OPEN THE BED IF YOU
DON'T HAVE A NURSE TO LOOK
AFTER THE PATIENTS.
THOSE PEOPLE BACK UP INTO
EMERGE.

Shirlee says IT'S A SYSTEM-WIDE PROBLEM.
IF YOU DON'T HAVE NURSES, YOU
DON'T HAVE ACCESS TO HEALTH
INFORMATION, HEALTH CARE AND
TO TREATMENT.
IT'S A VERY SIGNIFICANT
PROBLEM.
IF YOU DON'T HAVE THE
RESOURCES, YOU CAN'T ACCESS
THE CARE THAT YOU REQUIRE.

Maureen says DO WE NEED RNs,
RPNs?
DO WE NEED THEM ALL?
DOES IT MATTER?

Shirlee says ALL DISCIPLINES INCLUDING
REGISTERED PRACTICAL NURSES
AND HEALTH DISCIPLINES IN
GENERAL.
REALLY TO BEGIN TO CHANGE HOW
PEOPLE ARE ENTERING THE SYSTEM
SO THEY HAVE MORE
RESPONSIVENESS TO THAT.
WE NEED NURSE PRACTITIONERS SO
PEOPLE CAN HAVE QUICK ACCESS
TO HEALTH INFORMATION THAT
THEY CAN GET AT ANY POINT IN
TIME, VERSUS WAITING UNTIL
THEIR HEALTH DETERIORATES, AND
THEN THEY HAVE TO MOVE INTO A
HOSPITAL SYSTEM.
WE CERTAINLY NEED REGISTERED
NURSES TO HELP PEOPLE DEAL
WITH THINGS AT HOME.
WHAT ARE THE TREATMENT
MODALITIES PEEP WANT TO CHOOSE,
AND HEM THEM RECOVER FROM
CARE.
IT'S CERTAIN REQUIRES
REGISTERED NURSES, AND THEN
THE WHOLE ARRAY OF POSITIONS
INCLUDING POSITIONS,
REGISTERED PRACTICAL NURSES,
ALL OF THE REHAB STAFF,
ETCETERA.
I CERTAINLY -- MY HEART AND MY
PASSION IS FOR THE REGISTERED
NURSE BEING THE ANCHOR TO THAT
BECAUSE I DO BELIEVE THAT THAT
IS WHAT CREATES THE BEST CARE
FOR PEOPLE.

Maureen says BEFORE WE START TO
GO TO CALLS, WHAT'S YOUR
ANSWER TO OUR QUESTION?
HOW WILL WE GET NURSES TO LEFT
TO COME BACK, NURSES WHO LEFT
THE PROFESSION TO COME BACK,
AND MORE MEN AND WOMEN TO
ENTER THE PROFESSION IN THE
FIRST PLACE?

Shirlee says IT'S REALLY A
MULTI-FACETTED MESSAGE.
WE ABSOLUTELY HAVE TO CREATE
FULL-TIME POSITIONS AND MAKE
THEM AVAILABLE TO PEOPLE WHO
WANT FULL-TIME POSITIONS.
WE HAVE TO SIGNAL TO NURSES
WHO EITHER LEFT OR PEOPLE
CONSIDERING ENTERING THE
PROFESSION THAT IT'S AN
EXCITING, VIBRANT CAREER, WITH
MANY OPPORTUNITIES AND THAT
MESSAGE IS A REALITY.

Maureen says WE'RE TALKING THIS
AFTERNOON ABOUT THE SHORTAGE
OF NURSES IN ONTARIO.
WHAT'S IT GOING TO TAKE TO
LURE SOME OF THEM BACK, TO GET
MORE PEOPLE TO ENTER THE
PROFESSION?
MAYBE YOU HAVE A PERSONAL
EXPERIENCE WITH THIS.
WE WOULD LIKE TO HEAR ABOUT
IT.
GIVE US A CALL.
IN TORONTO THE NUMBER IS
416 484-2424
CALL US LONG DISTANCE FOR FREE.
DIAL 1-888-411-1234
YOU CAN ALSO USE THE INTERNET.
E-MAIL YOUR COMMENTS TO:
MORETOLIFE@TVO.ORG
ANNA IS IN MISSISSAUGA.
HI, ANNA.

Anna says HI.

Maureen says GO AHEAD.
WHAT DO YOU THINK?

Anna says I WAS A NURSING
STUDENT MYSELF.
THE REASON I LEFT IS BECAUSE
THERE WEREN'T ANY POSITIONS IN
ONTARIO AT THE TIME.
AND I HAD ONLY COMPLETED MY
FIRST AND SECOND TERMS.
ALREADY I HAD EIGHT OFFERS
FROM THE U.S.
AND THEY WERE REALLY GREAT
OFFERS.
AND I PERSONALLY WASN'T READY
TO MOVE TO THE STATES, BUT I
KNOW A LOT OF MY FRIENDS HAVE
GONE.
THEY HAVE HAD REALLY GREAT
PROFESSIONS IN THE STATES, IN
DIFFERENT DISCIPLINES.
AND MY QUESTION WOULD BE, WHEN
I WAS IN SCHOOL, THEY CLOSED
THE NURSING SCHOOL THAT WAS
CLOSEST TO MY HOME THAT WAS
VERY WELL-RESPECTED, NIAGARA.
AND I WAS WONDERING, ARE
NURSING SCHOOLS GOING TO BE
REOPENED?
A LOT OF NURSING SCHOOLS WERE
CLOSED.
WILL THERE BE MONEYS AND
BURSARIES PUT FORTH TO HAVE
STUDENTS COME BACK?

Maureen says RIGHT.
WOULD YOU CONSIDER GOING BACK
TO FINISH IF THESE THINGS WERE
IN PLACE?

Shirlee says ACTUALLY I WOULD.
I WOULD.
IF I KNEW THERE WAS A JOB THAT
I COULD GET.

Maureen says BOY, THERE'S A JOB,
I THINK.

Shirlee says ABSOLUTELY.
THAT IS MARVELLOUS TO HEAR.
I THINK THE GOOD NEWS IS THAT
PEOPLE HAVE HEARD PEOPLE BEING
THE FUNDERS, THE GOVERNMENT
AND THE PEOPLE IN THE SYSTEM
HAVE HEARD THAT NURSES WANT
FULL-TIME POSITIONS.
AND SO THERE HAS BEEN REAL
PRESSURE TO INVEST AND TO
PROVIDE THE FUNDS SO THOSE
FULL-TIME POSITIONS ARE
CREATED.
IN RELATION TO YOUR COMMENT
ABOUT THE EDUCATIONAL
FACILITIES AND THE SCHOOL
PROGRAMMES, WE ARE DEVELOPING
AND WORKING TO CREATE
COLLABORATIVE NURSING
PROGRAMMES WHICH WILL BE A
COMBINATION OF THE COMMUTE
COLLEGES AND THE UNIVERSITIES,
CREATING THESE COLLABORATIVE
PROGRAMMES SO WE HAVE
BACCALAUREATE DEGREE NURSES
FOR THE FUTURE OF THE HEALTH
SYSTEM.
SO THERE ARE GREAT
OPPORTUNITIES NOW AND
CERTAINLY IN THE FUTURE BOTH
FROM AN EDUCATIONAL POINT OF
VIEW THAT I THINK IS MUCH MORE
ENRICHED, AND ABSOLUTELY FROM
AN EMPLOYMENT POINT OF VIEW
WHERE THERE WILL BE MORE
FULL-TIME POSITIONS AND
PART-TIME POSITIONS FOR PEOPLE
WHO ARE INTERESTED IN THAT
TYPE OF WORK.
BUT IT HAS BEEN CRUCIAL THAT
WE ACTUALLY CREATE STABILITY
AND BY THAT, CREATING THOSE
FULL-TIME POSITIONS, AND ALSO
THAT IT -- BE IT IN THE
ENVIRONMENT THAT ALLOWS
CONTINUITY OF CARE THAT COMES
WITH A FULL-TIME POSITION.

Maureen says WHAT ARE YOU
MAKING NOW IN WAGES PER HOUR
IF YOU'RE AN RN IN HOSPITAL
WORKING FULL-TIME?
LET'S USE THAT EXAMPLE.

Shirlee says IT VARIES DEPENDING ON THE
TYPE OF HOSPITAL YOU'RE IN AND
IF IT IS UNIONIZED.
IT ALSO VARIES SIGNIFICANTLY
IF YOU'RE WORKING IN THE
COMMUNITY AND HOME CARE.
THERE CAN BE ANYWHERE FROM NOW
20 PERCENT TO 30 PERCENT DIFFERENCE IN
SALARY RANGES FOR HOSPITAL
NURSES COMPARED TO HOME CARE
NURSES.
AND THERE'S BEEN A REAL OUTCRY
TO TRY TO STABILIZE THOSE
SALARIES SO THAT A NURSE IS
VALUED AS A NURSE IN ANY
SETTING, WHETHER THAT IS THE
HOSPITAL, HOME CARE, COMMUNITY,
ETCETERA.
AND I THINK THAT'S VERY
IMPORTANT.
SO NURSES ARE NOT LURED TO
WHERE THE MONEY IS AND MAYBE
NOT NECESSARILY THE PRACTICE
ENVIRONMENT THAT THEY'RE
COMFORTABLE WITH.

Maureen says BECAUSE AS FAR AS
CONTINUITY OF CARE GOES, IT'S
PROBABLY MORE IMPORTANT IN
HOME CARE ENVIRONMENT THAN THE
HOSPITAL WHERE YOU'RE IN AND
OUT.
I WAS QUOTED BEFORE THE SHOW
ABOUT 20.50 DOLALRS FOR A JUST
STARTING OUT NURSE?

Shirlee says THAT'S ABOUT ACCURATE.
IT CAN RANGE WITH SEVERAL
STEPS INBETWEEN THERE.
AT THIS POINT, THAT'S PROBABLY
AVERAGE.

Maureen says THANKS VERY MUCH,
APA, FOR YOUR CALL.
SEVER IS IN TORONTO.

Sever says I HAVE A CONCERN
CONCERN FOR THE PHARMACISTS.
WE HAVE SO MANY TRAINED
PHARMACISTS AND NURSES IN THIS
PROVINCE.
THE ONTARIO COLLEGE OF NURSES
AND ONTARIO COLLEGE OF
PHARMACISTS HAVE SO MUCH
EMPHASIS ON FOREIGN QUALIFIED
PROFESSIONALS, IT'S ALMOST
BECOME TOO DIFFICULT FOR THEM
TO ENTER THEIR PROFESSION.
THEY WELCOME THE FOREIGN
TRAINED PHARMACISTS.

Maureen says THAT'S A GOOD
POINT.
WHAT'S INVOLVED, SHIRLEE, IF
SOMEBODY IS INVOLVED -- WE
CAN'T ADDRESS THE PHARMACIST
ISSUE -- BUT A NURSE INVOLVED
IN ANOTHER COUNTRY, WHAT'S
INVOLVED GETTING THEM
REGISTERED OR LICENSED TO
PRACTICE HERE?

Shirlee says THERE ARE CERTAINLY COURSES
AND CURRICULUM TO LOOK AT
UPGRADING AND THE ABILITY TO
THEN WRITE THE EXAMS, THE
REGISTRATION.
IT'S ALWAYS A CHALLENGE, I
THINK, FOR ANY PROFESSIONAL
COMING IN TO A NEW COUNTRY TO
LOOK AT UPGRADING SKILLS AND
BEING ABLE TO PASS THROUGH THE
REGISTRATION AND BE ON ONE
HAND A CHALLENGE FOR THE
INDIVIDUAL AND ON THE OTHER
HAND SAFETY OF THE PUBLIC,
IT'S IMPORTANT WE ENSURE
FOREIGN-TRAINED NURSES OR ANY
FOREIGN-TRAINED HEALTH
PERSONNEL TO BE ABLE TO
PROVIDE THE SAME KNOWLEDGE
BASE AND PRACTICE OF CARE
REQUIRED FOR WHAT WE HAVE IN
OUR PROVINCE.

Maureen says I GUESS WHAT'S
HARD ABOUT THAT IS THESE
PEOPLE MOVE HERE AND THEY
ALREADY HAVE FAMILYS TO FEED.
TO NOT GET INCOME TO GO BACK
TO SCHOOL IS HARD.
THAT'S WHY THEY END UP DRIVING
TAXIS OR WHATEVER, AND THEY
CAN'T EVER TAKE THE TIME TO
GO.

Shirlee says ABSOLUTELY.

Maureen says I SUPPOSE THE
MINISTRY OF HEALTH IS LOOKING
AT THIS?

Shirlee says IT'S MULTI-FACETTED HOW TO
DEAL WITH FOREIGN-TRAINED
PEOPLE COMING INTO THE COUNTRY,
HOW TO BRING BACK ONTARIO
EDUCATED NURSES BACK INTO THE
PROVINCE, AND THEN HOW TO KEEP
NURSES WHO ARE HERE, RETAINED
IN THEIR PROFESSION.
IT IS MULTI-FACETTED DEALING
WITH REALLY ALL OF THOSE
CATEGORIES, AND TO PROVIDE
REALLY AN ENABLING ENVIRONMENT
SO THAT PEOPLE WHO WANT TO
WORK IN THE NURSING WORLD, THE
NURSING PROFESSION, ARE ABLE
TO DO THAT IN A REASONABLE
WAY.

Maureen says FOR NURSES TO COME
BACK, WHAT IS IT THEY'D LIKE?
IS MONEY THE ISSUE?
AND WE SHOULD EXPLAIN TO
PEOPLE WHY FULL-TIME VERSUS
PART-TIME IS SO IMPORTANT.
IT HAS TO DO WITH BENEFITS,
WITH KNOWING YOU HAVE A CAREER
AND NOT JUST A SHORT-TERM JOB.

Shirlee says ABSOLUTELY.

Maureen says WHAT WOULD NURSES
LIKE TO SEE BESIDES THE MONEY?

Shirlee says MANY NURSES WHO LEFT AND
WENT TO THE UNITED STATES OR
OTHER COUNTRIES, WHAT WE HAVE
HEARD VERY CLEARLY IS THEY
WANT AND WANTED FULL-TIME
EMPLOYMENT.
WHAT THAT MEANS, YOU'RE RIGHT,
IS THEY WANTED A CAREER IN
NURSING, AND THEY WANTED --
WANT TO BE VALUED AND ABLE TO
FUNCTION IN WHAT THEY HAVE
BEEN EDUCATED IN.
THAT ALSO MEANS THEY WANT TO
BE RECOGNIZED WITH BENEFITS,
WAGES, ETCETERA.
THEY WANT TO KNOW THEY HAVE A
LIFE CAREER WITHIN THE
PROFESSION.
BUT VERY CLEARLY, I THINK IN
ORDER TO BRING BACK MANY
NURSES AND WE ARE TARGETING
NURSES THAT HAVE BEEN EDUCATED
IN ONTARIO AND MOVE TO OTHER
COUNTRIES, THE CLEAR
CONSISTENT MESSAGE IS THAT
THEY ARE LOOKING FOR FULL-TIME
EMPLOYMENT, AND A WORK
ENVIRONMENT THAT WILL ALLOW
THEM TO PRACTICE AND PROVIDE
THE TYPE OF CARE THAT WILL
RESULT IN OPTIMAL PATIENT CARE
IN ANY SETTING.
AND WHAT THAT MEANS IS ENOUGH
NURSES TO WORK WITH.
ENOUGH EQUIPMENT THAT THEY'RE
ABLE TO WORK WITH EFFECTIVELY,
AND TO HAVE THE OPPORTUNITYS
TO MAKE DECISIONS HOW THE
LEVEL OF CARE IS PROVIDED.
IT IMPACTS THE NURSE AND
PATIENT AND FAMILIES.
THEY WANT TO PARTICIPATE IN
DECISIONS MADE THAT HAVE AN
IMPACT ON THE CARE THAT IS
PROVIDED AND HOW THEY CAN WORK
IN THAT TYPE OF A SETTING.

Maureen says LET'S GO TO CHERYL
IN NEWMARKET.

Cheryl says HI.

Maureen says HI.

Cheryl says I JUST FINISHED A
YEAR AGO.
I'M LIKE FIVE MINUTES AWAY
FROM THE HOSPITAL I DID MY
TRAINING AT.
AND I CAN'T GET A JOB.
I CAN'T GET A FULL-TIME JOB.
THERE IS NO PART-TIME'S
AVAILABLE.
I GREW UP FROM A NURSING
FAMILY FROM MY MOM TO ALL MY
AUNTS.
THEY ALL LEFT CANADA WITH THE
CUTBACKS AND WENT TO THE
STATES.
THE LAST ONE THAT LEFT, SHE'S
IN PORT CHARLOTTE.
SHE SAID COME ON DOWN.
NOW I AM GOING TO FLORIDA
BECAUSE I'M GUARANTEED A JOB
THERE.
I WILL DO MY REGISTERED
NURSING PROGRAMME WITH NO HOPE
IN RETURNING TO CANADA.
I FEEL AFTER GOING TO SCHOOL
THAT THE SYSTEM FAILED ME.
I'M SURE I WOULD HAVE MADE AN
EXCELLENT NURSE HERE BECAUSE
THAT'S MY LIFE.
I GREW UP IN THAT ENVIRONMENT
AND I LOVE IT.

Maureen says WHEN YOU READ
THESE NEWSPAPER STORIES ABOUT
A SEVERE NURSING SHORTAGE AND
YOU COULDN'T GET A JOB, WHAT
GOES ON IN YOUR MIND?

Cheryl says I SAID TO MYSELF
IT'S A JOKE.
IT'S REALLY -- IT'S REALLY,
REALLY -- TO ME, IT'S AN
INSULT.
I SPENT TWO YEARS JUST GOING
TO SCHOOL FULL-TIME AND HOPING
TO COME OUT AND JUST GO
STRAIGHT TO WORK.

Maureen says DO YOU ONLY WANT
TO WORK IN A HOSPITAL, CHERYL?

Cheryl says MY DREAM WAS TO BE
IN THE HOSPITAL.
THAT'S WHERE EVERYTHING
HAPPENS.
YOU KNOW, YOU LEARN A LOT
THERE.
AND YOU CAN TAKE WHAT YOU
LEARN IN THERE OUT INTO THE
COMMUNITY.
NOW AS I SAID, MY MOM, SHE WAS
ALWAYS AN EMERGE NURSE, SO I
DON'T KNOW ANYTHING ELSE OTHER
THAN BEING IN THE HOSPITAL
CIRCLE.
NOW I FEEL THAT NOW THAT I'M
FINISHED, AT LEAST I SHOULD
TRY THERE FIRST.
IF I'M NOT HAPPY IN THERE,
THEN MAYBE TRY COMMUNITY AND
NURSING HOME.
THAT'S THE LEAST OF THE LOT.
I REALLY WANTED TO BE IN THE
HOSPITAL.
LIKE, YOU KNOW, BE WHERE THE
ACTION IS.

Maureen says LET ME GO TO
SHIRLEE.
IS THAT WHAT YOU THINK THE
PROBLEM IS?
THIS HOSPITAL DOESN'T NEED
RPNs NOW?

Shirlee says IT SEEMS UNUSUAL.
WE ARE TRYING TO UNDERSTAND
THE DATA MORE CAREFULLY TO
REALLY SEE WHERE THE POSITIONS
EXIST THAT ARE VACANT, AND
WHAT IS THE DIFFICULTY IN
RECRUITING RNs OR REGISTERED
PRACTICAL NURSES BECAUSE THERE
SEEMS TO BE CONFUSION.
WE HEAR THE POSITIONS EXIST
AND WE HEAR PEOPLE SAY, “I
CAN'T GET A POSITION.”
IT IS A BIT CONCERNING TO KNOW
WHAT APPEARS TO BE SOME OF THE
DIFFERING FACTS WE'RE HEARING
NOW.
I DON'T KNOW MAYBE IN THIS
PARTICULAR SITUATION THERE ARE
NOT RPN POSITIONS IN THIS
PARTICULAR HOSPITAL, AT THIS
PARTICULAR TIME.
BUT I WOULD BE VERY SURPRISED
THAT THERE WOULD NOT BE
OPENINGS COMING UP VERY SOON
OR AN -- I'M ACTUALLY VERY
SURPRISED TO HEAR THERE ARE NO
POSITIONS.
CERTAINLY IN OTHER AREAS IN
HOME CARE AND IN OTHER
COMMUNITY AREAS, THERE ARE
ABSOLUTELY -- I WOULD BE VERY
SURPRISED IF THERE WOULD NOT
BE POSITIONS FOR THE
REGISTERED NURSE.

Maureen says WHAT ARE WORKING
CONDITIONS LIKE, THOUGH, FOR
THE HOME CARE NURSE COMPARED
TO THE HOSPITAL NURSE?

Shirlee says WELL, MUCH HAS CHANGED IN
THE HOME CARE ENVIRONMENT OVER
THE LAST THREE YEARS WITH A
WHOLE NEW DELIVERY MODEL AND
MANAGED COMPETITION.
AND COMMUNITY CARE ACCESS
CENTRES AND WHAT WE CALL
REQUEST OR PROPOSALS.
ONE IS COMPETING FOR THE WORK
WITH BUSINESSES.
ALL OF THAT IMPACTS THE NURSE
WORKING FOR THE AGENCIES WHO
HAVE HAD TO COMPETE FOR A
PRICE.
SO THERE HAVE BEEN ISSUES
RELATED TO WAGES AND BENEFITS
BEING PUT ON HOLD OR EVEN
LOWERED, AND REAL PRESSURE TO
PROVIDE FASTER VISITS, SHORTER
VISITS, SEE MORE CLIENTS AND
PATIENTS, WHEN IN FACT THE
ACUITY OF PEOPLE IN THE
COMMUNITY IS MUCH GREATER.
WE ARE JUST BEGINNING TO SEE
SOME INCREASES IN PRICING AND
SOME UNDERSTANDING OF SOME OF
THE DIFFICULTY WITH MANAGED
COMPETITION, WHICH IS GOOD
NEWS BECAUSE THERE HAS BEEN
INCREDIBLE DESTABILIZATION IN
THE HOME CARE ENVIRONMENT
WHERE REGISTERED NURSES AND
REGISTERED PRACTICAL NURSES
HAVE MOVED WHERE THE MONEY IS
AND THE FULL-TIME POSITION IS.

Maureen says THERE'S A BIG
TURNOVER IN THAT AREA.
THAT'S NOT GOOD.

Shirlee says IT CREATES MAJOR PROBLEM
WITH PATIENT CARE AND A MAJOR
PROBLEM WITH REALLY THE TALENT
FORCE OF NURSING.
PEOPLE ARE MOVING IN AREAS
THEY MAY NOT BE INTERESTED IN
PRACTICING.

Maureen says CHERYL, I WISH YOU
LUCK WHEREVER YOU WORK IN
NURSING.
THIS IS ANOTHER CHERYL IN
OAKVILLE.

Cheryl 2 says I HAVE A COMMENT TO
MAKE ABOUT THE RETENTION OF
SENIOR NURSES.
I WORK IN CRITICAL CARE, UNIT
IN A TEACHING HOSPITAL IN
TORONTO.
IT IS A UNIONIZED HOSPITAL.
I KNOW WE'RE LOSING A LOT OF
OUR SENIOR NURSES AND NOT
HAVING A LOT OF PEOPLE APPLY
TO COME TO THE CRITICAL CARE
AREAS.
IT'S DIFFICULT FOR PEOPLE TO
APPLY FOR FULL-TIME JOBS,
PART-TIME JOBS.
WE WORK NIGHTS, WEEKENDS,
HOLIDAYS.
WE'RE EXPOSED TO INFECTIOUS
DISEASES.
WE DEAL WITH DEATH AND DYING.
WE HAVE VIOLENT PATIENTS AND
FAMILIES A FEW TIMES A YEAR WE
HAVE EXTREMELY VIOLENT
SITUATIONS WE HAVE TO DEAL
WITH.
AND THERE'S JUST -- THE SALARY
IS JUST SO POOR WHEN YOU
CONSIDER HOW EXPERIENCED SOME
OF THESE NURSES ARE.
WE HAVE CRITICAL CARE
PROGRAMMES UNDER OUR BELTS.
A LOT OF PEOPLE HAVE DEGREES
IN MY UNIT.
WE START OUT IN A FAIRLY HIGH
SCALRIE AND LEVELS OUT.
AT NINE OR TEN YEARS YOU'RE AT
YOUR TOP LEVEL.
COST OF LIVING IS GOING UP AND
NURSES DO NOT SEE INCREASES.
SO I HAD A CONCERN THAT WHEN
WE HAD PAY EQUITY WE WERE
COMPARED TO JUNIOR PASTRY
CHEFS AND I'M NOT SURE PEOPLE
IN ONTARIO ARE AWARE OF THAT.
WHEN YOU'RE CRITICALLY ILL,
AND THEN WE GOT A SMALL RAISE
WHICH IS REALLY INSULTING.

Maureen says YOU'RE COMMUTING
FROM OAKVILLE TO DOWNTOWN
TORONTO.
I WAS READING ABOUT THE
PARKING COSTS.
TORONTO HAS A PARTICULAR
PROBLEM GETTING NURSES.
THEY WANT TO LIVE IN THE
SUBURBS BUT THE COMMUTE IS
COSTLY.
SOME HOSPITALS ARE THE
EQUIVALENT AFTER METRO PASS
FOR THE MONTH TO NURSES.
SICK KIDS HOSPITAL IS OFFERING
A RETENTION FEE, IF YOU STAY
TWO YEARS I THINK YOU GET
$6,000 OR SOMETHING LIKE THAT.
I THINK YOU'RE SAYING, CHERYL,
YOU SENIOR NURSES YOU AREN'T
OFFERED THE PERKS BECAUSE THEY
THINK THEY GOT YOU THERE.

Cheryl 2 says EXACTLY.
ONE OF THE ADMINVATEORS OF OUR
HOSPITAL TOLD ME THE PARKING
IS CONSIDERS A PRIVILEGE, NOT
A RIGHT.
I TOLD THEM, I PASS A NUMBER
OF COMMUNITY HOSPITALS ON THE
WAY TO WORK AND I'D HAVE SOME
PLACE TO LEAVE MY CAR.
IT'S A NECESSITY WHEN YOU HAVE
MOST OF THE STAFF COMING FROM
LONG DISTANCES.
WE HAVE PEOPLE COMING FROM
ORILLIA, BARRIE AND GUELPH TO
THE DOWNTOWN AREA.

Maureen says ARE YOU GOING TO
STICK IT OUT, CHERYL?

Cheryl 2 says WELL, YOU KNOW, I'M
ALWAYS CONSIDERING NOT
STICKING IT OUT.
I HAVE TWO CHILDREN NOW AND
I'M REALLY CONSIDERING MY
OPTIONS.
I PLAN TO GO BACK BECAUSE I DO
LOVE WHAT I DO.
AND, YOU KNOW, YOU HAVE SOME
REWARDS WHEN YOU SEE YOU CAN
MAKE A DIFFERENCE IN A
PATIENT'S AND FAMILY'S LIFE.
IT'S VERY STRESSFUL COMING
HOME HAVING LOST A PATIENT YOU
REALLY CARE ABOUT.

Maureen says I KNOW.
WE HAVE JUST BEEN THROUGH THIS
WITH MY FATHER-IN-LAW IN
SUDBURY.
THE NURSES ARE GREAT.
THERE WAS A FLESH EATING
DISEASE IN THAT HOSPITAL WHEN
WE WERE THERE.
ANY ADVICE?

Shirlee says I THINK WHAT CHERYL IS
RAISING IS A FUNDAMENTAL ISSUE
THAT WE'RE LOOKING FOR IN THE
NURSING PROFESSION.
AND THAT IS TO VALUE THE
NURSE.
AND THE SIGNALLING OF VALUING
THE NURSE DEALS WITH WAGES
COMPENSATION, DEALS WITH
UNDERSTANDING THE COSTS OF
DOING AND PROVIDING CARE WHICH
IS DRIVING, PARKING, ALL OF
THOSE TYPES OF THINGS.
WHAT SOMETIMES GETS LOST IN
THAT MESSAGE IS THAT NURSES
ARE INTERESTED JUST IN THE
MONEY.
NOT AT ALL.
THEY'RE INTERESTED IN THE
RECOGNITION AND THE VALUING OF
WHAT THEY DO THAT IS SO
IMPORTANT TO CLIENT CARE AND
IS SO IMPORTANT TO THE
PROFESSION.
AND REALLY, WHAT BRINGS NURSES
OR YOUNG ADULTS INTO NURSING
AND KEEPS NURSING INTO THE
PROFESSION IS THE RELATIONSHIP
THEY HAVE WITH PEOPLE.
AND ALL OF THE NURSES WE
TALKED TO, WE KNOW THAT THAT
IS VERY IMPORTANT.
BUT IN ADDITION, LIKE EVERY
OTHER PROFESSION, WE'RE
LOOKING FOR SIMPLY STANDARDS
FOR COMPENSATION, FOR BENEFITS
AND FOR WORK ENVIRONMENTS THAT
PROVIDE FOR A MEANINGFUL
PROFESSION.

Maureen says GOOD TO HEAR FROM
YOU, CHERYL.
THANKS FOR THE CALL.
DAVE IS IN WINDSOR.
HI, DAVE.

Dave says HI.

Maureen says WHAT DO YOU THINK?

Dave says I LIVE IN WINDSOR.
I'M THE HUSBAND OF A NURSE.

Maureen says SHE WORKS IN
DETROIT, RIGHT?

Shirlee says CALLER: YEAH, SHE DOES.

Maureen says HOW COME?

Dave says WHEN SHE GRADUATED
IN SPRING WE WENT AROUND
LOOKING FOR JOBS FOR HER.
WE WENT TO LONDON, WINDSOR,
CHATHAM AREA AND SHE COULDN'T
FIND A JOB.
SHE DIDN'T GET ONE PHONE CALL
FROM ANY OF THE HOSPITALS SHE
APPLIED TO.
SHE WENT TO THE STATES, AND I
COULD NOT BELIEVE THE PHONE
CALLS SHE WAS GETTING ON A
DAILY BASIS OFFERING HER JOBS
LEFT AND RIGHT.
THEY WANTED HER.
THEY'RE SO INTERESTED IN HER.
GIVING HER SIGNING BONUSES.
IT'S JUST ATHE DIFFERENCE.

Maureen says IF SOMETHING DID
OPEN UP IN WINDSOR THROUGH THE
INITIATIVES WE'RE HEARING
ABOUT THIS AFTERNOON, WOULD
SHE CONSIDER WINDSOR NOW?
OR DOES SHE LIKE TOO MUCH THE
WORKING CONDITIONS SHE HAS IN
DETROIT?

Dave says THAT'S IT.
IF THE NURSES DON'T HAVE THE
TOOLS, THE DOCTORS OR THE
RESOURCES, THE PRESSURE THE
NURSES HAVE, THEY CAN'T DO THE
JOB TO THEIR CAPACITY.

Maureen says WINDSOR HAS
PARTICULAR PROBLEMS.
THERE ARE DOCTOR AND
SPECIALIST SHORTAGES DOWN
THERE WHICH, SHIRLEE, YOU
AGREE FALLS INTO THE LAPS OF
NURSES AND AFFECTS THEIR
WORKING CONDITIONS.

Shirlee says YOU RAISED A VERY GOOD
POINT.
IT'S NOT JUST THE JOB.
BUT THEN WHAT'S THE WORK
ENVIRONMENT THAT THE NURSE
NEEDS TO PRACTICE WITHIN?
AND ARE THERE RESOURCES?
ARE THERE THE PHYSICIANS?
ARE THERE THE SPECIALISTS
NEEDED TO FUNCTION?

Maureen says WE ARE TALKING
ABOUT A SEVERE SHORTAGE OF
NURSES.
YET DID I READ YOU AGREED WITH
A REPORT THAT CANADA'S NOT IN
A HEALTH CARE CRISIS?
SO WHAT'S GOING ON THERE?
I THINK THE --

Shirlee says I THINK THE ISSUE IS AS IT
RELATES TO MEDICARE THAT WE
HAVE A PERFECTLY SUSTAINABLE
HEALTH CARE SYSTEM WITH
UNIVERSALITY.
THERE IS THE NEED TO MAINTAIN
OUR MEDICARE SYSTEM.
AND THAT THAT CAN HAPPEN AND
IS AFFORDABLE IF WE CHANGE THE
WAY WE ARE PROVIDING CARE IN
MANY WAYS.
WE'RE A FORM OF PRIMARY HEALTH
CARE AND USING NURSE
PRACTITIONERS IN A VERY
DIFFERENT WAY, A WHOLE
MULTI-DISCIPLINARY APPROACH
CAN ABSOLUTELY CHANGE WHAT WE
ARE NOW SPENDING IN THE WHOLE
HEALTH CARE SYSTEM.
THE EMERGENCY ROOMS WOULD BE
USED MORE EFFECTIVELY IF WE
ADD A WHOLE DIFFERENT APPROACH
AND MANY NEW SOLUTIONS THAT
ARE DIFFERENT, AND ARE
DIFFERENT THAN THE TRADITIONAL
WAY OF PROVIDING MEDICAL
SERVICES AND HOSPITAL
SERVICES.
SO IT'S NOT TO SUGGEST THERE
ARE PROBLEMS, ABSOLUTELY.
IS THE SOLUTION TO SIMPLY DO
AWAY WITH THE CANADA HEALTH
SYSTEM WITH THE WHOLE
UNIVERSALITY OF WHAT MAKES US
I THINK CANADIANS AND HAVE
ACCESS TO HEALTH CARE?
WE ABSOLUTELY BELIEVE THAT IS
NOT THE CASE.

Maureen says I AGREE WITH THE
REPORT OUT.

Shirlee says THERE ARE MANY THINGS THAT
CAN BE DONE AND MANY CHANGES
THAT WILL BE NECESSARY TO
MAINTAIN THE WONDERFUL SYSTEM
WE HAVE.
SO IT'S NOT ABOUT THE
PROBLEMS.
THERE'S NO ARGUMENT.
IT'S THE SOLUTIONS AND HOW TO
MOVE FORWARD WITH THOSE
SOLUTIONS.

Maureen says THANK YOU FOR
THAT.
MARLENE IS IN THUNDER BAY.
HI, MARLENE.

Marlene says I HAVE A QUESTION
ABOUT THE RPN AND EDUCATION
AND UPGRADING THE RPN.
I HAVE BEEN IN THE
INSTITUTIONS FOR MANY YEARS,
HAVE EXPERIENCE, HAVE TRAINING
AND ADDITIONAL DEGREE IN OTHER
AREAS.
HOW CAN AN RPN FAST-TRACK
HERSELF?

Maureen says TO AN RN.
IS THAT WHAT YOU'RE ASKING?

Marlene says INTO A NURSING
DEGREE PROGRAMME.
I HEAR THE GOVERNMENT IS
PUTTING UP SOME MONEY FOR
TRAINING NURSES.
BUT HOW IS IT HELPING THE
NURSE THAT'S ON THE JOB THAT
DOESN'T WANT TO QUIT HER JOB
TO GO BACK TO SCHOOL FOR TWO
YEARS?
IS THERE A WAY TO DO IT?

Shirlee says WELL, WE'RE LOOKING AT A
NUMBER OF INITIATIVES BOTH FOR
REGISTERED PRACTICAL NURSES
AND REGISTERED NURSES TO DEAL
WITH BOTH INCREASED EDUCATION
AND SKILLS TO DEVELOP TO MOVE
INTO OTHER AREAS OF WORKING IN
THE HEALTH SYSTEM.
THAT'S ONE AREA.
THEN AS YOU'RE TALKING ABOUT
ALSO, TO MOVE FROM A
REGISTERED PRACTICAL NURSE TO
A REGISTERED NURSE, AND HOW TO
COMPRESS THE EDUCATION SO THAT
THAT'S MORE ACHIEVABLE.
BUT THE REALITY IS THAT IT
WILL TAKE AN INVESTMENT OF
BOTH THE INDIVIDUAL AND THE
INVESTMENT OF MONEY AND
DOLLARS FROM THE GOVERNMENT.
IT IS A SHARED INVESTMENT OF
HOW TO UPGRADE AND MOVE INTO
OTHER AREAS OF THE NURSING
WORLD.
AND I THINK THAT THAT'S THE
CHALLENGE IN THE BUSYNESS OF
OUR LIVES TO FIND THE TIME
TO -- BUSYNESS OF OUR LIVES TO
TAKE TIME, INVEST IN EDUCATION,
ETCETERA.
IT'S A PARTNERSHIP.

Maureen says IS THAT SOMETHING
I HEARD THEY OFFER IN THE
STATES TOO?
THE HOSPITAL PAYS FOR YOUR
UPGRATING, ONGOING TRAINING?

Shirlee says ABSOLUTELY.
THAT'S ANOTHER MESSAGE WE HAVE
HEARD.
GREATEST SUPPORT FOR ONGOING
EDUCATION BOTH IN WHAT I CALL
LIFELONG LEARNING FOR EVERY
AREA OF THE NURSING
PROFESSION.
AND ALSO UPGRADING TO OTHER
AREAS.
SO IT'S A COMBINATION OF BOTH
WHERE I THINK WE NEED TO
CONSTANTLY BE LEARNING, AND
THEN UPGRADING TO MOVE TO
OTHER AREAS OF THE HEALTH CARE
SYSTEM WE'RE INTERESTED IN.

Maureen says THANK YOU FOR
JOINING US, SHIRLEE.
SHIRLEE SHARKEY IS PRESIDENT
OF THE REGISTERED NURSES
ASSOCIATION.
YOU CAN CALL THE RNAO AT
416-599-1925 OR VISIT THEIR
WEBSITE AT WWW.RNAO.ORG.
WHEN WE COME BACK, WE WILL
TALK ABOUT CHANGES IN THE
ENERGY AND BANKING SECTORS,
AND HOW THEY WILL AFFECT YOUR
POCKETBOOK.

Music plays. The show goes to a commercial break.

Maureen says WELCOME BACK.
TD BANK CUSTOMERS PAYING $5 A
MONTH FOR ELECTRONIC BANKING
WILL NOW HAVE TO FORK OVER
$12.95 FOR THE SAME SERVICE,
THAT AFTER PROMISES TD's
MERGER WITH CANADA TRUST WOULD
BE BETTER FOR THE CUSTOMER.
RESIDENTS OF CALIFORNIA AND
ALBERTA ARE DISCOVERING
DEREGULATING HYDRO POWER AND
GAS DIDN'T WORK OUT IN THEIR
POWER.
TO TALK ABOUT THOSE SUBJECTS
IS TROR COLUMNIST ELLEN
ROSEMAN.
LET'S TALK ABOUT THE BLACKOUTS
OF CALIFORNIA.
CALIFORNIANS ARE BLAMING IT ON
DEREGULATION OF HYDRO THERE.
IS THAT THE CASE?

The caption changes to “Ellen Roseman. Consumer columnist.”

Ellen is in her mid-forties, with shoulder length curly blond hair with bangs. She wears a minty green turtleneck sweater, black blazer and a white and green scarf.

Ellen says IT WAS A BOTCHED
DEREGULATION.
THE IDEA OF DEREGULATION
INSTEAD OF ONE MONOPOLY
PROVIDER, YOU WILL INTRODUCE A
NUMBER OF GENERAL RATEORS THAT
WILL BE COMPETING WITH EACH
OTHER ON AN OPEN MARKET.
THROUGH COMPETITION, PRICES
WILL COME DOWN.
BUT THE PROBLEM IS BEFORE YOU
DEREGULATE THE MARKET, YOU
HAVE TO MAKE SURE THERE ARE
ENOUGH PROVIDERS, THAT THERE'S
A CHOICE OF PROVIDERS, AND
THEY HAVE THE ABILITY TO
GENERATE A LOT OF POWER.
AND IN CALIFORNIA, THEY DIDN'T
HAVE THAT POWER CAPACITY.
AT THE SAME TIME THEY FROZE
THE PRICES AT THE RETAIL LEVEL
BECAUSE THEY FELT THAT, YOU
KNOW, POLITICALLY CONSUMERS
DIDN'T WANT TO PAY MORE.
AND THAT DID TWO THINGS.
NUMBER ONE, IT PROVIDED A CAP
ON RATES THAT DISCOURAGED
INVESTMENT, SO YOU DIDN'T HAVE
NEW PEOPLE COMING IN BUILDING
POWER BECAUSE THEY COULDN'T
CHARGE FOR IT.
AND CONSUMERS DIDN'T HAVE
INCENTIVE TO SAVE POWER AND
CONSERVE ENERGY.
THEY WERE USING LOTS OF
ENERGY.
DEMAND SKYROCKETED.
THE UTILITIES COULDN'T BUY
POWER AT LONG-TERM RATES UNDER
CONTRACTS.
THEY HAD TO BUY IN THE SPOT
MARKET, SPOT MARKET MEANING
DAILY PRICES.
SPOT MARKET PRICES ROSE
THROUGH THE ROOF.
AND THERE WAS A CAP AT THE
RETAIL LEVEL.

Maureen says THEY HAVE TO HAVE
BLACKOUTS --

Ellen says IMAGINE SILICON VALLEY NOT
HAVING ENOUGH POWER FOR THE
COMPUTERS.
THE SUPER BOWL THERE MAY NOT
BE THE ABILITY FOR EVERYBODY
TO WATCH IT ON TV.

Maureen says IF I LISTEN TO
WHAT YOU'RE SAYING, IF THEY
DIDN'T PUT THE CAPS ON, IT'S
INEVITABLE PRICES FOR HYDRO
WOULD HAVE GONE UP IN
CALIFORNIA BECAUSE THEY WOULD
HAVE HAD TO PAY FOR THIS
INVESTMENT IN NEW WAYS TO
GENERATE POWER.
WHO WILL PAY FOR THAT OTHER
THAN THE CUSTOMER?

Ellen says THEY COULD HAVE PERHAPS HAD
A LONGER LEAD TIME, MADE IT
VERY ATTRACTIVE FOR COMPANYS
TO COME IN AND INVEST IN NEW
POWER FACILITIES AND GOT RID
OF THE RATE CAP.
THAT COULD HAVE DONE IT.
I THINK THERE ARE STILL
TRANSITION COSTS.
IN ONTARIO, WE HAVE LOCAL
MUNICIPAL ASSOCIATIONS WHICH
HAVE TENDED TO BE OWNED BY THE
CITY GOVERNMENTS.
THE GOVERNMENT, AS PART OF ITS
DEREGULATION, SAID YOU WILL
TURN YOURSELVES INTO
CORPORATIONS.
THAT MOVE ALONE HAS CAUSED A
LOT OF THEM TO WANT HIGHER
RATES, BECAUSE THEY HAVE TO
PAY TAXES.
THEY HAVE DEBT, AND A LOT OF
THESE MUNICIPAL MUNICIPALITIES.
THE GOVERNMENT GOT WIND OF
THIS AND SAID THIS ISN'T SO
GOOD.
SO THEY TOLD THE LOCAL
MUNICIPAL ASSOCIATIONS THAT
CAN RAISE RATES BUT THEY HAVE
TO PHASE IT IN, AND THERE'S A
CAP HOW MUCH THEY CAN RAISE
THEIR RATES.

Maureen says WHERE ARE WE AT
WITH HYDRO DEREGULATION IN
ONTARIO?

Ellen says ABOUT HALFWAY.

Maureen says MIKE HARRIS SAID
WE WILL DO IT SLOWLY, PUT THE
BRAKES ON A LITTLE BIT.

Ellen says A LOT OF THE GROUND WORK
HAS BEEN LAID, BUT THE OPENING
THE MARKET TO COMPETITION WAS
SUPPOSED TO HAPPEN LAST
NOVEMBER FIRST.
THE GOVERNMENT FELT THE
INDUSTRY WASN'T READY FOR IT
YET.
THERE WERE A LOT OF PIECES
THAT WEREN'T PUT IN PLACE AND
THEY NEVER GAVE A NEW
DEADLINE.
A LOT OF US OPERATED UNDER THE
ASSUMPTION IT WOULD BE MAY
FIRST.
ONTARIO IS LINE THE CALIFORNIA
OF CANADA.
THE RICHEST, MOST POPULACE
AREA, THE SEAT OF THE
INDUSTRIAL HEARTLAND.
WHAT HAPPENS IN ONTARIO COULD
HAVE EFFECTS ALL OVER CANADA.
THE GOVERNMENT WILL TREAD VERY
SLOWLY AND CAREFULLY.
WE HAVE TO MAKE SURE WE HAVE
ENOUGH GENERATING CAPACITY
HERE AND IT'S ATTRACTIVE FOR
INVESTMENT.
IF WE'RE STALLED HALFWAY IN
THE MIDDLE, WE WON'T SEE MUCH
NEW INVESTMENT.
WE KIND OF HAVE THE WORST OF
BOTH WORLDS.

Maureen says LET'S TURN TO THE
OTHER FORM OF ENERGY SOME OF
US NEED, AND THAT'S NATURAL
GAS.
I HAVE NOT SEEN MY NATURAL GAS
BILL GO UP YET.
AND I'M ON THE EQUAL BILLING
PLAN.
IS THAT WHY I HAVEN'T SEEN THE
JUMP?

Ellen says YES.
I THINK IT HAS GONE UP TO SOME
EXTENT.
THE EQUAL BILLING THIS YEAR IS
HIGHER THAN LAST YEAR.
WE HAVE HAD ANOTHER RATE
INCREASE SINCE THEN THAT WILL
AFFECT PEOPLE WHO PAY MONTH BY
MONTH.
WE'LL PROBABLY SEE IT IN OUR
FEBRUARY BILLS, THE BILLS THAT
ARRIVE IN FEBRUARY FOR THE
JANUARY CONSUMPTION BECAUSE IT
CAME ON JANUARY FIRST.
YOU WILL HAVE IT AT THE END OF
YOUR BILLING CYCLE.

Maureen says WILL IT BLOW ME
AWAY?

Ellen says IT'S VERY LARGE.
EACH INCREASE, AND WE HAVE HAD
A COUPLE OF THEM, HAVE BEEN IN
THE RANGE OF 20 PERCENT TO 30 PERCENT.
ON THE TOTAL BILL.
THE GAS ALONE HAS DOUBLED, THE
COMMODITY HAS DOUBLED SINCE
LAST YEAR.
THE COMMODITY ITSELF IS ONLY
HALF YOUR BILL.

Maureen says DOES THIS HAVE TO
DO WITH THE DEREGULATION THAT
HAVE SECTOR OR JUST
COINCIDENCE THE PRICE OF
NATURAL GAS ROSE AT THE SAME
TIME WE WERE DEREGULATING IT?

Ellen says I WOULDN'T BLAME IT ON
DEREGULATION BECAUSE IN GAS
THAT'S HAPPENED FOR A WHILE.
IT'S THE CONSEQUENCE OF OIL
SHORTAGE.
PART OF THE REASON OIL HAS
GONE UP SO MUCH, YOU SEE IT AT
THE LOCAL GAS LIEN PUMP AS
WELL, ELECTRICITY IS GENERATED
THROUGH NATURAL GAS.
YOU BURN NATURAL GAS TO GET
ELECTRICITY.
IN CALIFORNIA THE ELECTRICITY
PLANTS ARE USING NATURAL GAS,
AND CANADIAN GAS IS PIPED TO
THE U.S. TO FEED THIS
CONSUMPTION.
IT'S ALSO BEEN A COLD WINTER.
THE MARKET HAS BEEN EXPECTING
NATURAL GAS TO GO UP.
ALL THAT HAS FUELLED A HIGHER
INCREASE.

Maureen says YOU HAVE BEEN
WATCHING WHAT'S BEEN HAPPENING
IN ALBERTA WHERE PEOPLE HAVE
JUST SEEN THEIR PRICE OF
NATURAL GAS INCREASE BY 50 PERCENT
AFTER DEREGULATION.
ARE THEY RIGHT TO BLAME
DEREGULATION ON THAT?

Ellen says THEY ALSO DEREGULATED THEIR
ELECTRICITY.
THE ALBERTA GOVERNMENT HAS SO
MUCH REVENUE FROM THE OIL,
THAT IT'S BAY PAYING BACK
PEOPLE REBATES, KIND OF LIKE
IN ONTARIO, THE GOVERNMENT
PAID 200 DOLLAR CHEQUE OUT OF ITS
REVENUES.
IN ALBERTA THEY HAVE MORE
MONEY THAN THAT.
THEY ARE PAYING NICE REBATES
TO COMPENSATE THE FUEL PRICES.

Maureen says WE WON'T SEE THAT
IN ONTARIO.

Ellen says ESPECIALLY SINCE WE HAD OUR
200 DOLLAR REBATE.

Maureen says ENBRIDGE OFFERING
FIVE-YEAR FIXED RATE FOR THE
FIRST 1,000 CUSTOMERS?
IT WAS WEIRD.
LAST TIME YOU WERE ON I WAS
ASKING ABOUT THE FIXED RATE
CONTRACTS FOR HYDRO.
WHAT WOULD YOU SAY FOR
SOMETHING LIKE THAT FOR
NATURAL GAS?

Ellen says THEY HAVE BEEN AROUND FOR A
LONG TIME.
I WOULD SAY THE LAST THREE,
FOUR YEARS, CUSTOMERS WHO
SIGNED UP FOR FIXED RATES IN
THE PAST HAVE DONE QUITE WELL
BECAUSE THE GOES PRICE HAS
DONE NOTHING BUT GO UP.
BUT NOW ENBRIDGE, FOR THE
FUTURE, ENBRIDGE AND OTHERS,
THERE ARE SEVERAL COMPANIES --
THERE ARE QUITE A NUMBER OF
COMPETITORS, THEY ARE OFFERING
HIGHER THAN A CURRENT RATE.
THE CURRENT RATE IS 24 CENTS A
CUBIC METRE.
THEY ARE OFFERING 28.8 PERCENT.
IT'S ABOVE THE MARKET RATE.
WE'RE RIGHT AT THE HEIGHT --
CAN'T SAY MARKETS HAVE PEAKED
BUT THEY ARE VERY MUCH HIGHER
THAN THEY USED TO BE.
I'M PAYING MORE THAN THE
CURRENT PRICE BUT PAYING IT
FOR THE NEXT FIVE YEARS.
YOU DON'T KNOW WHAT IT WILL
HAPPEN IN THE NEXT FIVE YEARS.
IT COULD COME DOWN AGAIN.
YOU MAY DO BETTER IN THE SHORT
TERM BUT YOU MIGHT BE HIGHER
THAN IN THE LONG TERM.
IT'S DIFFICULT FROM THE
CUSTOMER POINT OF VIEW.
WE DON'T KNOW WHAT'S HAPPENING
IN THESE MARKETS.
WE'RE GAMBLING BUT HAVEN'T A
CLUE HOW TO PREDICT WHAT'S
GOING ON.
IT'S LIKE THE MORTGAGE WHERE
YOU TIE THE RATE UP FOR FIVE
YEARS BUT YOU HAVE MORE
INFORMATION ABOUT INTEREST
RATES THAN HYDRO AND GAS
RATES.

Maureen says I'LL DO WHAT YOU
DO.
WHAT ARE YOU DOING?
ARE YOU LOCKING IN?

Ellen says I LOCKED IN MY GAS IN THE
FALL, ABOUT SEPTEMBER, AT A
PRICE OF 20 CENTS.

Maureen says GOOD FOR YOU.

Ellen says I JUST WASN'T SURE.
I WAS READING SO MUCH ABOUT --
MOST EXPERTS I THINK SAY
NATURAL GAS WILL STAY HIGH FOR
THE NEXT YEAR, MAYBE TWO
YEARS.
NOBODY IS GOING FURTHER THAN
TWO YEARS.
WITH ELECTRICITY I DIDN'T DO
IT.
THE MARKET HASN'T OPENED.
I DON'T KNOW WHAT I WOULD PAY
OTHERWISE.
IT'S HARD FOR THE AVERAGE
POWER CONSUMER TO PAY.
I WAS ADVISING PEOPLE TO HOLD
OFF.

Maureen says NOW TO THE BANKS.
WHY ARE TD CUSTOMERS UP IN
ARMS THESE DAYS?

Shirlee says NOT ALL OF THEM BUT MANY OF
THEM SIGNED ON TO THE 5 DOLLAR
ACCESS PLAN.
IF YOU DID ALL YOUR BANKING BY
PHONE, INTERNET, INTERNET --
BANK MACHINE, IT WAS
UNLIMITED.
YOU WENT IN THE BRANCH AND GOT
UNLIMITED TRANSACTIONS.
THEN TD ACQUIRES CANADA TRUST
AND SAYS, YOU KNOW, WE'RE
GOING TO MERGE THE TWO AND
MAKE THEM THE BEST OF BOTH.
THEY DECIDED CANADA TRUST
SCORED HIGHER IN TERMS OF
CUSTOMER SERVICE, EVEN THOUGH
TD WAS MUCH BIGGER.
THEY WERE ADAPTING THE CANADA
TRUST SERVICE MODEL.
ALL OF THE TD CUSTOMERS ARE
PAYING CANADA TRUST RATES.
CANADA TRUST HAD NOTHING LIKE
THIS TD ACCESS PLAN.
WHAT TD DID IS SAY IF YOU HAVE
THE 5 DOLLAR ACCESS WE'RE SWITCHING
YOU TO THE 3.95 DOLLAR TD PLAN.
BUT THEN YOU HAVE TEN
TRANSACTIONS, TEN ELECTRONIC
TRANSACTIONS WHICH IS NOTHING.
IF YOU USE YOUR DEBIT CARD A
LOT, YOU WOULD BE UP TO 50
TRANSACTIONS AND WHEN YOU COST
THAT OUT, IT'S QUITE HIGH.
THE NEAREST COMPARABLE PLAN IS
12.95 DOLLARS.
THERE WERE A COUPLE EXTRA
CHARGES YOU MIGHT PLAY AS
WELL.
MANY CUSTOMERS WERE SAYING I'M
GOING FROM 5 TO 16 TO 18 DOLLARS A
MONTH.
THEY WERE FURIOUS.
IF YOU WROTE TO TORONTO
DOMINION YOU GOT SORRY, THIS
IS THE PLAN.
WE'RE NOT CHANGING ANYTHING.
WE'RE NOT GRANDFATHERING OUR
CUSTOMERS.
THERE IS A MASS PROTEST AND
MANY ARE GOING TO THE
ELECTRONIC ALTERNATIVE LIKE
PRESIDENT'S CHOICE FINANCIAL,
ING DIRECT.

Maureen says TELL US HOW THOSE
WORK.
WHAT ARE THE PROS AND CONS?

Ellen says THEY DON'T HAVE BRANCHES.
PRESIDENT'S CHOICE HAVE KIOSKS
IN THE LOBLAWS STORES WITH
PEOPLE IN THEM.
YOU CAN TALK TO A PERSON AND
USE A TERMINAL AND SO ON.
THEY'RE MUCH LESS COMPLICATED
THAN A REGULAR BANK.
INSTEAD OF A WHOLE VARIETY OF
CHEQUING ACCOUNTS, YOU HAVE
ONE CHEQUING ACCOUNT, RUN
MORTGAGE, ONE LINE OF CREDIT.
THEY OFFER QUITE A LOT OF
SERVICES.
THEY ARE TRYING TO COMPETE
WITH BANKS BUT ON A MORE
EFFICIENT BASIS AND IN GENERAL
YOU ARE SUPPOSED TO DO YOUR
TRANSACTION BY TELEPHONE OR
INTERNET.
IF YOU'RE COMFORTABLE WITH
THAT, YOU'LL BE FINE.
IF YOU'RE USED TO GOING INTO A
BRANCH, YOU WON'T LIKE IT,
ESPECIALLY SINCE YOU WILL HAVE
A BIT OF A DELAY.
IF YOU WANT MONEY OUT OF YOUR
SAVINGS ACCOUNT, YOU CAN'T USE
YOUR ATM AND GET IT THAT WAY.
YOU HAVE TO PUT THE ORDER IN
BY PHONE AND IT WILL BE IN
YOUR ACCOUNT THE NEXT DAY.

Maureen says WHAT ABOUT LOANS
AND A PLAN TO PAY OFF YOUR
DEBT AND THAT SORT OF THING?

Ellen says YOU WON'T GET THE DEPTH OF
FINANCIAL PLANNING ADVICE YOU
WOULD GET AT A BANK.
DEPENDS ON YOUR BANK.
YOU MIGHT NOT GET IT AT A BANK
EITHER.
PEOPLE AT THE KIOSKS IN THE
LOBLAWS STORES, THEY ARE
GENERALISTS.
THEY HAVE TO KNOW A LITTLE BIT
ABOUT THE PRODUCTS THE BANKS
OFFER.
THEY'RE NOT FINANCIAL
PLANNERS.
IF YOU NEED ADVICE, THIS ISN'T
THE PLACE TO GO.
IF YOU'RE PRETTY GOOD AT
FIGURING OUT HOW TO DO THINGS
ON YOUR OWN OR YOU HAVE
SOMEBODY ELSE GIVING YOU
ADVICE, YOU WILL DO OKAY.

Maureen says YOU SAY TD IS
STANDING FIRM.
DO YOU THINK THERE'S ANYTHING
BANKING CUSTOMERS CAN DO TO
EXPRESS DISSATISFACTION WITH
SERVICE CHARGES AND BANKS?

Ellen says I THINK THEY CAN WRITE.

Maureen says DOES IT DO ANY
GOOD?
LEAVING AND GOING TO THE
VIRTUAL BANKS, WILL THEY GET
THE MESSAGE?

Ellen says I WOULD HOPE SO.
IT'S EARLY IN THE TD.
THEY HAVE BEEN INFORMING
CUSTOMERS THIS MONTH.
IF THEY GET ENOUGH LETTERS,
THEY MIGHT RETHINK IT.
THE BANKS ARE SAYING WE ARE
SUPPORTING A BIG BRANCH
NETWORK.
THIS IS COSTLY.
IF YOU WANT THAT, YOU HAVE TO
PAY FOR IT.
THEY ASSUME MOST CANADIANS
WANT A LITTLE BIT OF BRANCH
SERVICE.
THAT'S WHY THE TD ACCESS PLAN
WHICH WAS ALL ELECTRONIC, THEY
GIVE YOU A FEW FREE BRANCH
TRANSACTIONS TO KIND OF LET
YOU GO INTO THE BRANCH MORE
OFTEN.
THEY FEEL IF THEY'RE
SUPPORTING IT, CUSTOMERS WANT
TO USE IT.

Maureen says WE HAVE COVERED A
LOT OF TERRITORY.
YOU'LL HAVE TO COME BACK AND
DO IT AGAIN.
YOU CAN READ ELLEN'S COLUMNS
IN “THE TORONTO STAR” AND YOU
CAN E-MAIL HER AT EROSEMA@THETHESTAR.CA.
NEXT UP, TOMENCE WILL PREPARE
US FOR WEEKEND MOVIE-GOING, SO
STAY TUNED.

The show goes to a commercial break.

Maureen says WELCOME BACK.
WHEN THE NAMES JACK NICHOLSON
AND BRAD PITT ARE ON THE
MARQUEE, IT'S BOUND TO EXSITE
MOVIEGOERS.
JOINED BY TOMENCE.
LET'S START WITH BRAD PITT'S
MOVIE “SNATCH.”
CAN YOU EXPLAIN THE TITLE?

The caption changes to “Thom Erns. Movie Buff.”

Thom is in his early forties, clean-shaven and with short wavy graying hair. He wears glasses, dark trousers and a beigey gray shirt.

Thom says THE TITLE WAS GOING TO BE
DIAMONDS.
SNATCH IS A MUCH CATCHY TITLE.
SNATCH IS GRABBING SOMEONE OUT
OF SOMEONE'S HANDS AND MAKING
A RUN FOR IT THAT HAPPENS
FREQUENTLY IN GUY RICHIE'S
FILMS.

Maureen says MARRIED TO
MADONNA.

Thom says I DON'T KNOW HOW LONG BUT
HE IS PRESENTLY.
THAT HAS HIM AS MUCH NOTORIETY
AS HIS FILMS.
LOCK, STOCK AND TWO SMOKING
BARRELS WAS HIS FIRST FILM,
AND THIS IS HIS SECOND.

Maureen says THIS IS ONLY HIS
SECOND MOVIE.

Thom says FIRST FEATURE FILM.
HE'S DONE A FEW SHORTS.
THIS IS HIS SECOND FILM.
IT'S VERY MUCH LIKE LOCK,
STOCK AND TWO SMOKING BARRELS.
SNATCH WORKS BETTER IF YOU
HAVEN'T SEEN THE FIRST ONE IN
AT LEAST A WHILE.

Maureen says IS THAT TRUE?
OKAY.
LET'S TAKE A LOOK AT SNATCH,
AND WE'LL TALK ABOUT IT.

Thom says YES.

Snatch’s trailer rolls.

At a gipsy camp, the narrator says THERE'S A PROBLEM WITH
GYPSIES.

Brad Pitt’s character says WHAT ARE YOU DOING?

The narrator says YOU CAN'T UNDERSTAND MUCH
OF WHAT'S BEING SAID.

Two male characters speak in gipsy dialect.

The narrator says IT'S NOT IRISH.
IT'S NOT ENGLISH.

One of the men says HOW ARE YOU?

Brad Pitt’s character speaks gipsy.

The narrator says IT'S JUST PARKER.

A tall well-built man gets off a car.

Brad Pitt’s character LOOK AT THE SIZE OF HIM.
LOOK AT YOU.
KIDS, HOW BIG IS HE?

A teenage boy says BIG MAN, FOR SURE.

Brad Pitt’s character MAN, LOOK AT THE SIZE OF
THIS FELLA.

He throws punches in the air and says
YOU LOOK LIKE A MATCH.

A middle aged woman says GET OUT OF THE WAY, MICKEY.

Brad Pitt’s character says GET YOUR HANDS OUT OF
THERE.
CUP OF TEA FOR THE BIG FELLA?

The woman says DON'T BE SILLY, MICKEY.
OFFER THE MAN A PROPER DRINK.

Maureen says I UNDERSTAND
UNDERSTOOD “BIG FELLA.”

Thom says OR “CUP OF TEA.”
THAT'S PART OF THE CHARM OF
THE MOVIE IS THE HEAVY
BROGUES.
BRAD PITT IS WONDERFUL IN
THIS.
HE REALLY IS.
I HAVE TO SAY THIS IS THE
FAVOURITE ROLE I HAVE SEEN
BRAD IN.

Maureen says I HEAR HE CALLED
GUY RICHIE AND BEGGED HIM TO
PUT HIM IN THIS MOVIE.
SINCE HE HAD JUST COME OFF
FIGHT CLUB, RICHIE FIGURES HE
KNOWS HOW TO BOX.

Thom says HE PLAYS A BARE-FISTED
BOXER, TATTOOED.
IT'S A SMART MOVE BY THESE
ACTORS.
ALSO MAKES AN APPEARANCE IN
THIS.
A WHOLE NEW WAVE OF BRITISH
CINEMA COMES OUT.
GUY RICHIE IS A LEADER IN IT.

Maureen says BENICIO DEL TORO.

Thom says HE'S IN PRAFK AND IN THIS
FILM AND ALSO IN THE PLEDGE.

Maureen says TELL ME ABOUT THE
PLEDGE.

Thom says THIS IS MADONNA'S OTHER
HUSBAND, HER EX.
THIS IS SEAN PENN.
YOU CAN'T FIND TWO MORE DITCH
SENSEILITYS BETWEEN GUY RICHIE
AND SEAN PENN WHICH TELLS YOU
SOMETHING ABOUT MADONNA.
THIS IS A VERY MEDITATIVE
PIECE.
IT'S LONG.
IT'S MAPPED OUT LIKE A GREEK
TRAGEDY.
I KNOW THIS MAY SOUND ABSURD
BUT MAY BE ONE OF THE BEST
PERFORMANCES NICHOLSON HAS
DONE.
HE'S VERY RESTRAINED.
THE PROBLEM WITH THIS FILM FOR
ITSELF IN THAT IT WON'T FIND
AN AUDIENCE IS IT'S ALL OLDER
PEOPLE.
NONE WHO ARE PARTICULARLY
ATTRACTIVE IN THIS FILM.
IT IS A SLOW MOVING PIECE THAT
HAS A VERY GOOD STORY TO TELL.

Maureen says GIVE US A SKETCH
OF THE STORY.

Thom says IT'S ABOUT A YOUNG GIRL
GOES MISSING -- SHE'S
MURDERED.
THE WRONG MAN WHO PLAYS A
NATIVE IS ACCUSED AND ACTUALLY
KILLS HIMSELF BECAUSE HE
THINKS HE WILL BE CHARGED FOR
THE CRIME.
HE'S INNOCENT.
OF COURSE ONLY NICHOLSON
KNOWS.
IT'S NOT SO MUCH A MYSTERY.
THAT WOULD BE MISLEADING THE
AUDIENCE.
IT'S ABOUT A DETERIORATION OF
A MAN WHO JUST RETIRED,
DOESN'T KNOW WHAT HE WILL DO
YET.
HE BECOMES OBSESSED WITH THIS
ONE CASE.

Maureen says OK, LET’S TAKE A
LOOK AT THE CLIP FROM THE PREDGE.

At an office, a man says WHAT MADE YOU THINK THE
LARSON GIRL WASN'T MURDERED?

Nicholson’s character says THIS DID.
THIS CONVINCED ME.
JENNY'S DRAWING.
THE PORCUPINE GIANT.
I HAVE REASON TO BELIEVE,
BASED ON MY CONVERSATIONS AND
INTERVIEWS, THAT JENNY LARSON
MADE THIS DRAWING DAYS BEFORE
SHE WAS MURDERED.
I HAVE REASON TO BELIEVE SHE
WAS MEETING WITH THIS MAN SEEN
HERE AS A GIANT ALL DRESSED IN
BLACK ON A REGULAR BASIS.
THIS IS NOT AN INDIAN.
THIS IS NOT AN INDIAN TYPE.
YOU SEE THIS CAR HERE, THIS
BIG BLACK CAR?
THIS IS NOT A TRUCK.
THIS IS NOT A MAROON TRUCK
LIKE WADENAW DROVE.
THIS IS A BIG, BLACK STATION
WAGON.
ACCORDING TO AN INTERVIEW WITH
A GIRL I INTERVIEWED WITH --
THESE ARE PORCUPINES.

The other man says PORCUPINES AND GIANTS.
YOU HAVE TO GET A HOLD OF
YOURSELF, JERRY.
THE CASE IS CLOSED.

Nicholson’s character says I MADE A PROMISE.
I MADE A PROMISE TO FIND GINNY
LARSON'S MURDER.
I INTEND TO KEEP IT.

Maureen says JACK NICHOLSON IN
THE PLEDGE.

Thom says IT'S REMARKABLE.
MANY TIMES WE HAVE SEEN
NICHOLSON.
YOU CAN SAY HE THE SAME
CHARACTER IN EVERY MOVIE.
YOU WATCH THIS MOVIE AND I DO
BELIEVE I'M WATCHING A RETIRED
POLICEMAN OBSESSED WITH
SOMETHING HE PROMISED A
MOTHER.

Maureen says I SEE SAM
SHEPHERD?

Thom says THERE'S A LOT OF CAMEOS.
AND THERE'S A LOT OF CAMEOS IN
THERE I THINK SEAN PEN WITH A
VERY GOOD EDITOR -- VANESSA
REDGRAVE MAKES AN APPEARANCE.
HIS WIFE, ROBIN WRIGHT, WHO DOESN'T LOOK
ATTRACTIVE AT ALL IN THIS FILM
FOR A VERY BEAUTIFUL WOMAN
TOO.
THEY ALL HAVE THESE CAMEOS
THAT COULD BE EDITED OUT AND
MAKE A MUCH MORE CONCISE FILM.

Maureen says ONE CRITICISM I
GUESS OF THE FILM.
OVERALL YOU LIKED BOTH.

Thom says I LIKED THE FILM.
I DON'T THINK THE PLEDGE WILL
GET THE AUDIENCE IT DESERVES.

Maureen says YOU HAVE A VIDEO
PICK FOR THIS WEEK.

Thom says FIVE SENSES.
NOT ONLY IS IT A CANADIAN FILM
BUT FROM A TORONTO DIRECTOR.
THE FIVE SENSES IS JUST
ABOUT -- IT ALMOST SOUNDS LIKE
A SORT OF GIMMICK.
WE'RE DEALING WITH FIVE
DIFFERENT CHARACTERS, EACH WHO
HAVE AN INABILITY, AN IRONIC
INABILITY.
AN EYE DOCTOR LOSING HIS
HEARING.
WE HAVE A CAKE MAKER WITH NO
TASTE, ETCETERA, ETCETERA.
THEY'RE ALL VERY ALONE.
AND THERE'S THIS TAPESTRY OF
THESE FIVE PEOPLE.
THEY ALL LIVE IN THE SAME
APARTMENT BUILDING AND HOW
THEIR LIVES INTERTWINE.
IT'S A GIMMICK, YES.
BUT IT WORKS ON SOME LEVELS.
ITS ATTEMPT AT HUMOUR FAILS
MISERABLY.
ON AN EMOTIONAL LEVEL, IT'S A
VERY MOVING PICTURE.
IT HAS A FINAL SCENE THAT
BREAKS YOUR HEART.
IT'S CALLED THE FIVE SENSES.
OUT ON VIDEO TODAY I BELIEVE.

Maureen says OTHERS ARE “THE
PLEDGE” AND “SNATCH.”
THANKS VERY MUCH, TOM.

Thom says THANK YOU.

Maureen says ENJOY YOUR
WEEKEND.
TOM'S ADVICE IS ON OUR WEBSITE
AT: www.tvo.org/moretolife
AND TOMORROW, SATURDAY ON THE
BEST OF MORE TO LIFE, BAD DOGS,
A REPEAT OF THAT PROGRAMME,
AND MONDAY SHOW US YOUR PEARLY
WHITES AS WE MEET THE DENTAL
SISTERS.
THEY WILL ANSWER ALL YOUR
QUESTIONS ABOUT TEETH AND
DENTAL HYGIENE.
THAT'S MONDAY AT 1:00.
SEE YOU THEN.

Music plays as the end credits roll.

Host and producer, Maureen Taylor.

Executive producer, Patricia Ellington.

Director, Vivien Kingsland.

The logo for CEP Local 72m appears.

A production of TV Ontario.

Copyright. The Ontario Educational Communications Authority 2001.

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