Transcript: Mental Health on Campus: Taking Action | May 03, 2019

Steve sits in the studio. He's slim, clean-shaven, in his fifties, with short curly brown hair. He's wearing a gray suit, white shirt, and spotted purple tie.

A caption on screen reads "Mental health on campus: Taking action. @spaikin, @theagenda."

Steve says AMIDST RISING DEMAND FOR
MENTAL HEALTH CARE SERVICES ON
CAMPUSES ACROSS THIS COUNTRY,
CANADIAN UNIVERSITIES ARE
GRAPPLING WITH HOW BEST TO SERVE
STUDENTS IN NEED OF SUPPORT.
WITH US NOW ON HOW TO MOVE FROM
INCREASING AWARENESS OF THE
ISSUES TO MAKING PROGRESS ON
GETTING STUDENTS HELP, IN
KINGSTON: HEATHER STUART, BELL
CANADA MENTAL HEALTH AND
ANTI-STIGMA RESEARCH CHAIR AND
PROFESSOR OF PUBLIC HEALTH
SCIENCES AT QUEEN'S UNIVERSITY...

Heather is in her late fifties, with chin-length curly brown hair. She's wearing an embellished black blazer and a pendant necklace.

Steve continues AND IN OUR STUDIO HERE IN
TORONTO: FRANCO VACCARINO,
PRESIDENT AND VICE-CHANCELLOR OF
THE UNIVERSITY OF GUELPH, AND A
DIRECTOR ON THE BOARD OF
UNIVERSITIES CANADA...

Franco is in his late fifties, clean-shaven, with receding white hair. He's wearing glasses, a gray suit and a white shirt.

Steve continues AND STEPHANIE BERTOLO, VICE
PRESIDENT FOR EDUCATION AT THE
MCMASTER STUDENTS UNION, AND A
MEMBER OF THE ONTARIO
UNDERGRADUATE STUDENT ALLIANCE
STEERING COMMITTEE.

Stephanie is in her twenties, with straight brown hair pulled back. She's wearing glasses, a black jacket and an indigo blouse.

Steve continues DELIGHTED TO WELCOME YOU TWO HERE IN OUR STUDIO IN THE BIG SMOKE.
AND TO OUR FRIEND, HEATHER
STUART, AT QUEEN'S UNIVERSITY,
WE'RE HAPPY YOU COULD JOIN US AS
WELL.
THIS DISCUSSION HERE TONIGHT
TAKES PLAYS AS THE CANADIAN
UNIVERSITY BOARDS ASSOCIATION
MEETS AT, DR. STUART, YOUR
UNIVERSITY AT QUEENS IN
KINGSTON, AND THIS AND OTHER
THINGS WILL BE A MUCH-DISCUSSED
SUBJECT OF CONVERSATION THERE.
I WANT TO START, HEATHER STUART,
COME ON IN ON THIS FIRST,
PLEASE, THE NAND FOR ON-CAMPUS
MENTAL HEALTH SERVICES IS
APPARENTLY RISING FASTER THAN
THE ACTUAL STUDENT POPULATION AT
MANY OF OUR POST-SECONDARY
INSTITUTIONS.
WHY DO YOU THINK THIS IS THE CASE?

The caption changes to "Heather Stuart. Queen's University."
Then, it changes again to "State of affairs."

Heather says IT'S HARD TO SAY WHY IT'S THE CASE.
IT'S CERTAINLY BEEN CONFIRMED,
THOUGH, FROM OUR WELLNESS PEOPLE
WHEN WE TALK TO THE PEOPLE WHO
RUN THE SERVICES.
THEY ARE HAVING A HARD TIME
KEEPING UP.
I THINK MAYBE PART OF THE ISSUE
WOULD BE THAT AS PEOPLE BECOME
MORE AWARE AND AS WE'RE MORE
WILLING TO TALK ABOUT IT, THE
STIGMA'S DECREASED A BIT,
THEY'RE MORE LIKELY TO COME
FORWARD FOR CARE.
AND SO YOU KNOW, THE SUCCESS OF
STIGMA REDUCTION IS THE FAILURE
OF THE SERVICE SYSTEM.
WE'RE PUTTING SO MUCH PRESSURE
ON THE SERVICES THEY CAN'T
REALLY KEEP UP.
SO THAT'S PROBABLY ONE REASON,
IS THAT STUDENTS ARE MUCH MORE
WILLING TO COME FORWARD THESE
DAYS THAN THEY WOULD HAVE BEEN,
SAY, 10 OR 15 YEARS AGO.

Steve says FRANCO VACCARINO, WHAT
DO YOU SEE?

The caption changes to "Franco Vaccarino. University of Guelph."

Franco says I THINK THAT'S RIGHT.
IT'S PRETTY CLEAR THAT THE
ANTI-STIGMA CAMPAIGNS HAVE BEEN
WORKING.
IF YOU THINK BACK 10, 15 YEARS
AGO, WHAT YOU SEE TODAY IS
PEOPLE COMING OUT OF THE
SHADOWS, QUITE FRANKLY, AND MORE
COMFORTABLE COMING OUT OF THE
SHADOWS, AND THAT MEANS... YOU
KNOW, THAT MEANS MORE PRESSURE
ON OUR SERVICES.
I DO THINK THERE IS ALSO THE
QUESTION OF WHETHER OR NOT, YOU
KNOW, THE ENVIRONMENTAL CHANGES
OVER THE LAST 15, 20 YEARS
ASSOCIATED WITH, YOU KNOW,
INCREASED PACE OF CHANGE, MORE
DISRUPTION, WHETHER THAT'S
FEEDING INTO SOME OF THIS AS
WELL.
BUT I THINK REALLY THE BIG
FACTOR IS COMING OUT OF THE
SHADOWS, COMFORT WITH COMING
FORWARD, AND ALSO AT THE
RECEIVING END, I THINK PEOPLE
BEING MORE OPEN AND
UNDERSTANDING AND BEING ABLE TO
IDENTIFY THESE ISSUES AS THEY
EMERGE.

Steve says HMM.
VICE-PRESIDENT BERTOLO, YOU ARE
THE VOICE OF STUDENTS ON THIS
PROGRAM TONIGHT.
WHAT DO YOU SEE?

The caption changes to "Stephanie Bertolo. Ontario Undergraduate Student Alliance."

Stephanie says I WOULD AGREE THAT THE STIGMA
IS DEFINITELY DECREASING, WHICH
ALLOWS STUDENTS TO SEEK SUPPORT
AS WELL, AND WE'RE SEEING
UNIVERSITIES INCREASING THE
AMOUNT OF SUPPORT THEY ARE
OFFERING.
THEY ARE MORE LIKELY TO SEEK
THEM OUT.
AT THE SAME TIME I THINK BECAUSE
OF RISING COSTS OF TUITION AND
AN UNCERTAIN EMPLOYMENT
SITUATION AFTER GRADUATION,
STUDENTS ALSO FACE INCREASED
STRESS THAT MAY RESULT IN MENTAL
HEALTH CHALLENGES THROUGHOUT
THEIR UNDERGRADUATE CAREER.

Steve says THAT CONTRIBUTES, EH?
YOU HEAR STUDENTS SAYING THINGS
LIKE I'M GETTING THIS EDUCATION
BUT WHO KNOWS IF I'LL GET A JOB
AT THE END OF IT?
YOU THINK THAT CONTRIBUTES TO IT?

Stephanie says FOR SURE.
AND THE COST OF TUITION WHEN
STUDENTS DON'T KNOW HOW THEY'RE
ABLE TO PAY THEIR TUITION AND
HOUSING COSTS AND COST OF FOOD,
THEN THAT CAN DEFINITELY
CONTRIBUTE TO INCREASED STRESS
AND RELATE TO A NUMBER OF OTHER
CHALLENGES THAT STUDENTS ARE
FACING IN THEIR ACADEMIC LIFE.

Steve says HEATHER STUART, DO YOU
HEAR COMMENTS ABOUT I'M IN SO
MUCH DEBT RIGHT NOW AND IT'S
JUST ADDING TO MY ANXIETY?

Heather says YES, FOR SURE, AND THE OTHER
THING IS BECAUSE EVERYTHING IS
SO MUCH MORE COMPETITIVE, PEOPLE
ARE CONCERNED ABOUT GETTING
JOBS, THERE'S A LOT MORE
EMPHASIS ON MARKS IN THE MINDS
OF STUDENTS, AND THEY GET VERY
STRESSED OUT ABOUT THEIR EXAMS
OR THEIR ABILITY TO KEEP UP,
THEIR ABILITY TO JUGGLE DEMANDS,
DIFFERENT COURSES AND, YOU KNOW,
MULTIPLE EXAMS IN THE SAME WEEK.
SO THERE'S CERTAINLY FINANCES,
BUT I ALSO THINK THE ACADEMIC
DEMANDS ARE PERCEIVED AS BEING
MUCH MORE IMPORTANT NOW THAN
THEY WOULD HAVE BEEN WHEN I WENT
TO UNIVERSITY.

Steve says LET ME FOLLOW UP WITH
FRANCO VACCARINO ON THAT.
THAT'S MY SENSE OF IT.
WHEN YOU AND I WENT TO
UNIVERSITY, I MEAN, WE WANTED TO
DO WELL, BUT WE DIDN'T THINK THE
WORLD WAS COMING TO AN END IF WE
GOT A B.
MY SENSE OF UNIVERSITY STUDENTS
TODAY IS THEY FEEL THIS
INCREDIBLE PRESSURE TO DO SO
WELL.
WHERE IS THAT COMING FROM?

The caption changes to "Franco Vaccarino. Universities Canada."

Franco says I THINK PART OF IT IS JUST,
YOU KNOW, THE SENSE OF INCREASED
COMPETITIVENESS OUT THERE.
I THINK THAT THE ECONOMIC
LANDSCAPE HAS CHANGED.
I THINK THE NATURE OF JOBS, IF
YOU LOOK BACK 20, 25 YEARS AGO,
THE LIKELIHOOD OF, YOU KNOW,
LANDING A JOB AT AN ORGANIZATION
THAT WAS RELATIVELY STABLE AND
SOMEWHAT LONG LASTING WAS QUITE
HIGH.
I THINK TODAY THERE'S MUCH MORE
RAPID TURNOVER AND THE RELATED
OTHER UNCERTAINTIES.
I THINK THAT DOES CREATE MORE
SENSE OF COMPETITIVENESS.
I ALSO THINK CHOICES.
THERE'S A LOT MORE CHOICE NOW,
AND THE UPSIDE OF CHOICE IS JUST
THAT, IT'S CHOICE.
BUT THE OTHER SIDE OF IT IS
THERE'S MORE UNCERTAINTY, AND AM
I MAKING THE RIGHT CHOICE, AM I
TAKING THE RIGHT DIRECTION.
AND HOW DO I ALIGN THAT WITH
CAREER ASPIRATIONS?

Steve says STEPHANIE, I SHOULD
FOLLOW UP WITH YOU ON THAT.
IN TERMS OF COURSES, THERE IS
UNPRECEDENTED CHOICE.
IN TERMS OF SOCIAL PARTNERS
THERE IS UNPRECEDENTED CHOICE,
SOCIAL MEDIA HAS JUST MADE A
SWIPE TO THE LEFT OR THE RIGHT,
OR HOWEVER THE HECK IT WORKS.
INFINITE CHOICES IN THOSE
THINGS.
DOES THAT ADD TO ANXIETY FOR
STUDENTS?

The caption changes to "Stephanie Bertolo. McMaster Students Union."

Stephanie says MM-HM, I DEFINITELY DON'T
THINK IT MIGHT BE THE BIGGEST
STRESS ON STUDENTS.
IT MIGHT BE MORE SO IN TERMS OF
JOB OPPORTUNITIES AFTERWARDS.
ARE YOU GOING TO GET A WELL
PAYING JOB?
ARE YOU GOING TO BE ABLE TO PAY
OFF YOUR STUDENT DEBT AND ARE
YOU GETTING THE SKILLS THAT
EQUIP YOU IN ORDER TO DO THAT?

Steve says WHAT KIND OF SERVICES
ARE AVAILABLE ON MOST CAMPUS
THAT IS YOU'RE AWARE OF, IF
YOU'RE HAVING A MENTAL HEALTH
CHALLENGE.
WHAT'S AVAILABLE?

The caption changes to "Stephanie Bertolo, @StephBertolo."

Stephanie says SO ALL CAMPUSES HAVE A
STUDENT WELLNESS CENTRE, AS WE
CALL IT AT McMASTER, WHICH IS AN
ON-CAMPUS CLINIC WHERE STUDENTS
CAN GO AND SEEK SUPPORT WITH A
NUTRITIONIST, FAMILY DOCTOR,
PSYCHOLOGIST AND MAYBE A
PSYCHIATRIST THAT STUDENTS CAN
SPEAK TO, WHICH IS VERY
CONVENIENT FOR STUDENTS BECAUSE
IT'S RIGHT ON CAMPUS, WHICH IS A
GREAT SUPPORT.
AND THEN WE ALSO HAVE A NUMBER
OF PEER-SUPPORT SERVICES
OPERATED BY STUDENT UNIONS WHERE
YOU CAN TALK TO YOUR PEERS ABOUT
HOW TO... SOME OF THE CHALLENGES
THAT YOU'RE FACING AND MAYBE
ALSO HOW TO NAVIGATE SYSTEMS
WITHIN THE UNIVERSITY AND IN
THIS SURROUNDING COMMUNITY.

The caption changes to "Connect with us: Twitter: @theagenda; Facebook, agendaconnect@tvo.org, Instagram."

Steve says HEATHER STUART, HOW
ABOUT ON QUEENS?
WHAT'S ON OFFER?

Heather says WE DEFINITELY HAVE THAT.
WE ALSO ARE STARTING TO THINK
MORE ABOUT AN ECOLOGICAL
FRAMEWORK, THINKING ABOUT HOW WE
CAN PROMOTE WELLNESS IN THE MOST
GENERAL SENSE OF THE TERM IN
EVERY WAY WE... YOU KNOW,
EVERYTHING THAT WE DO, INCLUDING
OUR PHYSICAL ENVIRONMENT.
THINKING ABOUT HOW TO RELIEVE
SOME OF THE PRESSURE ON THE
TREATMENT SERVICES BY THINKING
ABOUT PROMOTION AND PREVENTION.
AND THERE ARE SOME THINGS THAT
WE CAN DO THAT ARE JUSTIFIED IN
THE LITERATURE, AND WE NEED TO
GET A LITTLE MORE COORDINATED
ABOUT HOW WE DO THAT.
AND I THINK THE UNIVERSITIES AND
POST-SECONDARY INSTITUTIONS
ACROSS THE COUNTRY ARE PROBABLY
ALL STRUGGLING WITH THE SAME
KINDS OF ISSUES: WHERE DO YOU
GET THE FUNDING WHEN YOU'RE AT
YOUR MAXIMUM CAPACITY ON
TREATMENT SERVICES TO DEVOTE
FINANCES TO PROMOTION
PREVENTION?

Steve says AND FRANCO VACCARINO,
HOW ABOUT AT GUELPH?

Franco says I THINK SIMILARLY, YOU KNOW,
I THINK THAT THE POINTS HAVE
BEEN RAISED ARE VERY IMPORTANT.
I THINK INCREASINGLY IT'S REALLY
UNDERSTOOD THAT AN INTEGRATED
APPROACH NEEDS TO HAPPEN, AND SO
WE'RE, FOR EXAMPLE, ROLLING OUT
A NEW DELIVERY SYSTEM THIS
SUMMER AND THE FALL FOR STUDENT
WELLNESS SERVICES, AND IT'S
GOING TO INCLUDE HEALTH,
COUNSELLING, ACCESSIBILITY,
WELLNESS EDUCATION, ET CETERA,
AND THE OTHER PIECES AROUND
NAVIGATION, YOU KNOW, IT'S NOT
JUST ABOUT PROVIDING... ONE OF
THE THINGS THAT WE'RE FINDING IS
THAT YOUNG PEOPLE, OUR STUDENTS,
ARE... THEY MAY KNOW THAT IN
GENERAL SUPPORTS EXIST, BUT
WHERE TO GO, HOW TO NAVIGATE,
WHAT CHOICES TO MAKE, THEY MAY
NOT BE ENTIRELY SURE WHICH DOOR
THEY SHOULD BE KNOCKING ON, YOU
KNOW, AT FIRST STEP.
ONE OF THE THINGS WE'RE DOING,
WE'RE INTRODUCING THIS NEW
SYSTEM OF MENTAL HEALTH
NAVIGATORS, IF YOU WILL.
SO THERE'S ACTUALLY SOMEONE WHO
HELPS TRIAGE, HELPS SUPPORT THE
STUDENT IN CHOOSING AND
NAVIGATING THROUGH THE SYSTEM.

Steve says SO IF YOU'RE IF
TROUBLE, YOU KNOW WHO TO CALL,
KNOW WHERE TO GO.

Franco says YEAH, AND DEVELOPING A BIT OF
A PLAN, YOU KNOW.
FIRST STEP, FIRST PHASE AND
SUBSEQUENT PHASES AND SO THERE'S
A BROAD CONTEXT AS OPPOSED TO
JUST DEALING WITH THE ACUTE
SITUATION.

Steve says STEPHANIE, IN YOUR
VIEW, IF SOMEBODY WAS
EXPERIENCING MENTAL HEALTH
CHALLENGES OR ANXIETY ON THE
McMASTER UNIVERSITY CAMPUS,
WOULD IT BE OBVIOUS AND APPARENT
AS TO WHERE THEY SHOULD TURN FOR HELP?

Stephanie says UMM, IT DEPENDS I THINK ON
THE STUDENT AND HOW INFORMED
THEY ARE ABOUT THE SERVICES
OFFERED.
A LOT OF STUDENTS MAY NOT KNOW
THAT THEY CAN GO TO THE STUDENT
WELLNESS CENTRE.
IT ALSO MAY TAKE A WHILE TO GET
AN APPOINTMENT AND EVEN
SUBSEQUENTLY GET AN APPOINTMENT
WITH THE PERSON YOU SHOULD BE
HAVING AN APPOINTMENT WITH.
SO I THINK YOU NEED TO KNOW
WHERE TO GO, WHERE THE ENTRY
POINT IS, BUT ALSO BE ABLE TO
FIND THE POINTS AFTERWARDS OF
WHAT YOU NEED.
AND I THINK THAT PROFESSORS AND
A LOT OF THE STUDENT-FACING
STAFF CAN HELP STUDENTS TO GUIDE
THEM TO THESE RESOURCES.
IF A STUDENT IS STRUGGLING, THEY
MAY NOT BE AS OPEN AS THE FACT
THAT THEY NEED TO GO TO A DOCTOR
AND TALK ABOUT THAT THEY ARE
FEELING DRESSED, THAT THEY ARE
FEELING ANXIOUS.
IT MIGHT COME OUT WITH ASKING A
PROFESSOR FOR AN EXTENSION ON A
PAPER OR IT MIGHT COME OUT AT A
LIBRARY WHEN YOU'RE BREAKING
DOWN, WHEN YOU'RE IN EXAM
SEASON.
AND I THINK A LOT OF THESE
PEOPLE CAN HELP IN THE SYSTEM
NAVIGATION PIECE AND ALLOWING
STUDENTS ACCESS TO THESE
SERVICES.

Steve says GO AHEAD.

Franco says I THINK THIS IS A GREAT POINT
BECAUSE, I MEAN, ONE OF THE
ISSUES IS THAT STUDENTS WHO COME
FORWARD LOOKING FOR HELP ARE
ALREADY AT A POINT WHERE THEY
ARE OPEN, THEY ARE WILLING TO,
YOU KNOW, BE PROACTIVE, BUT TO
YOUR POINT, A VERY IMPORTANT
ONE, STEPHANIE, THAT THERE ARE
STUDENTS WHO ACTUALLY ARE NOT
WELL.
THEY MAY BE GOING THROUGH
PERIODS, AND THAT'S AN IMPORTANT
DISTINCT...

Steve says AND THEREFORE CAN'T
SEEK OUT HELP.

Franco says AND THEREFORE CAN'T SEEK OUT
OR ARE NOT MAKING THAT INITIAL
MOVE.
AND SO IT'S IMPORTANT ALSO TO
DISTINGUISH BETWEEN, YOU KNOW,
HEALTH PROMOTION AND HOW TO
SUPPORT YOUNG PEOPLE, STUDENTS
WHO ARE INCLINED TO LOOK FOR
THIS.
BUT ALSO TO PROVIDE A CONTEXT TO
HELP RECOGNIZE WHEN SOMETHING A
LITTLE BIT MORE SERIOUS IS
HAPPENING AND BE ABLE TO
INTERVENE AND DETECT THESE
THINGS RELATIVELY EARLY.

Steve says OKAY.
WE'RE GOING TO SEE IF THE MEMORY
WORKS HERE.
SOMETIMES IT DOES, SOMETIMES IT
DOESN'T.
SHARLA YATES AT YOUR UNIVERSITY,
FORMERLY AT McMASTER, SHE WAS ON
THIS PROGRAM A COUPLE OF YEARS
AGO SAYING THAT EVEN SHE GOES TO
DORMITORIES, WHAT IS SHE, THE
PROVOST...

Franco says SHE'S OUR PROVOST.

Steve says SHE KNOCKS ON DOORS
IN THE EVENING TO MAKE SURE THAT
STUDENTS ARE OKAY.
THAT'S CHARLOTTE.

The caption changes to "The role of institutions."

Franco says THAT'S AN EXAMPLE, AND I
PARTICIPATED IN THAT, AND IF YOU
COULD IMAGINE A STUDENT IN THEIR
DORM ROOM GETTING A KNOCK ON THE
DOOR, THERE'S THE PROVOST OR THE
PRESIDENT, BUT REALLY THE AIM OF
THAT, IT WASN'T TO, YOU KNOW, A
CLINICAL INTERVENTION IN THAT
SENSE, BUT WHAT IT WAS AIMED AT
DOING WAS WE ARE THINKING HOW
ARE THINGS GOING, AND IT
ACTUALLY WAS VERY WELL RECEIVED.
IT WAS REALLY A SIGNAL TO THE
STUDENTS THAT WE'RE THERE AND
THE SUPPORTS ARE THERE, AND
ACTUALLY WE... THERE WERE A
NUMBER OF VERY SPECIFIC ROOMS
THAT WE VISITED WHERE, IN FACT,
WE WERE ABLE TO DIRECT STUDENTS
TO, YOU KNOW, PARTICULAR PIECES.
AND THAT... THE OTHER POINT IS
TIMING.
TIMING IS VERY IMPORTANT.
WE PARTICIPATED IN THAT JUST
BEFORE EXAM PERIOD, AND IT WAS
A... YOU KNOW, AN IMPORTANT
POINT AS WELL.

Steve says HEATHER STUART, I WANT
TO BRING YOU IN ON THIS ISSUE,
AND IT'S GOING TO FOLLOW UP ON
SOMETHING STEPHANIE SAID JUST A
FEW MOMENTS AGO.
I ALWAYS THOUGHT THE JOB OF
UNIVERSITIES WAS TO EDUCATE, BUT
GIVEN THE AMOUNT OF MENTAL
HEALTH CHALLENGES AND ANXIETY
THAT YOU'RE SEEING ON CAMPUS
RIGHT NOW, YOU ARE IN SOME
RESPECTS A BIT OF A FRONT LINE
IN THAT CHALLENGE, AND I WANT TO
KNOW WHETHER OR NOT YOU THINK
UNIVERSITIES ARE ADEQUATELY
RESOURCED AND FUNDED AND STAFFED
TO HANDLE ALL THIS.

Heather says WELL, THE SHORT ANSWER IS NO.
WE'RE NOT ADEQUATELY RESOURCED
OR STAFFED.
I DON'T THINK ANYBODY REALLY IS
TO MANAGE THE SWELL OF MENTAL
HEALTH ISSUES.
BUT YOU KNOW, SO MANY STUDENTS
SAY THAT THEIR MENTAL HEALTH
PROBLEMS ARE INTERFERING WITH
THEIR ACADEMIC POTENTIAL.
I THINK THAT THE MISSION OF THE
UNIVERSITY CAN ONLY BE MET IF WE
START TO PAY MORE ATTENTION TO
THE MENTAL HEALTH CHALLENGES
THAT OUR STUDENTS ARE FACING.
SO WE'RE GOING TO HAVE TO THINK
ABOUT NEW AND RESOURCEFUL WAYS
OF GETTING FUNDING INTO THE
RIGHT PLACES TO TAKE SOME OF THE
DEMAND OFF OF THE TREATMENT
SERVICES AND TO THINK OF MORE
UPSTREAM SOLUTIONS, LIKE
PROMOTION, PREVENTION.
OTHERWISE WE'RE JUST NOT GOING
TO BE ABLE TO HANDLE ALL OF THE
DEMAND THAT'S THERE.

Steve says MR. PRESIDENT, HOW
ABOUT AT GUELPH?

Franco says WELL, I THINK THOSE ARE GREAT
POINTS.
ONE OF THE THINGS THAT WE'RE
LOOKING AT ALONG THE HEALTH
PROMOTION LINE IS AROUND
RESILIENCY.
AND THINKING ABOUT PREVENTION,
EDUCATION, PROGRAMMING,
DEVELOPING RESILIENCY
PROGRAMMING TO ATTEND IN
ADDITION TO THE REGULAR
RESILIENCY PROGRAM WITHIN THE
CLASSROOM CURRICULUM.
AND THIS INCLUDES, ACTUALLY,
THESE SHORT RESILIENCY BUILDING
SESSIONS, AND THEY ARE DONE AT
KEY TIMES, AT THREE TIMES PER
SEMESTER, AND WE ALIGN THEM WITH
UPCOMING MIDTERMS, FOR EXAMPLE,
AND EXAMS.
AND THEY ARE REALLY JUST
REMINDERS.
THEY ARE CUES AND KIND OF MENTAL
HEALTH LITERACY SESSIONS SO THAT
PEOPLE ARE A LITTLE BIT MORE
PREPARED DURING THESE EBBS AND
FLOWS OF STRESSFUL TIMELINES
WITHIN THE SEMESTER.
SO... BUT I AGREE.
I THINK WHAT WE ALL STRUGGLE
WITH IN UNIVERSITIES IS, YOU
KNOW, OUR CORE BUSINESS IS
EDUCATION AND RESEARCH.
BUT IN ORDER TO FULLY SUPPORT
THAT MANDATE AND FOR US TO ALL
BE THE BEST THAT WE CAN BE IN
THAT REGARD AND TO GIVE STUDENTS
ALL THEY NEED TO BE SUCCESSFUL,
WE NEED TO PROVIDE, YOU KNOW, A
LEVEL OF SERVICES TO ALLOW THEM,
TO ENABLE THEM...

Steve says YOU NEED TO, BUT ARE
YOU ABLE TO?

Franco says WELL, YOU KNOW, I THINK PART
OF IT IS UNDERSTANDING AND
PICKING YOUR SPOTS, BECAUSE THE
OTHER PIECE, TOO, IS WE... WE
USE THE WORD "STUDENTS," BUT OF
COURSE THAT'S ONE FACET OF WHO
THEY ARE.
THERE ARE ALSO OTHER PARTS OF
THEIR LIVES.
THEY ARE PARTNERS, THEY ARE
FAMILY MEMBERS, AND SO WE ALSO
NEED TO TAKE AN INTEGRATED
APPROACH AND CONNECT CERTAINLY
OUR SERVICES WITHIN A BROADER
CONTEXT AND UNDERSTANDING THAT
SOMETIMES SOME OF THE PRESSURES
AND STRESSORS MAY NOT BE
SPECIFICALLY ACADEMICALLY
RELATED, AND HOW DO THEY
DOVETAIL WITH THE BROADER
CONTEXT.

Steve says STEPHANIE, I KNOW THAT
THE AMOUNT OF PRAYING TENDS TO
GO UP AROUND EXAM TIME.
DOES THE AMOUNT OF ANXIETY ALSO
GO UP AROUND EXAM TIME?

Stephanie says DEFINITELY.
WE SEE THAT STUDENTS HAVE
MULTIPLE EXAMS MAYBE IN THE SAME
DAY, IN THE SAME WEEK, AND IT
BECOMES VERY STRESSFUL ON
STUDENTS, ESPECIALLY AROUND THIS
TIME WHEN THEY ARE TRYING TO DO
THEIR BEST TO GET THE BEST
GRADES IN THEIR COURSES, MOVE ON
TO GRADUATE SCHOOL, BUT YES,
DEFINITELY A STRESSFUL TIME FOR
ALL STUDENTS.

Steve says WHAT WOULD YOU SAY TO
PEOPLE WHO ARE WATCHING THIS AND
THINKING TO THEMSELVES, BACK IN
MY DAY, WE DIDN'T WORRY ABOUT
THIS CRAP, WHY DON'T YOU
MILLENNIALS JUST TOUGHEN UP.
WHAT'S THE RESPONSE TO THAT?

Stephanie says IT'S DEFINITELY A CHANGING TIME.
I THINK UNIVERSITIES HAVE AS I
MENTIONED BEFORE BECOMING MORE
STRESSFUL IN TERMS OF YOU MAY
NOT EVEN BE ABLE TO FIND A JOB
WITH JUST AN UNDERGRADUATE
DEGREE AS YOU USED TO.
YOU MAY HAVE TO GO ON TO
GRADUATE SCHOOL.
YOU HAVE TO CARE A LITTLE BIT
MORE ABOUT YOUR GRADES AND WHEN
YOU HAVE MORE CLASSMATES AND YOU
ARE ALL COMPETING, SOMETIMES
AGAINST EACH OTHER, YOU HAVE TO
FOCUS ON THAT A PLUS AVERAGE
THAT YOU NEED TO GET INTO SOME
OF THESE GRADUATE PROGRAMS IN
ORDER TO LAND THOSE JOBS AFTER
GRADUATION.
SO IT'S DEFINITELY A CHANGING
LANDSCAPE THAN, SAY, WHEN MY
PARENTS WENT OFF TO COLLEGE OR
UNIVERSITY.

Steve says HEATHER STUART, WHAT'S
THE RESPONSE TO PEOPLE WHO MAY
SAY TOUGHEN UP, YOU SNOWFLAKES?

Heather says WELL, I THINK THEY HAVE TO
UNDERSTAND THAT PEOPLE HAVE
ALWAYS HAD THESE KINDS OF ISSUES
AND THAT IT'S STARTING TO COME
OUT MORE.
PEOPLE ARE COMING OUT OF THE
SHADOWS, AS WE LIKE TO SAY.
AND IT'S NOT A BAD THING.
WE NEED TO HAVE HELP.
WE NEED TO GET IT TO THESE FOLKS
EARLY SO THAT IT DOESN'T DESTROY
THEIR WHOLE, YOU KNOW, PERSONAL
TRAJECTORY, AND JUST BECAUSE WE
DIDN'T DO IT 15, 20 YEARS AGO
DOESN'T MEAN IT'S NOT AN
IMPORTANT THING TO DO NOW.
I THINK WE'VE BECOME A LOT MORE
KNOWLEDGEABLE AND A LOT MORE
SENSIBLE ABOUT HOW WE NEED TO
DEAL WITH MENTAL HEALTH ISSUES,
AND WE HAVE A VERY ACCESSIBLE
POPULATION OF YOUNG PEOPLE.
WHY WOULDN'T WE WANT TO
INTERVENE IF WE CAN TO HELP THEM
LIVE MORE PRODUCTIVE AND
FRUITFUL LIVES.

The caption changes to "Watch us anytime: tvo.org, Twitter: @theagenda, Facebook Live."

Steve says BUT IF THEY HAVE...
LET ME DO A FOLLOW UP WITH YOU,
DR. STUART.
IF THE DEMAND FOR YOUR SERVICES
CANNOT BE MET, DO I PRESUME THAT
YOU ARE HAVING TO TRANSFER MORE
AND MORE STUDENTS OFF-CAMPUS TO
GET SERVICE OFF-CAMPUS?

Heather says YOU KNOW, IT REALLY DEPENDS
ON THE UNIVERSITY, WHETHER
THAT'S POSSIBLE TO DO OR NOT.
SOME UNIVERSITIES DO THAT
ENTIRELY.
IT ALSO DEPENDS ON WHETHER
YOU'RE IN AN UNDER-SERVICED
AREA.
SO WE ARE, BELIEVE IT OR NOT, IN
KINGSTON AND SURROUNDS, IN AN
UNDER-SERVICED AREA.
SO OUR COMMUNITY RESOURCES ARE
QUITE THINLY STRETCHED AS WELL,
AND SO YOU KNOW, WE HAVE TO
START THINKING ABOUT
OUT-OF-THE-BOX SOLUTIONS, WHICH
COULD INCLUDE THINGS LIKE
TECHNOLOGICAL SOLUTIONS, ON-LINE
SUPPORT SERVICES, e-HEALTH,
e-TECHNOLOGIES.
WE HAVEN'T REALLY EXPLORED A LOT
OF THESE THINGS AS MUCH AS WE
COULD, AND WE DO HAVE EMERGING
RESEARCH SHOWING THAT THEY ARE
EFFECTIVE IN DEALING WITH A LOT
OF THESE ISSUES.
SO I THINK WE NEED TO JUST
REALIZE THAT WE'VE GOT TO BE A
BIT SMARTER, LEANER, I GUESS, IN
THE WAY THAT WE APPROACH THESE
KINDS OF ISSUES.

Steve says HMM.
STEPHANIE, HOW ABOUT THAT?
YOU'RE ON THE CAMPUS OF ONE OF
THE GREAT MEDICAL SCHOOLS IN THE
WORLD.
BUT I WONDER WHETHER EVEN MAC
CAN KEEP UP WITH THE DEMAND FOR
MENTAL HEALTH SERVICES.

Stephanie says WE HEAR FROM OUR STUDENT
WELLNESS CENTRE THAT IS VERY
HARD TO KEEP UP WITH THE DEMANDS
WHEN WE'RE HIRING MORE
COUNSELLORS, THEY OFTEN ARE
FILLED UP, THEIR TIMES ARE
FILLED UP VERY QUICKLY AS WELL,
AND WE DO SEE A LOT OF REFERRALS
OFF OF CAMPUS, WHICH I THINK IS
IMPORTANT AS WELL.
UNIVERSITIES WILL NEVER BE ABLE
TO SERVICE ALL OF THE MENTAL
HEALTH NEEDS OF STUDENTS,
ESPECIALLY MORE COMPLEX AND
SPECIALIZED NEEDS, SUCH AS MAYBE
EATING DISORDERS, FOR INSTANCE.
I DON'T KNOW IF OUR CAMPUS WILL
EVER BE ABLE TO FULLY SUPPORT
SOMEONE WITH AN EATING DISORDER
WHILE THEY'RE GOING TO
UNIVERSITY, AND IT'S VERY
IMPORTANT THAT THE SURROUNDING
COMMUNITIES ALSO RECEIVE ENOUGH
RESOURCES IN ORDER TO SUPPORT
THOSE STUDENTS, AND THE
FULL-TIME RESIDENTS IN THE CITY.

Steve says HMM.
HOW MUCH REFERRING TO THE TOWN
DOES THE UNIVERSITY OF GUELPH
HAVE TO DO IF THE GOWN CAN'T
KEEP UP?

Franco says WELL, I MEAN, I THINK THAT
THE COORDINATION IS THE KEY
POINT.
IT'S NOT ABOUT EITHER OR.
ARE WE PROVIDING SERVICES OR IS
THE BROADER COMMUNITY PROVIDING
IT.
I THINK THERE'S A COMPLEMENTARY
THERE AND A COORDINATION THAT
NEEDS TO HAPPEN.
IN FACT, WE'LL BE WORKING WITH
THE GUELPH GENERAL HOSPITAL IN
THE MONTHS AND YEAR AHEAD TO
LOOK AT OUR ROLE IN AN
INTERDISCIPLINARY HEALTH TEAM
KIND OF APPROACH THAT INCLUDES
THE UNIVERSITY AS ONE OF THE
PARTNERS SO THAT WE HAVE A
COORDINATED UNDERSTANDING OF
WHERE AND HOW TO... YOU KNOW, TO
PROVIDE THE SERVICES.

Steve says HEATHER STUART, LET'S
IN OUR REMAINING MOMENTS HERE
JUST THINK ABOUT WHAT MORE, IF
POSSIBLE, YOU THINK UNIVERSITIES
COULD BE DOING TO MEET THE
INCREASING NEED FOR MENTAL
HEALTH SERVICES?
IS THERE SOMETHING THAT CAMPUS
IS NOW NOT DOING THAT YOU THINK
IT OUGHT TO BE OR COULD BE DOING.

The caption changes to "Looking ahead."

Heather says YEAH, THERE IS SOMETHING I
THINK THAT STANDS OUT IN MY
MIND.
A STUDENT AND I JUST DID A
REVIEW OF UNIVERSITIES AND
POST-SECONDARIES ARE DOING
ACROSS THE COUNTRY, AND ONE OF
THE BIG THINGS WE NOTICED THAT'S
LACKING IS A COORDINATED
APPROACH CAMPUS-WIDE.
WE SEE A LOT OF DIFFERENT PEOPLE
DOING A LOT OF DIFFERENT THINGS.
SO THE LIBRARY IS DOING ONE
THING.
WELLNESS SERVICE IS DOING
SOMETHING ELSE.
THE STUDENTS HAVE TROUBLE
SOMETIMES FIGURING OUT WHERE
THINGS ARE, WHAT'S GOING ON.
THERE'S NO SINGLE PLAYS WHERE
THEY CAN GO THAT HELPS THEM
UNDERSTAND WHAT'S OUT THERE FOR
THEM, AND AT TIMES IT'S POSSIBLE
THAT ORGANIZATIONS OR SUBGROUPS
WITHIN THE ORGANIZATION MIGHT BE
WORKING AT ODDS OR DUPLICATING
SERVICES.
SO I THINK THE BIG THING THAT WE
NEED TO THINK ABOUT DOING IS
REALLY TAKING STOCK OF HOW WE'RE
GOING TO GO ABOUT THIS IN A VERY
COORDINATED, YOU KNOW,
COMPREHENSIVE WAY, AND THEN
REALLY FIGURE OUT WHERE THE MAIN
GAPS ARE.
AND I THINK UNIVERSITIES ARE
STARTING DOWN THIS ROAD NOW.
POST-SECONDARY INSTITUTIONS IN
GENERAL.
BUT YOU KNOW, EVEN AT QUEENS,
WE'RE JUST STARTING WITH OUR BIG
WELLNESS COMMITTEE GETTING
TOGETHER, TRYING TO FIGURE OUT
WHAT ARE THE BIG ISSUES, HOW CAN
WE ADDRESS THEM, WHERE ARE THE
BIG HOLES, HOW CAN WE, YOU KNOW,
USE EVERYBODY TO THEIR OPTIMUM
TO MAKE SURE THAT WE'RE FILLING
THESE HOLES AS BEST WE CAN.

Steve says HOW ABOUT THE
UNIVERSITY OF GUELPH?
WHAT COULD OW SHOULD YOU BE DOING?

Franco says I WANT TO REINFORCE THE POINT
OF TAKING A BROAD COORDINATED
APPROACH.
NATIONAL MENTAL HEALTH
STANDARDS.
EACH UNIVERSITY, OF COURSE, WILL
WORK IN THEIR OWN CONTEXT AND
DEVELOP SOLUTIONS AND
APPROACHES.
BUT THEY NEED TO SPEAK TO THE
SAME FUNDAMENTAL STANDARDS AND
PRINCIPLES SO THAT STUDENTS
UNDERSTAND WHY WE HAVE THE
SERVICES THAT WE DO AND THEY
CONNECT THOSE SERVICES WITH SOME
MORE HIGH LEVEL UNDERSTANDING OF
THE STANDARDS THAT WE'RE WORKING
WITH.
AND I THINK THAT THIS IS
SOMETHING THAT WE'RE WORKING...
I KNOW THAT HEATHER'S INVOLVED
IN THAT AS WELL, AND BELL LET'S
TALK, ALONG WITH THE MENTAL
HEALTH COMMISSION.
I THINK THAT COULD BE A HUGE
HELP, BECAUSE IT WILL GIVE US
KIND OF A SONGBOOK, OR A
PLAYBOOK, IF YOU WILL, FROM
WHICH TO DEVELOP THESE... OUR
INDIVIDUAL APPROACHES TO
SERVICES.
AND I JUST WANT TO REINFORCE THE
TECHNOLOGY PIECE.
IF YOU LOOK AT OUR FIELD AND YOU
LOOK AT HOW WE WERE DELIVERING
MENTAL HEALTH CARE IN THE '60S
AND '70S, HOW WE'RE DELIVERING
IT TODAY, YOU'RE BEGINNING TO
SEE A CHANGE, BUT FOR THE MOST
PART WE'RE STILL USING THE SAME
TOOLS.
STUDENTS EXPECT MORE COUNSELLORS
AND PSYCHOTHERAPISTS AND THE
TRADITIONAL APPROACH.
BUT I THINK THAT MOST THE
CAPACITY ISSUE AND THE NUANCES
OF WHAT'S REQUIRED ARE GOING TO
CALL ON TECHNOLOGY.
WE HAVE TO BE SMARTER WITH
TECHNOLOGY.
WE HAVE TO INCORPORATE
TECHNOLOGY, PARTLY FOR CAPACITY
ISSUES, BUT ALSO BECAUSE I THINK
THAT THERE ARE VERY NUANCED
THINGS THAT WE CAN ADDRESS, AND
TECHNOLOGY, THEY ARE ACTUALLY
FAR MORE EFFECTIVELY ADDRESSED
THAN ONE TO ONE.

Steve says LET ME GIVE YOU THE
LAST WORD, STEPHANIE.
ANYTHING MAC NOT DOING NOW THAT
YOU THINK THEY COULD OR SHOULD
BE DOING?

Stephanie says FOR SURE.
I DO BELIEVE THE COORDINATION IS
VERY IMPORTANT BETWEEN THE
UNIVERSITY AND THE COMMUNITY AS
WELL.
AND DEFINITELY MAKING SURE THAT
THE SUPPORT WE'RE OFFERING,
SERVICES ALL STUDENTS.
STUDENTS DO HAVE VERY DIVERSE
NEEDS.
IDENTITY DOES PLAY A LOT INTO
STUDENTS' EXPERIENCE INTERACTING
WITH MENTAL HEALTH SERVICES AND
MAKING SURE THAT WE DO
COUNSELLORS FROM DIVERSE
BACKGROUNDS AND JUST TO ENSURE
THEY ARE RECEIVING THE SUPPORT
THAT HELPS THEM THE MOST.
I'M TAKING THE ARTS AND SCIENCE
PROGRAM AT MAC.

Steve says FANTASTIC.
HOW MANY YEARS?

Stephanie says IT'S A FOUR-YEAR PROGRAM.

Steve says AND YOU'RE IN YEAR WHAT?

Stephanie says FOUR.

Steve says CONVOCATION TIME.

Stephanie says INDEED.

Steve says HOW OLD ARE YOU?

Stephanie says 22.

The caption changes to "Producer: Meredith Martin, @MeredithMartin."

Steve says I GOT TO TELL YOU, YOU
DID A SUPERB JOB TODAY. YOU'VE
GOT A HECK OF A LOT OF POISE
BEING OUT HERE WITH THESE HEAVY
HITTERS. SO WELL DONE.
CAN I THANK: HEATHER STUART AT
QUEEN'S UNIVERSITY IN KINGSTON.
STEPHANIE BERTOLO, THE
UNDERGRADUATE STUDENT ALLIANCE
STEERING COMMITTEE MEMBER AT
MCMASTER AND FRANCO VACCARINO
WHO IS THE PRESIDENT AND VICE
CHANCELLOR AT UNIVERSITY OF
GUELPH. GREAT TO HAVE ALL THREE
OF YOU ON TVO TONIGHT.
THANKS SO MUCH.

The caption changes to "Subscribe to The Agenda Podcast: tvo.org/theagenda."

Stephanie and Heather say THANK YOU.

Franco says THANK YOU SO MUCH.

Watch: Mental Health on Campus: Taking Action