Policies and Standards

TVO On-Air Sponsorship Guidelines

TVO On-Air Sponsorship Guidelines

Visitors' Policy

TVO is committed to creating and maintaining a welcoming atmosphere at its workplaces while recognizing the importance of proper regard being given to maintaining a safe, healthy and secure workplace for all those who enter it.

TVO Visitors' Policy and Emergency Evacuation Information

Accessibility Standards

Accessibility Standards for Customer Service Policy

TVO is committed to providing accessible customer service to all of its customers. The objective of this policy is to meet the requirements in accordance with the Accessibility Standards for Customer Service (Ontario Regulation 429/07).

Accessibility Standards for Customer Service Policy
Providing Notice of Temporary Disruptions
Accessible Feedback Policy

Integrated Accessibility Standards - Information & Communication and Employment

Under the Accessibility for Ontarians with Disabilities Act, 2005 all public and private sector organizations must meet the requirements of accessibility standards established by regulation. This policy establishes the Integrated Accessibility Standards Regulation in the areas of Employment, Information and Communications and Transportation for TVO in accordance with Ontario Regulation 191/11.

Integrated Accessibility Standards Policy (Information & Communications and Employment)
Multi-Year Accessibility Plan
Multi-Year Accessibility Plan (2010)
Multi-Year Accessibility Plan (2012 – 2017)
Multi-Year Accessibility Plan (2018 – 2022)
2013 Plan Update
2014 Plan Update
2015 Plan Update
2017 Plan Update
2018 Plan Update
2019 Plan Update

Executive Compensation Program

This Executive Compensation Program reflects TVO’s responsibility to prudently use the funds received from taxpayers, donors, and sponsors, and the need to attract and retain the very best leaders to deliver on TVO’s ambitious mission.

In fulfillment of the requirements of the Broader Public Sector Executive Compensation Act, 2014, TVO retained a third party executive compensation consultant and welcomed public feedback on the compensation program between November 22, 2017 to December 21, 2017.

Executive Compensation Program