Accessibility Plan Update 2017

Emergency Procedure/Plans - Legislated Date: 2012

  • Make Emergency Procedure/Plans available to public and employees in an accessible format or with appropriate communication supports as soon as practicable upon request - Update: Completed; Available upon request

Policies & Procedures - Legislated Date: 2013

  • Create Policy with Statement of Organizational Commitment in written form and make available to the public - Update: Completed; Posted on website

  • Provide Policy with Statement of Organizational Commitment in an accessible format upon request - Update:
    Available upon request

Accessibility Plan - Multi-Year - Legislated Date: 2013

  • Create Accessibility Plan in consultation with persons with disabilities, and AAC (Accessibility Advisory Committee) if established - Update: Ongoing

  • Publish Accessibility Plan and annual status reports/updates - Update: Updated for 2017 and posted on website

  • Provide Accessibility Plan and annual status reports/updates in an accessible format upon request - Update: Available upon request

  • Review Accessibility Plan every 5 years - Update: Reviewed in 2015; to be reviewed again in 2018

Procuring or Acquiring Goods or Services - Legislated Date: 2013

  • Incorporate accessibility design, criteria and features in procurement processes - Update: Completed

Employment Standards -  Legislated Date: 2012 - 2014

  • Provide and review individualized Workplace Emergency Response Process information to employees who have a disability if there is awareness of such a need. (Legislated Date: 2012) - Update: On-going; ‘Persons Requiring Assistance Program’ is in place for employees who self-identify, and this program provides for individualized emergency response processes. Line managers are reminded monthly to check in with team to see if there are new persons requiring assistance

  • Notify employees and public regarding availability of accommodation in recruitment (Legislated Date: 2014) - Update: Completed; part of standard procedure

  • Notify applicants about availability of accommodation upon request for assessments or selection process in recruitment (Legislated Date: 2014) - Update: Statements regarding availability of accommodation are included on all applicable documents throughout the hiring process

  • Inform successful applicants and employees of policies regarding policies for accommodating employees with disabilities, including but not limited to job accommodations (Legislated Date: 2014) - Update: TVO Staffing policy, website, job postings and offer letters contain job accommodation information

  • Provide accessible formats and communication supports available to perform job (Legislated Date: 2014) - Update: Provided upon request

  • Create written process for development of Documented Individual Accommodation Plans (Legislated Date: 2014) - Update: Completed. People & Culture works with disability management provider, line management and employee to determine and document appropriate individual accommodation requirements for individuals

  • Have and document a Return to Work Process (Legislated Date: 2014) - Update: Return to Work Process documented and posted. People & Culture works with disability management provider, line management and employee to determine and document appropriate return to work plan for individuals

  • Ensure performance management takes into account accessibility needs and individual accommodation plans (Legislated Date: 2014) - Update: Completed; Part of standard procedure

  • Ensure career development and advancement Process takes into account accessibility needs and individual accommodation plans (Legislated Date: 2014) - Update: Completed; Part of standard procedure

  • Ensure redeployment process takes into account accessibility needs and individual accommodation plans (Legislated Date: 2014) - Update: Completed; Part of standard procedure

Educational and Training Resources & Materials - Legislated Date: 2013

  • Provide educational resources or materials in accessible format (if notification of need is given) - Update: Ongoing - Individualized Education Plan (IEP) and special accommodations for ILC and GED Testing; Provided upon request

  • Provide student records and information on program requirements in accessible format (if notification of need is given) - Update: Provided upon request

Training to Educator - Legislated Date: 2013

  • Train educators on accessibility awareness related to accessible program or course delivery and instruction - Update: ILC educators have been trained on AODA and continue to receive on-going AODA training. Mathify Tutors are trained annually on accessibility. There is continuous ongoing work to make TeachOntario platform completely AODA compliant.

  • Keep records of training provided, including the dates on which the training was provided, and the number of individuals to whom it was provided - Update: On-going; Part of standard procedure

Training - Legislated Date: 2014

  • Provide training on the requirements of the accessibility standards and on the Human Rights Code as it pertains to persons with disabilities to all employees & volunteers, policy developers, and those providing goods or services on behalf of organization - Update: Training completed; New employees complete the training as part of TVO’s onboarding process

  • Keep records of training provided, including the dates on which training is provided, and the number of individuals to whom it is provided - Update: On-going; Part of standard procedure

Feedback Process - Legislated Date: 2014

  • Develop feedback processes for persons raising concerns regarding accessibility that are accessible for persons with disabilities - Update: Completed

  • Provide accessible formats and communication supports with respect to the feedback process upon request - Update: Provided upon request

  • Notify public about the availability of accessible formats and communication supports with respect to the feedback process - Update: Statement included on our feedback form and on website.

Accessible Websites - Legislated Date: 2014 - 2021

  • Ensure all NEW websites and NEW web content going through a significant change conform with WCAG 2.0 Level A guidelines (Legislated Date: 2014) - Update: TVO.org, TVOKids.com and ILC.org refresh have been completed with WCAG 2.0 guidelines considered.  Mathify.org is undergoing a refresh with WCAG 2.0 as part of development.  Automated accessibility checks and manual weekly accessibility checks are being conducted on all sites to ensure compliance to guidelines. Creating Closed Captioning and Media Alternative Text Descriptions for all videos posted to sites as required.  Where Audio Description (Described Video) is available it is offered on the websites.

  • Ensure ALL websites and web content comply with WCAG 2.0 Level AA guidelines other than criteria 1.2.4 (live captions) and 1.2.5 (pre-recorded audio descriptions) (Legislated Date: 2021) - Update: TVO is currently striving for Level AA with the aim of being compliant prior to 2021.  Anticipate continuing to offer Media Alternative Text Description for videos, where Audio Description (Described Video) is not available, as per the exception to WCAG 2.0 Level AA 1.2.5 (pre-recorded audio descriptions).

Accessible Formats and Communication Supports - Legislated Date: 2015

  • Provide public information in accessible formats and communication supports, in collaboration with the person making the request to determine suitable formats and supports, in a timely manner that takes into account the person’s accessibility needs due to disability, at a cost that is no more than the regular cost charged to other persons, upon request - Update: Provided upon request

  • Notify public about the availability of accessible formats and communication supports - Update: Completed; posted on website