Transcript: FIXED! | Oct 17, 2018

A caption reads "More than 50 tons of household waste is thrown out every second, globally."

Clips show garbage thrown on the streets.

The caption changes to "In 2009 the first Repair Café was held in Amsterdam. There are now over 1,000 of them worldwide. Repair Cafés are monthly community events where volunteers fix broken items for free."

A caption reads "Toronto, Canada."

A sign outside a Repair café reads "Today! Get broken household items fixed for free and learn how to do it yourself."

A man in his fifties says THIS WALL OPENS UP AND WE'RE
GONNA CONNECT THESE TWO ROOMS...

Clips show people repairing items in a workshop.

A man in his forties says 23 FIXERS, 17 GENERAL
VOLUNTEERS,
JUST ABOUT 50 ACTUAL
PEOPLE COMING
FOR THE REPAIR
CAFÉ SIDE.

A middle-aged woman says WE'RE READY FOR ANYTHING.

A man with glasses says WHAT AM I
DOING HERE?
WELL HOPEFULLY I'M GOING
TO FIX SOME JEWELRY.

A blond woman with glasses says I FIND THAT PEOPLE ARE VERY
GENEROUS WITH THEIR TIME
AND THEIR KNOWLEDGE AND THEY'LL
SHOW YOU HOW TO DO THINGS.

A man says ONE OF THE THINGS
WITH CD PLAYERS
IS I FIND A GOOD CLEANING
IS A GOOD WAY TO START.

A man in a floral shirt says I'M AMAZED.
ONE AT THEIR STAMINA,
TWO AT THEIR POSITIVITY,
AND THREE AT THEIR COMPLETE
COMMITMENT TO REUSE.

A woman with curly brown hair says WHEN WE FIX SOMETHING,
WE RING THE BELL.
(BELL RINGING)
THERE'S MORE THAN ONE
SOLUTION TO EVERY PROBLEM,
AND IT'S FUN TO FIGURE OUT WHAT
THE SOLUTION IS GONNA BE,
WITH THE MATERIALS WE HAVE
ON THAT PARTICULAR DAY.

The caption changes to "Shirley Anne. Visitor."

Shirley is in her sixties, with curly white hair and wears a red top.

She says I'VE GOT A BATTERY, BUT
IT JUST WON'T VIBRATE.
OH YOU KNOW WHEN
IT MASSAGES?
AHHH.

The caption changes to "Louis. Fixer."

Louis is in his fifties, bald and with a goatee. He wears a white T-shirt.

He checks on a massaging hair brush and says I'VE NEVER SEEN
THIS BEFORE.
IT GIVES YOU A NICE MASSAGE
WHILE YOU'RE BRUSHING YOUR HAIR?
OH IT DOES, AND ACTUALLY
YOU CAN USE IT ANYWHERE.
(LAUGHS)

(music plays)

The name of the show reads "Fixed!"

The caption changes to "Ishi. Visitor."

Ishi is in her twenties, with curly brown hair in a ponytail and wears a floral sleeveless shirt.

She says I HAVE A BLENDER, WHICH
STOPPED WORKING.
I'M A VEGAN, AND SO
SMOOTHIES ARE KIND OF
AN ESSENTIAL
PART OF MY LIFE.

Paul says SO IT'S JAMMED?

The caption changes to "Paul. Fizer."

Paul is in his fifties, balding and clean-shaven. He wears glasses and a pale yellow T-shirt with an inscription on the front.

Ishi says YES.
WHEN I PUSH THE BUTTON
IT DOESN'T TURN.
YEAH, YOU HAVE TO
TAKE THIS OFF.

Ishi says YEAH, I TRIED THAT BUT
I WASN'T SUCCESSFUL.

Paul says ALRIGHT.

Ishi says SHOULD I PULL?

Paul says SEE IF YOU CAN
PULL IT, YEAH.

Ishi pulls and says NOPE!

The caption changes to "Ed. Fixer."

Ed is in his fifties, with short straight brown hair and wears glasses and a forest green and black polo T-shirt.

He says WE HAVE A TOY TURTLE.
IT'S SUPPOSED TO SING AND WALK.
THE PROBLEM IS HE WALKED
DOWN THE STAIRS,
AND TURTLES SHOULD
KNOW BETTER.

The caption changes to "Smith. Visitor."

Smith is in his thirties, with mid-length slightly wavy brown hair and wears a gingham shirt and a necklace.

He says IT WAS A GIFT FROM
MY PARTNER.
I'VE GOT A LOT
OF TURTLES.
AS SOON AS IT BROKE I WENT
ONLINE TO SEE IF IT WOULD
BE POSSIBLE TO REPLACE
IT REALLY QUICKLY
WITHOUT HIM FINDING OUT.
APPARENTLY THEY'RE REALLY HARD
TO FIND AND REALLY EXPENSIVE.

Ed says THREE MOTORS
IN THIS THING.
ITS NOT JUST A SIMPLE TOY,
IT'S QUITE COMPLEX.

The caption changes to "Andy, fixer, and Nancy, visitor."

Andy is in his late forties, balding and with a shadow of a beard. He wears glasses and a Mend Matters T-shirt.

Nancy is in her sixties, with straight white hair in a bob with bangs and wears a black and white striped T-shirt.

Andy says IS THIS A FAMILY BIBLE?
IT'S MY GREAT
GRANDFATHERS.
LET'S HAVE A LOOK.
TRANSLATED OUT OF
ORIGINAL TONGUES.
THIS HAS A VERY
THIN CLOTH COVER.
THIS IS VERY COMMON.
THEY ALWAYS BREAK
IN THE HINGE.
DO YOU STILL USE
THE BIBLE AT ALL?

Nancy says DO I USE IT?
WELL I WILL ONCE
YOU FIX IT.
(LAUGHS)

The caption changes to "Tim, fixer, and Rodney, visitor."

Tim is in his forties, with short light brown hair and wears a Mend Matters T-shirt and protective glasses.

Rodney is in his fifties, with short curly gray hair and a beard, and wears glasses, a gingham shirt and a black jacket.

Tim cleans up a CD player and says SO YOU BOUGHT
THIS USED?
GARAGE SALE OR SOMETHING?

Rodney says FROM A FRIEND.

Tim says YOU GOT IT FROM
A FRIEND.
TRY TO KEEP IT GOING,
KEEPING IT ALIVE,
THAT'S WHAT WE'RE
TRYING TO DO TOO.
WHAT KIND OF MUSIC
DO YOU LIKE, RODNEY?

Rodney says I LIKE SOFT ROCK,
R and B, CLASSICAL,
DIFFERENT KINDS
OF MUSIC, I LIKE.
SEE, IT'S...IT'S
GOT AN ERROR.

Shirley says I JUST, I LOVE IT AND I THOUGHT
"OH, I'VE GOTTA TAKE THAT TODAY."

Louis says IT COULD BE THE
SWITCH IS BROKEN,
OR IT COULD BE
THE MOTOR.
SO WE'RE GOING TO TRY
BY-PASSING THE SWITCH
AND SEE IF
THAT WORKS.

Shirley says OKAY.

Louis says SO IT LOOKS LIKE THERE'S A
LOOSE WIRE ON YOUR SWITCH.
SO I'M DOING A CONTINUITY TEST
AND THE SWITCH IS WORKING,
WHENEVER I PUSH
THE BUTTON.
OH WAIT A SECOND, I'M
TOUCHING IT TOGETHER.
I DON'T WANT TO
TOUCH IT TOGETHER.
NO.
IT'S THE SWITCH.
THE SWITCH IS
THE PROBLEM.

Shirley says OKAY.

Louis says BASICALLY WHAT YOU'LL HAVE TO DO
IS PUT THE BATTERY IN AND OUT.
THAT'S ALRIGHT.
WOULD THAT WORK
FOR YOU?

Shirley says ABSOLUTELY.

Louis says LET'S GIVE THAT A
SHOT THEN, ALRIGHT?
AND THEN ONCE THE
WIRES ARE TOGETHER EVERY TIME
YOU PUT THE BATTERY IN IT SHOULD
JUST WORK AUTOMATICALLY.

Paul says THIS IS CALLED A
MICROSWITCH, ACTUALLY...

Ishi says OKAY, BECAUSE
IT'S SMALL?

Paul says YEAH.
(LAUGHS)

Paul says SO WE SHOULD TEST IT AND
MAKE SURE IT WORKS.

Ishi says OOH, GOT IT!

Paul says NOW, WHEN YOU PUSH THE BUTTON,
YOU SHOULD HEAR A BEEP.
TRY PUSHING THE BUTTON.
(BEEP)

Ishi says OKAY, SO THAT MEANS THAT
THE CIRCUIT IS COMPLETE?

Paul says SO THE SWITCH
IS GOOD.
ALRIGHT, SO, NOW...BEFORE
WE DISCONNECT IT UMM,
JUST TRYING TO THINK...

Ishi says MOTOR?

Paul says BUT THE MOTOR, I MEAN,
IT'S TURNING, RIGHT?
CAN YOU SEE IF THERE IS
ANY BURNING IN THERE?

Paul says OH, THERE'S
SOMETHING BLACK.
LIKE THIS?

Paul says YEAH.
THAT DOESN'T
LOOK GOOD.

Tim says SEE, I THINK IT'S NOT
RECOGNIZING THE CD.
I THINK IT'S HAVING
TROUBLE DOING THAT.
I'M GOING TO TRICK IT.
COME ON, BABY!

Nancy says WE'VE BEEN HERE AT
LEAST TWO OTHER TIMES
AND WE'VE ALWAYS
BEEN SO IMPRESSED
BY THE SPIRIT AND THE IMPORTANCE
OF REPAIRING THINGS
AS OPPOSED TO JUST PUTTING
THEM IN A LANDFILL.

Andy says HERE, YOU HAVE TO
DO THINGS FAST!
PEOPLE ARE THERE, YOU'RE
EXPLAINING STUFF.
I THINK THAT'S PART OF THE FUN,
OF BEING ABLE TO DO IT QUICKLY
AND UNDER THE PRESSURE.

Ed says THERE'S THE HEAD.

Smith says IT LOOKS LIKE HE HAS
DISLOCATED HIS JAW.

Ed says YES, THAT BIT THERE.
IF I COULD ONLY PUT SOMETHING
RIGHT THROUGH, LIKE A PAPERCLIP.
OR ANY THIN
PIECE OF WIRE.
SO NOW WE'RE DOING
JAW SURGERY.
IT'S NOT THE NICEST LOOKING
BUT IT IS THE STRONGEST.
BUT WHETHER IT MOVES,
WHO KNOWS.

He drills and says DAMMIT.

Louis says ALRIGHT, THERE WE GO.
THAT'S IT.
WE'RE NOW GOING TO PLUG IT IN
AND MAKE SURE IT VIBRATES
AS IT'S SUPPOSED TO.
AAAAND...
IT DID A
MINUTE AGO!
WHAT HAPPENED TO IT?
WHY ISN'T IT WORKING?
THAT'S VERY ODD.

Andy finishes fixing Nancy's bible.

Nancy says THAT'S FANTASTIC!
THANK YOU SO MUCH.
WHAT A LABOUR
OF LOVE.
THANK YOU SO MUCH.
WHAT A GIFT!

Andy says YOU'RE WELCOME, NANCY.

Tim says IT SAYS "OPEN" NOW.
SO YOU KNOW WHAT...

He laughs and says I THINK WHAT HAPPENED?
WE TIPPED IT
ON ITS SIDE.
THERE MIGHT HAVE BEEN
SOMETHING CAUGHT IN THERE,
THERE MIGHT HAVE BEEN A
LITTLE BIT OF DEBRIS,
THERE MIGHT HAVE
BEEN SOMETHING
THAT WAS FOWLING UP
THE MECHANISM.
IT'S RECOGNIZED
THE CD NOW.
PLAY.
(MUSIC PLAYING)

Rodney says OH MY GOD!
THAT'S GREAT!
MY GOODNESS.
THIS IS FUNNY.
MY GOD, YOU'RE AMAZING!

Tim says THAT'S GREAT.

Rodney says THANK YOU SO MUCH.
YOU'RE A GREAT MAN.

Tim says WELL, I'VE NEVER FIXED
A CD PLAYER
BY TURNING IT ON ITS
SIDE BEFORE.

Rodney says FIRST TIME FOR EVERYTHING.

Tim says THERE'S A FIRST TIME
FOR EVERYTHING.

Paul says WE CAN'T EVEN TAKE...IT'S
MEANT TO COME OUT
BECAUSE EVERYTHING IS
SCREWED IN FROM THE TOP,
IT DOESN'T EVEN
HUM OR ANYTHING.
PROBABLY THE
MOTOR'S NO GOOD.
I CAN'T REALLY GET AT THE
WINDINGS TO CHECK THEM,
BUT I MEAN THE
FACT THAT THERE
IS NOTHING GOING ON
TO ME TELLS ME...
AND THERE'S LOTS OF BURNING,
THAT THE WINDINGS HAVE BURNT,
SO THEY'VE SHORTED TOGETHER
OR BROKEN APART.
ONE OR THE OTHER.

Ishi says I THINK I'M GOING TO HAVE TO
GIVE IT TO A RECYCLING FACILITY.
YOU KNOW, JUST TAKE OUT
ALL THE ELECTRICAL PARTS.
THANK YOU SO MUCH
FOR TRYING...

Paul says SORRY.

Ishi says NO THAT'S TOTALLY FINE!

Paul says AT LEAST WE TRIED.

Ishi says AT LEAST YOU TRIED.

Paul says GOOD LUCK.

Ishi says THANK YOU SO
MUCH, PAUL.

Louis says LET'S SEE IF IT
WORKS THIS TIME.
ALRIGHT, THERE WE GO.
WE PUT THE BATTERY IN...
AND THE MOTOR...
THERE WE GO!
SEE?

The motor starts working.

Shirley says YES!

Louis says SO IT DOES BYPASS.

Ishi says FANTASTIC.
JUST TRY THAT ON
YOUR HEAD!
THE BACKSIDE OF IT.

Louis says THE BACKSIDE?

Shirley says YES.

Louis puts the brush on his head and says NICE MASSAGE!
WE'RE GOING TO SNAP
IT BACK TOGETHER...
AND IT'S VIBRATING!

Shirley says OOOH, OH!
I CAN'T TELL YOU HOW
LONG IT'S BEEN DOWN.

Louis says WELL THERE YOU GO.

Shirley says FANTASTIC.
THANK YOU SO MUCH.

Louis says OH, IT'S MY PLEASURE.

Ed says BUT WHAT HOLDS
IT TOGETHER?
DO YOU THINK IT'S GOING
TO HOLD IN PLACE?

Smith says I DON'T KNOW.
I HAVE FAITH IN YOU.

Ed says I DON'T.
(LAUGHS)
I DON'T.
WHICH WAY SHOULD THAT
SPRING BE TURNING?
IT'S GOING TO
GO THIS WAY.
THE SPRING POPPED OUT AND THEN
THE HEADWENT DOWNWARDS,
AND WE WANT IT
TO GO UPWARDS.
WE'RE GOING TO HAVE TO
GIVE UP ON THE SPRING.
WE'RE GOING TO HAVE TO HOLD IT
UP WITH AN ELASTIC OR SOMETHING.
SHALL WE TRY IT?
WE'VE GOT TO TRY IT
WITH THE HEAD ON.
THIS IS AMAZINGLY COMPLEX
TO PUT TOGETHER.
OKAY.
NOW WE TRY IT OUT.
OH, HERE WE GO.
GOTTA WAIT 'TIL HE
STARTS SINGING.

The turtle starts walking and singing.

Ed says WELL, THAT'S IT!

Smith says ALRIGHT!
THANK YOU VERY MUCH.

Ed says YOU'RE VERY WELCOME.
(LAUGHS)
IT WAS AN ORDEAL!

(BELL RINGING)

Smith rings the bell.

Louis rings the bell.

Shirley says FANTASTIC.
THANK YOU SO MUCH.
(BELL RINGING)

Rodney rings the bell.

A woman holding a lamp says THANK YOU FOR
FIXING IT.
YOU'VE MADE ME
VERY HAPPY.

Tim says WE MEET INTERESTING PEOPLE.
THEY TELL US
THEIR STORIES.
IT'S A WONDERFUL DAY AND I
ALWAYS LOOK FORWARD TO IT.

Ishi says IF WE CAN REPAIR IT,
WHY NOT REPAIR IT?
WHY DO WE NEED TO
BUY NEW THINGS
AND THEN CREATE MORE
PLASTIC AND WASTE?

People pose with their fixed objects.

Shirley says I MEAN, IF I MAKE
A CAKE IT FALLS,
SO THERE IS NO BETTER
JOY THAN FIXING THINGS
AND SEEING THEM WORK.

(music plays)

A caption reads "Repair Café Toronto has diverted over 3,000 items from the landfill since it began in 2013."

The end credits roll.

Directed by Cat Mills.

Produced by Joella Cabalu and Cat Mills.

Watch: FIXED!